Customer Ratings & Reviews
- Model:
- NS-AC06PWH1
- SKU:
- 6393188
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 250 Sq. Ft. 6,000 BTU Portable Air Conditioner for its excellent cooling capabilities, ease of use, overall performance, and convenient size. Many appreciate the straightforward setup, reasonable price, and the added convenience of a remote control. However, some customers have noted concerns about the noise level and weight of the unit. A few have also mentioned issues with the unit's condition and energy consumption.
This summary was generated by AI based on customer reviews.
Not for third floor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good on third floor to bad can’t return it I bought it in desperation because it was way to hot and when I turn it on it was good and it felt like it was getting cooler but it was 90 outside and inside only got to a 83 and the I was trying to figure out why it wasn’t getting cooler because I set it to 63 and the air was only blowing in one direction and no other and the only way to make it blow in the other direction was to put a little fan to push the air in multiple directions I only believe this to work on first and second floors
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable AC. I am sorry to read that you are having issues maintaining the room cold. Please contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Ac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work as good as I was hoping, didn’t work for what I needed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the Insignia™ Portable Air Conditioner didn’t meet your expectations or suit your needs. We understand how important it is for a product like this to perform reliably, especially in warmer conditions.
Your experience is important to us, and we’ll be sure to share your comments with our product team. If you haven’t already, our customer support team would be happy to help troubleshoot or explore return or exchange options that might better fit your space.
Thank you again for sharing your experience. Ivy | Insignia Support
Buyer Beware!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working a few months after purchase. Buy another brand or make sure to buy the warranty!
No, I would not recommend this to a friend- Cons mentioned:Noise level
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, doesn't cool a tiny bedroom, cheap window kit, bulky. Nothing good to say about this unit. I wish I could still return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I am sorry to read that this unit was not what you expected. We appreciate your feedback since it will help us improve our models.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t blow cold air, used 3 times in spare bedroom.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We understand how disappointing it can be when a product doesn’t deliver on its core function—especially something as essential as cooling. Your feedback is important and will be shared with our product team to help improve future models.
If you’re still within the return or warranty window, we encourage you to reach out to Best Buy’s customer support or contact Insignia customer support for warranty fulfillment. We’d be happy to help you explore a replacement or an alternative solution that better suits your needs.
Thank you again for your review. Ivy | Insignia Support
Not cooling small bedroom
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like I got a clunker:( Set up was easy but it is not cooling. I have it in a 150 sq ft bedroom with the door closed and it is only cooling the room 5 degrees less than the rest of the condo. It was 80 degrees in the living room and 75 in the bedroom...and I had the unit set to 68 degrees. The unit is very big and heavy. I had a great friend help me carry it up 3 flights of stairs. Not looking forward to taking it down 3 flights of stairs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DivineMsA,
We appreciate your feedback, hearing from you help us to improve the quality of our product and to make it more convenient to our customers.
Insignia Support
Lea
https://www.insigniaproducts.com/
Wouldn't recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two separate times both units were leaking fluid onto my floor
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BBBY,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insignia.com/support
Insignia Support,
Merjorie
www.insignia.com/support
Couldn’t keep up w/ heat, leaked & ruined hardwood
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We only used it for one summer season. It struggled to keep our 20x10 bedroom cool. A couple of months of use it started leaking black goo and ended up staining and ruining a good chunk of our 60 year old hardwood floors. Skip this trash junk unit!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Levi!
Thank you for taking the time to review our Insignia™ - 250 Sq. Ft. Portable Air Conditioner, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Do not buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased several Insignia brand items over the years, and they've all been good. This is TERRIBLE, the WORST! It must be vented out a window, yet the window forms don't fit, and the adhesive you're supposed to use to stick the window things in the window is ABSOLUTE GARBAGE. Do not waste your money on this. Zero stars if I could.
No, I would not recommend this to a friendDo not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner did not work. It did not take the humidity out of the air nor did it make things cold. It was like trying to dehumidify and cool the entire outside coming through the window vent. I would not recommend. And this was even though the portable air conditioner was in a 100 sq ft room not a 250 sq ft room.
No, I would not recommend this to a friendToo late to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on clearance and came with no cap! didn’t notice until today and carpet is now saturated in upstairs bedroom!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Veee,
We are sorry that you have received the product with no cap. Please know that we consider our customer's feedback so we will be able to improve the quality of our product and service.
Insignia Support
Lea
https://www.insigniaproducts.com/
Works but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its works for what it is. But theres no way this is coolong 250sq ft. More like maybe 100sq ft.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dvee,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Not for hot az heat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cool a 140 sq ft room in this hot Az heat let alone 250 sq ft like advertised
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Anthony,
Thank you for letting us help you in hard situations as this one. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.
Insignia Support
Louise
www.insigniaproducts.com/support
- Cons mentioned:Weight
Not what I thought it was
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This weighs 80 pounds, is difficult to lift. To me, that's just not portable. I have it back.
No, I would not recommend this to a friend Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this air conditioner for less than a month and it has stopped working. It’s started out shaking loudly and now doesn’t cool at all. I’ve cleaned the filters and checked the settings
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re really sorry to hear about the issues you’re experiencing with your air conditioner. It’s frustrating when a product doesn’t perform as expected, especially so soon after purchase.
The shaking and cooling issues you’ve described are concerning. Since you’ve already cleaned the filters and checked the settings, it may be worth reaching out to our customer support team for further assistance. They can help diagnose the problem and provide guidance on next steps, which may include repair options under your warranty.
Thank you for your feedback. We’re committed to resolving this issue and improving our products. We hope to get this sorted out for you as quickly as possible. Keith | Insignia Support https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188
Not worth the power consumption
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only drops the temperature in my less than 200 sq ft bedroom by couple degrees when running the cool setting on high. I have used many portable ac units throughout my life and this one is by far the worst one I’ve come across. Do yourself a favor and spend the extra $100 and get the Frigidaire instead, it uses less power and can cool a bigger room than this one
No, I would not recommend this to a friendNot what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t cool a small room. For the price you can get something better.
No, I would not recommend this to a friendDon't buy this Unit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased last April Hardly used last summer Coolant must have leaked out No appliance insurance on it and the Geek Squad does not repair this unit. Told me to call the company Called them got the run around No results Best Buy could care less if they lost me for a customer or made an offer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Portable Air Conditioner. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Air conditioner goes into an isolating mode. Temperature settings off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. could you please provide more information about the issue you've face?
Sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best one moment it’s all good the next it’s like it not even on
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 250 Sq. Ft. Portable Air Conditioner - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support