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$299.99

Customer reviews

Rating 4.5 out of 5 stars with 3301 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 250 Sq. Ft. 6,000 BTU Portable Air Conditioner for its excellent cooling capabilities, ease of use, overall performance, and convenient size. Many appreciate the straightforward setup, reasonable price, and the added convenience of a remote control. However, some customers have noted concerns about the noise level and weight of the unit. A few have also mentioned issues with the unit's condition and energy consumption.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,300 reviews
  • Rated 4 out of 5 stars

    Portable AC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for a small bedroom. Love that I can turn the led lights off to keep the room dark at night

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and Quiet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. 4 stars cause it's a little bulky. Easy to roll and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Not recommend it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When is like 80 degrees outside it cools really good, but when it hits the 90s it doesn’t do much honestly it barely cools my room.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for this kind of appliance. I bought it and really love this . Easy to handle and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid bought it for summer stil working and make sure to always clean the air filter

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Horrible purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shuts off for now reason after running 1 hour! Very loud doesn’t cool down room very well. 100sq foot room and still don’t stay cool! Shakes the floor when running! Worst purchase waste of money should have went with different brand!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest feedback. We're sorry to hear that the unit hasn't met your expectations and that you've experienced issues with noise, cooling performance, and stability. We understand how frustrating this can be, especially when it impacts your comfort. Your experience is important to us, and we appreciate you taking the time to share it.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Does it’s job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Quite and vent fits nicely in window. Cools only one room, so buy more btu s if are looking to cool more than one room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright but defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent air conditioner but it kept turning off in the middle of the night by itself even tho it wasn’t on any setting to do that. I think mine is defective because it doesn’t get that cold anymore and we’ve only had it for 1 month. I haven’t returned it because I live on the third floor and don’t feel like being it down and a new one back up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Decent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the money but there are better option for $30 more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    90 and Sunny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sleek look. It should come in other colors. For like chic apartments. Or small apartments. The display on the remote doesn't turn off. It worries me. Fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was returned only because my daughter received another as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my bedroom. My HVAC just doesn't cool upstairs that well and I need it cold to sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the 350 & 250 btu, they both hold their values with no major issues so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box excellent condition WARNING ⚠️

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box excellent conditions which promises to have all original accessories and necessary components for operation. Recieved my unit and it was missing multiple items in the box incouding the exhaust hose, screws, and window seals. Called best buy support and they tried to say since its open box the expectation is that it may be missing some items. I countered with the fact that Best buys own policy states that the excellent condition is to have all original components and packaging. They then offered a pickup and return with a refund. Will never buy open box again from best buy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, hester. We’re truly sorry to hear that your open box purchase did not meet the expectations set by our policy. We understand how disappointing it is to receive a product missing essential component, especially when labeled as “excellent condition.” Your feedback is important and will be shared with our teams to help improve the accuracy and consistency of our open box listings. Tine | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Super loud, surges power

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it’ll cool a room and it was semi easy to install. It’s super, super loud when running. It also makes my lights flicker if it’s not set to a constant cycle. I’m debating on bringing it back but the unit is really big. I’m sure there would be more returns if it wasnt for the size.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Amanda,
      I personally would like to apologize for the experience you have been through with our Insignia™ - 250 Sq. Ft. Portable Air Conditioner being so loud. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product for the price! Small but packs a punch and doesn’t use up too much energy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an air conditioner that would look better than a window unit in my home. The product looks like a suitcase it is quite larger than I expected (should have checked the dimensions), but also it is very loud. Unfortunately will be returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for a bedroom so my Dad could keep the rest of the house comfortable for him. Didn't want a normal window unit. This fits the bill. Remote works great to keep the unit working as I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it’s adequate for it’s capacity but maybe I should have gotten a more powerful unit because I thought it would cool my garage more. That’s why I have it for stars.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Takes too long to cool down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it would cool down once you turn it on. But it takes about 3-5 minutes for it to turn really cool. Ill see how long this will do! I bought warranty just in case.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your initial experience with your Insignia 250 Sq. Ft. Portable Air Conditioner. We appreciate your patience as the unit takes a few minutes to cool down after startup. We're glad you purchased a warranty, which provides peace of mind and protection against any potential issues. We'll take your feedback into consideration as we continue to improve our products, and we're confident that you'll find the unit to be a reliable and effective solution for your cooling needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188 BBY-ExBrand_Insignia