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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 3301 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 250 Sq. Ft. 6,000 BTU Portable Air Conditioner for its excellent cooling capabilities, ease of use, overall performance, and convenient size. Many appreciate the straightforward setup, reasonable price, and the added convenience of a remote control. However, some customers have noted concerns about the noise level and weight of the unit. A few have also mentioned issues with the unit's condition and energy consumption.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,300 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two of these portable air conditioners and they work great and easy to set up and put away for the winter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ac unit 250

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because I ordered one and had it delivered and it came damaged the drain plug was sheared off, so I had to go to best buy and order a new one ... it got it delivered again because they did not have it in stock .. this one came in with no damage and it works like a dream ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac is wonderful and fits nice in my room. Its not super loud, is quality and durable and keeps my room cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of use there’s no problems that have occurred yet.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, AdrianA! We're delighted to hear that your Insignia™ Portable Air Conditioner has been performing well for you over the past few months. It's wonderful to know that it's meeting your expectations and providing reliable cooling. We appreciate your feedback and hope you continue to enjoy the comfort it brings to your space! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188 BBY-ExBrand_Insignia

  • Cons mentioned:
    Energy consumption

    Rated 2 out of 5 stars

    Works if you’re willing to triple your power bill

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable air condition helped cool down our bedroom. However, we only had it two weeks of our bill cycle and it tripled our energy bill for the month. We returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jordan! Thank you for sharing your experience with us about the Insignia™ - 250 Sq. Ft. Portable Air Conditioner. We're glad to hear the portable air conditioner helped cool down your bedroom, but we're sorry to learn about the impact on your power bill. We understand your decision to return it and appreciate your feedback. If you have any questions, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188 BBY-ExBrand_Insignia

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great.. doesn’t blow super cold… kind of loud

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for good air conditioning Water leaking Please don’t waste your money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good AC unit. Takes a bit to cool down my room sometimes but gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency a/c or permanent cooling system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and more than adequate for a bedroom. Larger than it appears in add but has wheels to make moving extremely easy. We use it for emergency A/C, generator runs it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a hot day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a small house and it was great. Ended up returning because it was a little bigger then what we needed but would buy again if we need one for a larger house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable A/C for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great A/C for the price ! Heavier than expected but we’ll built and would rather be heavier than poorly made and fragile so I’m pleased and happy I made the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a good job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents treated us very kindly, they solved all our doubts quickly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We’re thrilled to hear that our agents were able to assist you kindly and efficiently with your Insignia™ 250 Sq. Ft. Portable Air Conditioner. Providing excellent customer service is a top priority for us. If you have any more questions or need further assistance, don’t hesitate to reach out. Enjoy the cool comfort!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good to have one in your room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job. Keeps the room to specific temperature so you don't have to turn the house AC on which would drop temperature on the first floor to winter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works but it's not an ideal solution.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well, but the design makes it energy inefficient. The air hose also leaks some air, which wastes energy. Buy a window unit if you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/c unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ac unit for smaller areas, that aren’t capable of having a window unit installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good ac for the summer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for the summer since my room doesn't have ac. it's okay, it gets the job done. should've just went for a bigger one.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    LOUD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My window a/c unit is so much quieter. It works just fine and no issues there, but i wish it was quiet enough for me to sleep- which is the reason why i got it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All in one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re thinking about buying an ac unit this is it. It cut on the electric cost and is also a dehumidifier. I use almost year round. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a small office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a small office; I don't think it would work in a large room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well. Saves money.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It will overflow at times if the filters are not cleaned but once cleaned, all goes back to normal. This room was underserved by the central air and we get to turn this off when not in use.

    I would recommend this to a friend