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$299.99

Customer reviews

Rating 4.5 out of 5 stars with 3297 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 250 Sq. Ft. 6,000 BTU Portable Air Conditioner for its excellent cooling capabilities, ease of use, overall performance, and convenient size. Many appreciate the straightforward setup, reasonable price, and the added convenience of a remote control. However, some customers have noted concerns about the noise level and weight of the unit. A few have also mentioned issues with the unit's condition and energy consumption.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,297 reviews
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Works well for small room. Missing remote.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small rooms upto 150sq ft (more like 120sq ft). Open box excellent had missing remote.CSR did not help with missing remote. And only option was to carry this heavy item and return to nearest store. So be careful ordering anything not new could have missing accessories even though listing states that include all accessories. I decided to not not bother with returns product was functioning well ,hot weather and sudden home hvac malfunction. Later I ordered one new remote from ebay. Makes me wonder if these missing accessories lands at ebay. Anyways product is good and works quite well for small rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good A/c at a good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my daughter and she loved it. Cool the room almost immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing air conditioner fast cooling .I had my doubts but it got the job done .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 250 Sq. Ft. Portable Air Conditioner! It’s fantastic to hear that it exceeded your expectations and delivered fast cooling. Doubts can sometimes linger, but this little powerhouse proved itself, didn’t it? Whether you’re chilling in your home office or relaxing in the living room, this air conditioner has your back. Stay cool and comfortable!
      -Paul | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic AC unit, 6,000 BTUs cools better than my other 12,000 BTUs AC of a well-known brand. Solid materials, easy to assemble and operate. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best buy, from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner works perfectly! Cools off the space in no time and keeps it cool throughout the day! The Florida heat is no joke and this makes our house bearable!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Setup

    Rated 1 out of 5 stars

    Do not recomend, only worked for one summer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this portable AC in May 2020 to cool my bedroom. I would have preferred a window unit, but there is no way to install one at my apartment. Starting out, I didn't have any problems. The unit was easy to install, and the included window kit allowed me to hook up the exhaust hose to my vertical slit window without issue. The remote was nice and I never had to drain it (though I live in a pretty dry climate.) The unit was fairly loud, but cooled the room well and I didn't have any problems for the first few months. Towards the end of the summer, I started having problems with the unit suddenly shutting off and beeping until I unplugged it. I believe it was doing this because the compressor was overheating. Cleaning the evaporator and condenser coils seemed to help. I had been cleaning the filters regularly, but they seem to let a lot of dust through. I cleaned the unit thoroughly, covered it, and put it in the closet for the winter. This year, when I first set up the unit it seemed to be working all right. After a couple of weeks, however, I started to have problems with the unit periodically shutting off and beeping. It seemed to be the compressor overheating. I tried cleaning the coils again, but was still having issues and it seemed to be getting worse over time. The final straw though was last night, when the unit all of a sudden the unit started making a horrible crunching sound. I unplugged it immediately, and saw the plastic exhaust fan had shattered. At first I wondered if something had somehow gotten into the unit, but did not find anything other than broken pieces of the fan. So now the unit is completely useless. I would not recommend this AC to anyone. When it was actually working it worked fine, but proved unreliable, and has now left me without AC during a dangerously hot time of the year.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Hannah!

      Thank you for taking the time to review our Portable Air Conditioner, I'm really sorry to read you had this experience, I would kindly ask you to contact us using the link below, we'll be more than happy to further assist you and evaluate all the available options for you:

      www.insigniaproducts.com/contact-us | Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Super cold !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is strong enough for one room and the remote makes it better. Reason why I bought it is because me and my roomate don’t agree on the apartments temperature so it definitely fixed the issue. Yes it is bulky and on the way but hey I sleep like a baby in below zero temperatures. Best feature is the fact that you can turn the lights off for a good night sleep and it can also dehumidify the air .

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great cooling, and price.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a master bedroom when my central air had problems. I love the temperature set when it reaches temperature, it cycles off and doesn't just run all the time. The room is really cool. It also has a heat unit which I havent tried yet. It was on sale which was even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy setup and installation I have had no issues as well with the water drain and cleaning the system.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools down my bedroom very quickly, I highly recommend this product. Owned it for over 2 years now and no issues.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, Nick! We're thrilled to hear that the Insignia™ 250 Sq. Ft. Portable Air Conditioner has been working effectively for you, quickly cooling down your bedroom. It's great to know that you've owned it for over 2 years without any issues. If you have any further questions or need assistance, please feel free to reach out. - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but a little bit loud Good for small room

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satified customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for all the hard work that you all do!! Picked up my order and didn't wait long at all!! It works great!! Very easy to install. The woman that brought the air conditioner was friendly!! I am always recommending Best Buy to my family, friends and co-workers!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent one and it has reduced my electricity bill very much. Affordable air conditioner with 100% satisfaction. It keeps my bed room really cool than the central unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Worked great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a game changer this summer. Our kitchen gets so hot in Summer that it is unbearable. This worked like a charm and provided the relief we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool and Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting to know the machine will take a while, then I think it will work great!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I bought this when I moved to TX. It was what kept me from sweating to death.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Well spent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny spent on this AC. Much better than a window unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Super Cold & KO Texas Summer Heat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for this texas heat and it doesnt just hang out the window like the projeccts

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, KendalR! We're glad to hear that the Insignia™ Portable Air Conditioner is effectively keeping you cool during the Texas summer heat. Its design provides flexibility and convenience, making it a great choice for both functionality and aesthetics. If you have any further questions or need assistance, feel free to reach out. Stay cool! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion for small or medium sized rooms it is very good but it takes time to cool well, very good because you can move it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love having this on while i sleep. I love the auto feature! Keeps my room at a perfect temp. Its also not that loud compared to other window units.

    I would recommend this to a friend