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$299.99

Customer reviews

Rating 4.5 out of 5 stars with 3302 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 250 Sq. Ft. 6,000 BTU Portable Air Conditioner for its excellent cooling capabilities, ease of use, overall performance, and convenient size. Many appreciate the straightforward setup, reasonable price, and the added convenience of a remote control. However, some customers have noted concerns about the noise level and weight of the unit. A few have also mentioned issues with the unit's condition and energy consumption.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,302 reviews
  • Rated 5 out of 5 stars

    Long lasting ac!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this air conditioner for seven years. Still runs like a champ.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ac.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for price cools room well not for big rooms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase and is doing a great service for my grandmother. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Best Buy at Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily assembled and 6000 BTU just the right size for medium size bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well, and easy to install. Worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ac , wish i didn't have to write so mjch well

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Missing Pieces

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this unit off the Best Buy website selecting the used AC in excellent condition option. It arrived without the connector from the unit to the window. When I called BestBuy, I was told that because I ordered a used model in excellent condition, I was not guaranteed to receive all of the correct parts.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the inconvenience you experienced with your AC unit order from Best Buy. At Best Buy, we strive to ensure that all products, including those listed as used in excellent condition, arrive complete with all necessary parts. It's disappointing to hear that the connector was missing from your order, and we understand your frustration. We value your feedback and take it seriously. Please contact Best Buy so we can work to resolve this issue promptly and ensure you receive the correct parts you need. We appreciate your understanding and the opportunity to make this right for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great compared to the old model dont cool rooms as quick either wish i had gotten something different not happy with my purchase

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Leaks, horrible service to get this fixed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it does cool my room, it has leaked excessively since the day I received it. The customer service I have received from Best Buy has been horrible. They only allow for returns within 15 days, which means I have to lug this very heavy, bulky appliance into my car and into a store to be fixed or replaced. Will not be purchasing from Best Buy anymore.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac is brand and makes helicopter sounds. I had to sit there have repaired being one week old. Very scary

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for taking the time to leave a review on portable air conditioner. I understand how concerning this must be for you. We want to check what else we can do for you. Kindly contact us.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    Easy set up doesn’t run well after a couple weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not but this product of course it’s easy to set up its plug and play. I not reliable this unit times out. All day if you do further research you will find people have issues with this unit after being used for a couple months. It’s blows very cool air then it times out have to reset and let sit and keep restarting.. Great product at point of purchase after 2weeks to 30 days no good ..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 days. Tried getting a refund with no luck. Never getting an open box from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did blast cold air, but never when it was supposed to. It was set for 70 degrees and wouldn’t kick on unless we turned it off, back on, and set it to follow me mode. Waste of money, we returned it in a week

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Crawdaddy,

      Thank you for writing a review about our Insignia™ - 250 Sq. Ft. Portable Air Conditioner - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Marites
      www.insigniaproduct.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    super confused by all the positive reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the worst purchase I've ever made. I don't really understand all the positive reviews. I have to empty the water about every 30-45 minutes. And I live in a dry environment so I don't really know where the AC be getting all that moisture from but ok. I don't even wanna sell this thing on craigslist it's so bad so it's going to a landfill somewhere unfortunately and I'm going to take my chances sticking a regular AC in my horizontal window and hoping for the best. Seriously do not buy this. I have no idea why there are so many positive reviews but trust me you will regret this purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Char.

      I would like to express my concern about your experience with this Air Conditioner. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Missing hose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing hose, I picked up the ac and didn’t notice it was a used ac until I was home.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stand up AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited. I was disappointed because it didn't cool my space. 10 x 10 room and it never cooled the space.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JaeA,

      Thank you for writing a review about our Insignia™ - 250 Sq. Ft. Portable Air Conditioner - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Marites
      www.insigniaproduct.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    I don't like how it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't cool, as I expected for such a small room, I was thinking of returning it but I don't have time to go

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fishy Smell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase! The smell from this unit is awful, combination of fish and burning electricity. I had it for only 2 months before the smell was unbearable, made my whole noise smell like a seafood market. Avoid at all cost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fan fell apart right out of the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this air conditioner, unboxed it at home, ran for approx. 5 mins and the fan completely fell apart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing remote with NO SUPPORT!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this today to find a missing Remote, no way of contacting the store by phone. Customer support unable to help. Will be returning this afternoon

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi itsivxx,

      We appreciate your feedback. It is our priority to hear our customer's feedback so we will be able to know the things that we need to improve.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia