Customer Ratings & Reviews
- Model:
- NS-24D310NA19
- SKU:
- 6164815
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and size of the 24" Class LED HD TV. Many customers find the setup process easy. However, some customers have concerns about the volume, missing screws, short lifespan, smell, and remote control.
This summary was generated by AI based on customer reviews.
TV actually stunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked well but actually had a strong chemical smell that did not go away. After one week, could not stand it. Took it back and at customer service, the person opened the package and remarked "this one really does smell bad. Never smelled this kind of smell." Did get $ back but did not buy another one.
No, I would not recommend this to a friendGreat TV for small RV room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy so far with my purchase except that its now cheaper than it was 3 weeks ago and Ive asked for a credit back to me for the difference :)
I would recommend this to a friend- Cons mentioned:Stand
TV ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the tv today. I purchased a certified version and it is missing the screws to hold the legs on.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Don't buy an open box.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't have the remote control. And it didn't have the manual buttons. I had to return it.
No, I would not recommend this to a friend Ok tv for a child's room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is a decent size for a child's room which is great but down side is it glitches and has very bad blurry spots once in a while when watching tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I understand this situation is not ideal for you. The behavior you are describing here does not seem right at all. Please, give us a call at 877-467-4289 for specific troubleshooting on your particular case. We are always here to help you and thanks for your comments and feedback.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Volume
Junk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't even last a year. Very disappointed. Volume just stopped working
No, I would not recommend this to a friend TV is good for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my wife to use as a screen to play video on loop from a usb stick. Insignia tvs dont play from usb stick
No, I would not recommend this to a friend- Cons mentioned:Stand
Nothing to recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV did not work and the screws for the stand were missing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Shadow.
Thank you for taking a moment to share your review with us. I am sorry to read about this experience and I would certainly love to provide you with the correct options for this product. This is why I ask you to reach us at https://www.insigniaproducts.com/contact-us so we can better assist you.
Alexander G. - Insignia Support
no power
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't last a year the power button does not work!
No, I would not recommend this to a friend- Cons mentioned:Stand
The box had to attacehable legs for it to stand up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to drive back to Encinitas store because parts missing. No legs for it to attach to stand.
No, I would not recommend this to a friend Not Worth The Price Even On Sale
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased television on 9/20/18. Hardly used the set. On 10/13/19, the set stopped working. While watching television, the screen went blank. Initially had sound, I advise purchasing the extended warranty if you purchase this brand. Lucky I have two twelve year old flat screens from a different manufacturer to watch that works perfectly fine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you experienced issues with the screen of your TV. Please contact us so we can try some troubleshooting steps with you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
ivwheeler
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the Camp Fire, Nov 2018 I needed a TV> I read Consumer Reports and the Insignia was highly rated Best Buy had on so I purchased it. I have since decided that this TV is NOT as good as rated. It seems to lose programming/channel numbers frequently. NOT HAPPY. Doug
No, I would not recommend this to a friendPiece of crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely would not recommend this tv. I bought because it fit perfectly where I needed it but keep losing connection to connected devices.
No, I would not recommend this to a friendNot a good brand in the long run
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product died after two years right at the Mark
No, I would not recommend this to a friendGlitchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both HDMI glitches often. Worried this television will not last long. Do not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mollie,
Thank you for taking the time to leave your review. I am sorry to read that you are having difficulties with your TV. If you still need assistance, feel free to get in contact with my team at Insignia Products, so that we can provide you with a resolution.
- Janine G.| Insignia Support | https://www.insigniaproducts.com/contact-us |
mediocre picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't buy again as it is a sub par product with mediocre screen resolution.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chris,
Thanks for leaving a comment about your TV. We are sorry to read that this TV is not what you expected, we want to try to help you to address this issue, so please feel free to contact by clicking the link below.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Bad picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a very poor quality video. Pay a little more and get a good TV
No, I would not recommend this to a friendOk for a little bit of use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime I watch about an hour of tv the tv starts to smell like burnt plastic
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Shorty.
I would like to express my concern about reading this review and about your experience with this product. We deeply care about the performance of our products and I would like to further review your situation. I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Alexander G. - Insignia Support
Ok tv speakers don’t last
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers stopped working after a few months of usage.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia 24" Class LED HD TV, I understand how upsetting it must be not being able to fully enjoy your TV, that's why I would kindly ask you to contact us using the link below, we'll be more than happy to further evaluate all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Products
Very unhappy .
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to waste time and return product. Didn't turn on.
No, I would not recommend this to a friend