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Customer reviews

Rating 4.8 out of 5 stars with 572 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the 24 W 2-Port USB Wall Charger for its dual USB ports, ease of use, and strong performance. Many appreciate its compact size, reasonable price, and compatibility with various devices. Positive feedback also highlights the charger's attractive design. While some users noted slight heating, the majority reported no overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-572 of 572 reviews
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found similar item for half the cost. Returned, returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its not as mentioned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is less than 15 wats but in the box it claims 24 wats which is not true

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using, it started to crackle and smoke. Thanks to Best Buy’s return policy, got a different charger block

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger caused my phone to have problems which I had to get a new phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work fast to charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned product. It did not charge fast with even 1 item plugged into it..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that it has 2 ports but is super slow to charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away, terrible quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a short and barely works. Terrible product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Slowest charging I've ever seen in my life

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 24 W 2-Port USB Wall Charger. I understand it charges slowly and that can be frustrating. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Usb ports

    Rated 5 out of 5 stars

    Quick Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing how fast this charges my devices! In less than half the normal time it takes, I'm able to fully charge my iPhone! Its so nice to plug 2 devices into the same the same charger! Thanks for going above and beyond customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Two Port Charger Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It’s soils, attractive and does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No fast charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't seem to support fast charging. When plugged in, it only says charging versus fast charging like my Samsung charger. Charge time is average 4-5 minutes slower than the factory charger. The plugs are also very loose. One slight tug on the USB cable, the charger comes off the wall outlet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over Rated Under Powered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this an hour ago. I am trying to find a Dual-USB charger with more power than 2 of the small Apple USB iPhone chargers. Apples are very under-powered and I need to charge 2 iPhones at once. I tested both USB outlets on this one and both Voltages drop to 4.3 @ 1A draw (same as Apple charger). This charger is rated at 5VDC @ 2.4A each outlet. Apple is rated at 5VDC @ 1A and has the same exact performance. I guess I'll stick with my 2 Apple Chargers. Very disappointed with Insignia's fake ratings!!!

    No, I would not recommend this to a friend