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$299.99

Customer reviews

Rating 4.5 out of 5 stars with 3301 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the 250 Sq. Ft. 6,000 BTU Portable Air Conditioner for its excellent cooling capabilities, ease of use, overall performance, and convenient size. Many appreciate the straightforward setup, reasonable price, and the added convenience of a remote control. However, some customers have noted concerns about the noise level and weight of the unit. A few have also mentioned issues with the unit's condition and energy consumption.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,301 reviews
  • Rated 3 out of 5 stars

    Portable air conditioner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give more syars but the first one we got kept giving a E4 error message and had to get a replacement after 2 days. If you use it alot make sure to drain it every so often.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't meet expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac unit is okay. It may be good to supplement a central ac system, but is not great on its own. I'm trying to cool a 6x15 room, and this thing struggles to get anywhere near the temp it's set at. It stops working and starts bepping quite often. This is very frustrating. Overall, I recommend finding a different brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jack,

      Thank you for providing your feedback regarding our Portable AC. We appreciate your comments and will surely take them in mind to improve our product in the future. Please feel free to contact us at the link below for any assistance you may need with your unit.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage, will leak all over your floors. Bought tw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works, but leaks water all over the place when it gets too hot. The condensation is not confined to the tank like you'd expect it to be. I left it running with the drain plug open sitting on a pan. Condensation was spilling out the front of the unit as well as the back drain ports. My floors were soaked. I bought two of these and both have this issue. I'll probably donate them, they are not worth a dollar.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ Portable Air Conditioner. We truly appreciate your feedback, as it helps us understand how our products are performing in real-world scenarios. It's great to hear that the unit is operational, and we value your insights regarding the condensation issue. Your input is essential in our ongoing efforts to enhance product design and meet the needs of our customers. Thank you for taking the time to provide your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor cooling thanks to new “Greener” EPA standards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner was a real disappointment. I purchased it to cool a medium sized 10’ x 10’ bedroom and even set it at the lowest cooling setting (63F) it wouldn’t bring the temp below 73F. I even let it run for 12 hours. Please note that during that time the unit was leaking water onto the floor. Be forewarned that this unit follows a new EPA Government definition of cooling standards. It even says it on the certification label. I ended up returning to the store. If you can find an A/C without the new “greener” EPA standards buy it now! Or buy a unit that is rated at twice the BTU that you need.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia™ 250 Sq. Ft. Portable Air Conditioner. We appreciate your feedback and understand the importance of having a cooling solution that meets your expectations. Your insights about the environmental standards and guidelines are valuable as they help inform other customers in their decision-making process. We’re grateful for your input and thank you for being a part of our community! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Portable AC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty good. Also liked the auto on and off feature according to temperature set.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Spitting Water

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for just a few months and it has begun spitting water into the air. Does not do a good job cooling the space. I have contacted insignia for support so I may update my review but will remain disappointed overall. Also it’s very heavy and requires a lot of window tools so calling it portable is misleading.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there. Thank you for taking the time to leave a review on Insignia™ - 250 Sq. Ft. Portable Air Conditioner - White. We apologize for getting a product that did not seem to work on your unit. Please contact us to better assist you.
      Mary II www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Its ok but….

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great unit but it doesn’t keep my 8x4 room as cool as I would like it too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you have a little room. Not the well if you have a large amount of room cause the air is not strong enough will take a while to cool down

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs Earnest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It don't get very cold it keep shutting off like it's over heated so it stay off all day and I turn it on at night

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better but essentially it does it's job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is sometimes unresponsive but it works to cool my small room

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AC returned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sorry not to review that purchase. We return it and my money was sent back to my account. Nothing wrong with the product since we didn’t even open the box. Thank you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t worth the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for less than 5 months & it already broke down . It was very good at first but little by little it stopped giving cool air.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool breeze, sorta

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as you would think for the dollar amount, unfortunately

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a really small room only. Would need to leave on 24 hours

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good at first

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well But doesn’t put out at cold as first two months

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Best buy will say anything to get your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend. Before I purchased it, I chatted with Best Buy rep who LIED to me and told me it had an eco mode. It does not. It is NOT energy efficient. It's SO loud!!!!!!!! Big and bulky. Worst of all, my room still feels HOT! I've had it since May! HORRIBLE.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Takes forever to cool

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a ~180sqft room to replace my LG portable air conditioner. This was also around 60 dollars cheaper with the same BTU. I had this portable AC for some time and the main issue is the time it takes to cool down a room, it takes forever. I had the 6000btu 250sqft unit.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 250 Sq. Ft. Portable AC! We understand that you're having question's with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools - just didn't feel that it cooled well. It had to be set very low to cool properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was easy to install however it did not cool anywhere near as good as my window unit that is also 6000btu

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just okay

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d say this is okay. Not great. When it’s a hot summer, it doesn’t get anywhere near 68-73 temps. It just feels as if it’s blowing hot air. But it will feel better than the 90 degree weather outside so I guess it kind of works. Just isn’t strong enough to keep cool.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Richard. Thank you for writing a review about our Insignia Portable Air Conditioner. I apologize that the cold is not enough during the hot summer. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia