Customer Ratings & Reviews
- Model:
- NS-MW325C1B22
- |
- SKU:
- 6495826
Customer reviews
Rating 4.8 out of 5 stars with 691 reviews
(691 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the fast charging speed and overall performance of the 25W Compact USB-C Wall Charger. Many appreciate its portability, compact size, and reasonable price. While the charger is generally well-received, some customers have mentioned heat as a potential concern.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Cell charging pods
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not crazy about the design of these charging pods. They are much more affordable but I prefer the Apple ones. These work fine.
I would recommend this to a friendRated 2 out of 5 stars
Buy with caution
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to charge my Google pro 8. The charging block became hot, not warm while charging as a result, my phone started getting hot. I immediately unplugged and returned to the store. I can't say this is a bad charger. I can just say it's not compatible with my phone
No, I would not recommend this to a friendRated 3 out of 5 stars
Wall charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger, a C to C doesn't seem to charge the phone any quicker than my old charger, an A to C charger, so fine, it is just another charger
No, I would not recommend this to a friendRated 3 out of 5 stars
Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Price was higher than the Samsung charger. However, those were sold out.
I would recommend this to a friendRated 2 out of 5 stars
Dont like it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps coming out of the socket. Doesn't fit tight like my old one. If you barely bump it, it pops out of place and I have to push it back in. I hate it. Gave it two stars in honor that it does charge. So it does work as long as i dont bump it.
No, I would not recommend this to a friendRated 3 out of 5 stars
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|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gfgdgdvghdjdhdhdhvhjjgfgfgxvcchvcgfhfgdhdgdgdhhjjjj
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug did not work. I plugged into the wall and it started charging then stopping over and over like it was losing the getting powered and even when i unplugged it from the wall it still did it. Worse wall charger
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand your frustration with the wall charger not working properly. It sounds like there may be an issue with the power connection or the charger itself. Your insights are valuable to us, and we will take them into consideration for future improvements. We apologize for any inconvenience this has caused.
Keith | Insignia Support
Rated 1 out of 5 stars
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't stay plugged in. Poor value in my opinion. I bought 2 and they both fall out of the wall.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience, Jeepster. We're sorry to hear the 25W Compact USB-C Wall Charger didn’t meet your expectations. We value your feedback and will be sure to pass it along to our product team as we work to improve our designs and performance. Tine | Insignia Support
Rated 1 out of 5 stars
Bad recommendation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My cord and phone gets extremely hot while charging. Sales person recommended me this device and I am not happy with it. I bought one for me and one for my wife. Was told samsung does not provide when purchasing a gakaxy phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 25W Foldable Compact USB-C Wall Charger. We appreciate your input, and it’s important to us to ensure that our products meet your expectations. We’re glad you chose this charger for you and your wife, and your feedback will help us ensure a better experience for our customers in the future. Thank you again for your comments! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-25w-foldable-compact-usb-c-wall-charger-for-samsung-smartphones-iphone-tablets-and-more-black/6495826.p?skuId=6495826
Rated 1 out of 5 stars
N/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't useful ....to small for me ...I actually didn't need it anyway
No, I would not recommend this to a friendRated 1 out of 5 stars
Our phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were told we would need this, because the chargers we already had would not work with these new phones, The sales guy lied. We were not happy to get home and discover this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JillA,
Thank you for writing a review about our Insignia™ - 25W Foldable Compact USB-C Wall Charger for Samsung Smartphones, iPhone, Tablets and More - Black @ BestBuy. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Slow charging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow to charge the phone.. I have been using it for one month.. seems like I need a new one .. it's take one hour to charge my phone
No, I would not recommend this to a friendRated 1 out of 5 stars
USBC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Representative at store sold one the wrong product and I also returned them
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about your experience with our representative at the store. We take customer satisfaction very seriously and strive to provide the best service possible. We are glad that you were able to return the product and we apologize for any inconvenience this may have caused. Thank you for bringing this to our attention so we can address the issue and improve for future customers. Keith | Insignia Support https://www.bestbuy.com/site/insignia-25w-foldable-compact-usb-c-wall-charger-for-samsung-smartphones-iphone-tablets-and-more-black/6495826.p?skuId=6495826
Rated 1 out of 5 stars
Bad service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told product would work with my phone and it doesn’t
No, I would not recommend this to a friendRated 1 out of 5 stars
Plugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only can plug in one way. Caplug 2charger in the same wall socket they don't fit because they are to big.
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dud. Did not work right out of the box. Did not even show as connected
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 25W USB-C Compact Fast Charging Wall Charger for Samsung Smartphones - Black, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us and we'll be more than happy to provide any needed assistance.
Insignia Support
Angela
www.insigniaproducts.com/support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It actually serves its purpose and I’m satisfied for this purchase
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the feedback, Emma! It’s great to hear the charger is doing exactly what you needed—simple, reliable, and satisfying.
— Shiela | Insignia Support
Rated 5 out of 5 stars
Charger block
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect to charge iPhone. New iPhones have a usb-c and this works.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CindyG,
Thank you for your great review! We're delighted to hear that the Insignia™ 25W Foldable Compact USB-C Wall Charger is working perfectly to charge your iPhone. It's wonderful to know that it's compatible with the new iPhones' USB-C ports.
If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Great to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great charger adapter to us and very good quality..
I would recommend this to a friend- Pros mentioned:Charging speed
Rated 5 out of 5 stars
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charges quicker than anything I've used in the past. I'm not a tech guy, always used stock equipment. That being said, I am very happy with this block and would recommend.
I would recommend this to a friend












