Customer Ratings & Reviews
- Model:
- NS-AC06PWH1
- SKU:
- 6393188
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 250 Sq. Ft. 6,000 BTU Portable Air Conditioner for its excellent cooling capabilities, ease of use, overall performance, and convenient size. Many appreciate the straightforward setup, reasonable price, and the added convenience of a remote control. However, some customers have noted concerns about the noise level and weight of the unit. A few have also mentioned issues with the unit's condition and energy consumption.
This summary was generated by AI based on customer reviews.
Horrible smell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire time I used it there was this moldy skunk smell that came out of the machine that took up the entire room and when I contacted support about it they were not helpful
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Iamyb93,
Thanks for taking the time and effort to leave a review with our Insignia™ - 250 Sq. Ft. Portable Air Conditioner - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit did not even get cold took back returned
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 250 Sq. Ft. Portable Air Conditioner. We appreciate your feedback and understand that finding the right product to meet your needs is essential. Your insights contribute to our ongoing efforts to enhance our offerings, and we hope you find an air conditioning solution that works perfectly for you! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188
Not recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AC barely worked at all during high temperature hours
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for providing your feedback regarding the Insignia™ 250 Sq. Ft. Portable Air Conditioner. We appreciate your insights and understand how important it is for your air conditioning unit to perform optimally, especially during high-temperature hours. Your experience is valuable to us, and we continuously strive to enhance the effectiveness of our products. Thank you for sharing your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188
Ac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be sure your breaker box has enough watts to handle the ac! It kept flipping my beaker!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tamara,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Air conditioning waste
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy this it is easy to put together but it doesn’t get the room a chilly as I would like
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamellaS, Hi (cx name),Thank you for taking the time to leave a review of our Insignia™ - 250 Sq. Ft. Portable Air Conditioner - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not cold. Pretty disappointed with the quality here.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that you're feeling disappointed with the quality of our Insignia 250 Sq. Ft. Portable Air Conditioner. We understand that it's frustrating when a product doesn't meet your expectations, and we appreciate you taking the time to share your concerns with us. We take pride in the quality of our products, and it's clear that we fell short in this case. We'll use your feedback to improve our product development process and ensure that we're delivering the best possible experience for our customers in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188
Doesn’t blow like described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not blow very strong at all, couldn’t even handle cooling a room smaller than 250sqft sadly had to return it
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Air conditioner worked great for the 1st month then it wouldn't keep the room cool anymore. The room was feeling humid. I do not recommend buying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking time to write a review our Insignia™ - 250 Sq. Ft. Portable Air Conditioner - White . We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Cooling, SizeCons mentioned:Noise level
Decent AC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the room cold just fine. Doesnt take too much space. A little noisy, as you would assume. Still, good value for money.
I would recommend this to a friend Deffected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item took it all the way to mexico iwas going to use it there but it did not work Im going to see if i can go return the item back to the store
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Hector,
Thanks for taking the time and effort to leave a review Insignia™ - 250 Sq. Ft. Portable Air Conditioner - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Pros mentioned:Cooling, Ease of useCons mentioned:Weight
Love this!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install though a little heavy I managed to carry it up two flights of stairs myself and install it! If you are like me and have to have everything freezing to sleep this is the best purchase you’ll ever make! I can set it all the way down to 62° and sleep amazing with no sweating ( even with 3 dogs and my husband in the bed )
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Congratulations on successfully installing your new Insignia 250 Sq. Ft. Portable Air Conditioner! We're thrilled to hear that it was a breeze to set up, even with its slightly heavier weight. And what a relief to hear that you've been sleeping comfortably with the temperature set to a cozy 62°! It's amazing that you can enjoy a cool and quiet sleeping environment without any sweating, even with your furry friends and loved ones snuggled up in bed. We're proud to have designed a product that can help you get a good night's sleep, and we're glad you're loving the results. If you have any more questions or need any further assistance, please don't hesitate to reach out. Keep enjoying your cool and comfortable sleep! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188
Don't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for 7 weeks and it's now tripping the breaker because it's pulling too much electricity. Something is wrong with this thing and it's a fire hazard
No, I would not recommend this to a friendSomething was broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give a poor bc it trowels lot of water and it messed up my floor so i have to take it back and got the LG and so far it better that this product
No, I would not recommend this to a friendLeaking from the bottom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it a few times but because it's leaking constantly from the bottom pan i can't use it anymore. It ruined my laminated floor. This is junk. Don't buy it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Portable Air Conditioner. We understand how frustrating is that your air conditioner is leaking. We would love to assist you further, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Insignia™ - 250 Sq. Ft. Portable Air Conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My doesn't like the make and the model or brand cause she prefer a central air i didn't listens
No, I would not recommend this to a friendBad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit on may 22 and it already started to give me problems. Just after a month I bought it... very unsatisfied. Sorry if u purchased the same unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Hoscar,
Thank you for taking the time out of your busy schedule to leave a review of the portable AC. I am sorry to read that the unit is no longer functioning properly. I understand that this is a frustrating moment as it was recently purchased. Please contact us to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Would not buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected did not cool room at all will not buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ernesto, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Avoid this garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this August 1st and it stopped working on September 6th. I didn’t even run it that often. Just on my days off and the evenings.
No, I would not recommend this to a friendNot worth the money.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt really cool i wish i would have just gotten a window unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 250 Sq. Ft. Portable Air Conditioner! We know how frustrating is that your unit not cooling. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Unhappy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't find out how to get in contact with someone. The item shows delivered at 10:08 tonight. It was not. Would you find out what is going on? Thanks Jackie
No, I would not recommend this to a friend