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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 3301 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 250 Sq. Ft. 6,000 BTU Portable Air Conditioner for its excellent cooling capabilities, ease of use, overall performance, and convenient size. Many appreciate the straightforward setup, reasonable price, and the added convenience of a remote control. However, some customers have noted concerns about the noise level and weight of the unit. A few have also mentioned issues with the unit's condition and energy consumption.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,301 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend great value and necessary for the summer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    it wasnt as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have high expectations when i got the product. setting it up was easy. but the parts that you have to put on the window was cracked untouched (it still had its tapes on from the packaging). tried to use the AC during the cold climate in hawaii (dec 2023) but it was blowing normal fan air. going outside was even colder than having this stayed on. so returned it the next day. WAS VERY UNSATISFIED.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Insignia™ - 250 Sq. Ft. Portable Air Conditioner - White. I know that this could be an unfortunate situation that the parts that you have to put on the window was cracked untouched but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Irene
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Not too cool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ac look good but defect on 75 it turn off and portable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    Difficult to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use. Have to reset constantly to get expected functionality. The remote appears that it is working but is consistently out of sync with the unit. Actual cooling is as advertised and adequate once you can get it to work . Forget the remote

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear JonathanS, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Exactly what i needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im just here so I don't get fired...Yes I would buy again...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air conditioning unit works good. Received what was expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cheap air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will get a dual hose next time instead of single hose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good AC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable AC unit works pretty decent. It won’t put your room in a deep chill, but it will help keep the room from getting extremely too hot. Wish it was a little more powerful though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good air conditioner good price and good functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Would recommend great value

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Work but LOUD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply, this machine is too loud. Remote controller worked ONLY within a radius of less than 0.5 ft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price! I would highly recommend it .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for one week.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first received the air conditioner it had worked as advertised. But after only one week of use it no longer works... I literally unplugged the unit to move it. When I had plugged it back in it won’t even turn on now. I plugged it into different outlets to see if that was the issue and it still wouldn’t turn on. I spoke to a insignia technician over the phone and they believe there is something wrong with the cord and I would have to return it. I talked to someone from Best Buy about getting a replacement and I was told they are currently out of stock for this specific model. Now I have no choice but to purchase another model for more money. Best Buy did not offer to replace a comparable model or offer a discount. It seems Best Buy does not stand behind there products.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kelly!

      Thank you for writing a review about our Portable Air Conditioner. We know how disheartening is when a new product stops working, and we are sorry for this situation. We would love to assist you further, so please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Beating the heat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My living room seems to be to large in order to accommodate a cooling effect from this air conditioner however,the bedroom might be a better choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    helps a bit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps better then nothing but really doesn’t get my room cold. Not bad enough to return it but not sure i would recommend it either

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better for it's price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, could be a little cheaper. Swings up and down but not as strong as I wish it would blow. Cheap and works but doesn't really cool room. Feels nice if you're sitting near.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great and excellent portable air conditioner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in my bedroom. Auto feature is very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price.Good quality portable AC. ❤️❤️❤️❤️

    I would recommend this to a friend