Customer Ratings & Reviews
- Model:
- NS-MCC24W2K
- |
- SKU:
- 6405371
Customer reviews
Rating 4.7 out of 5 stars with 1552 reviews
(1,552 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 24 W Vehicle Charger with 2 USB Ports for its USB ports, charging speed, and overall performance. Many find it easy to use and appreciate its price and size. Some customers have noted concerns about heat, battery drain, and the brightness of the indicator light.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
Rated 1 out of 5 stars
It does not charge thag quick as mentioned.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not charge thag quick as mentioned and heats up rapidly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jessie,
We are very sorry to read you are experiencing issues with this charger. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Plug didnt work, had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item because i was leaving on a trip from NY to FL the next morning and would need to have two devices plugged in at all times. Well the next morning i open the box only to plug it in and find out the plug was broken/not functioning as it should have been. Hence the 1 star rating. When i returned it after my trip the employee didnt even ask any questions just continued to talk to a fellow employee as she told me the m9ney would go bavk on my card. I had to imform her it didnt work or they would have re-stocked it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the vehicle charger. I am sorry to read that the unit was broken. We appreciate the feed back.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
car charger
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia auto charger is nice addition to have; sleek and small. Fits the decor of my car which is also shinny & balk
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the vehicle charger. We appreciate the feed back of the unit. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Phone charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much money for a phone charger. The blue light stays on in your car and drains your battery
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Garbage,
Thanks for taking the time and effort to leave a review our Insignia™ - 24 W Vehicle Charger with 2 USB Ports - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Rated 2 out of 5 stars
Doesnt fit all connections
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt fit all connections. Why do I have to keep typing
No, I would not recommend this to a friendRated 2 out of 5 stars
Too big physically.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just too big, just not a solid fit and not easy to use daily.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DanP,
Thank you for taking the time to review our Insignia™ - 24W Dual USB Port Vehicle Charger - Black. I understand when things does not fit, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Usb ports
Rated 1 out of 5 stars
What is a title?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this product. It is just what I was looking for.
I would recommend this to a friend Rated 2 out of 5 stars
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t charge fast enough to much fiddling did not charge as expected not worth suggesting to buy very difficult
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 24 W Vehicle Charger! We understand how annoying is that your charger does not charge fast. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Worthless.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It already quit working and i haven't even used it that much!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jonnie,
Thanks for taking the time and effort to leave a review our Insignia™ - 24 W Vehicle Charger with 2 USB Ports - Black. We sincerely apologize for this disappointing experience that you had with our product since it already quit working. All feedback is highly appreciated, as it enables us to further develop our products and services. If you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Rated 2 out of 5 stars
Over priced product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product overpriced, this is a simple USB adaptor to a car lighter $20.00
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Notahappycustomer,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Rated 2 out of 5 stars
Does Stay in Place
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does stay in the place. I have to consistently push it place
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dcvirgo. Thank you for taking the time to leave a review on Insignia™ - 24 W Vehicle Charger with 2 USB Ports - Black. I understand that you are having an issue with the unit. If you have any further questions, please feel free to reach us via phone or email. You may also visit our website for more product information: https://www.insigniaproducts.com/.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
Rated 2 out of 5 stars
car charger
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't recommend doesn't charge very fast. Thought it would be the quick charging charger
This review is from Insignia™ - 24 W Vehicle Charger with 2 USB Ports - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Melissa,
Thank you for taking the time to review our 24 W Vehicle Charger with 2 USB Ports. I understand it didn't charge as fast as you expected and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Dissatisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 phones and 1 port didn’t work, I threw receipt away so sure it was going to work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Vehicle Charger. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not what ineeded
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to return as this was not the plugin I needed.
This review is from Insignia™ - 24 W Vehicle Charger with 2 USB Ports - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Do the math
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.12 volts @ 24 watts= 2 amps. This is literally a normal charger, nothing special.
This review is from Insignia™ - 24 W Vehicle Charger with 2 USB Ports - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Vehicle Charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vehicle charger is slow charging and not fast as promised.
No, I would not recommend this to a friendRated 2 out of 5 stars
Andrea
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told this was a rapid charger. There is nothing rapid about it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Andrea!
Thank you for writing a review about our Vehicle Charger! We know how annoying is when a charger does not charges fast. We would love to check this situation further! So please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly unplugging from charging port. Better options elsewhere
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with the charging port. Ensuring a seamless charging experience is crucial, and we understand the frustration this issue may cause. Our commitment to quality is paramount, and we'd like to assist you further to resolve this issue promptly. Please reach out to our customer support team so we can address this matter and explore better options for you. Your feedback helps us improve, and we appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24w-dual-usb-port-vehicle-charger-black/6405371.p?skuId=6405371
Rated 1 out of 5 stars
Not the best choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought getting a car charger w two ports would be a great solution to fighting w my daughter for the charger. It worked welll for a month or two. Only one USB section works now ... the other does not.
This review is from Insignia™ - 24 W Vehicle Charger with 2 USB Ports - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 24 W Vehicle Charger with 2 USB Ports! We know how annoying is that your one of the ports is not working. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Weak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not deliver the wattage promised. I have a USB meter that I used to test it. Very disappointed. Not recommended.
No, I would not recommend this to a friend











