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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.5 out of 5 stars with 1290 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, ease of use, and strong Bluetooth connectivity of the 25w Bluetooth Bookshelf Speakers. The speakers also receive positive feedback for their impressive bass, convenient size, and terrific remote control. Some customers have reported issues with the volume control and expressed a desire for a slightly longer speaker wire. Overall, the speakers are considered a great value for their price and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,290 reviews
  • Rated 2 out of 5 stars

    Connect problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about the settings that the sound has to be directed to the speakers every time the TV is turned on. It is a pain to have to connect everytime. Otherwise the speakers work fine.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Powered Bookshelf Speakers. I understand they don't remain connected to the TV after you turn it off and it can be frustrating. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    ok but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for price but sound is a little weak and tinny, not much for bass. Not really what I was looking for but might work if you're not using for movies or louder music.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After opening, the knobs on the speakers didn't work. The just spun around. The speakers looked nice and we would have kept if they worked. Had to return. Have to say returning them was easy!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I understand you had a hard time with the Speaker not working, I know this was difficult for you and because of it you had to return it. Allow us to please take this feedback to my team so that we can ensure this does not happen in the future.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, low volume, hard to stay connected even hard wired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not repairable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote control stopped working even after replacing the battery it still will not work and it can not be replaced the remote is paired with the unit at the factor and a new one will not work....I would not buy it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Fantastic price, and they sound phenomenal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few sets of speakers from JBL, Swan, AudioEngine, Edifier, Klipsch, all great and all different. However, they are all over $400 in price. For $100, I can't say I've heard a better set of powered speakers than these Insignia ones. They also have Bluetooth, which works phenomenally by the way! All different genres of music sound great on these speakers and you do not need a subwoofer. They have plenty of bass. I suggest using them at least 6 inches away from the wall for great bass response. I'm currently running a turntable which happens to have an Ortofon 2m blue stylus with a good external phono, and vinyl sounds fantastic! Fleetwood Mac Rumours, Boston, Hendrix, Lana Del Ray, Vivaldi... it all sounds amazing on these speakers, trust me. If you feed good audio into them, you'll get great audio out of them. The digital music from my phone or any source also sounds amazing. Put these in a small or mid sized room and people will be wondering where you hid the subwoofer! For $106.00 total, I have yet to find a better pair of active speakers in my lifetime, with Bluetooth!!!!! Highly recommended to anyone. They are fantastic! Remote works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Not what I was wanting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked sales person about Bluetooth speakers that could be daisy chained together so speakers could be placed separately. These have to be wired together.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for your review of these Powered Bookshelf Speakers. If you are dissatisfied by the product, remember that you have a 15 day return period at the store. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Pros mentioned:
    Bass, Size

    Rated 5 out of 5 stars

    Great value. Quality on par with much pricier spks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a TV in a large living room. I do not have a place for an AVR or amplifier. These speakers fit the space perfectly and are internally amplified... no AVR needed. You can power the speakers on/off using the remote or by clicking in the volume knob on the speaker. I programmed the remote code into my universal remote, so the speakers auto-power on when I'm starting up my system. Easy fix for those complaining about the speakers going into auto-standby. You can also change the input source by clicking in the volume knob or on the remote. The bluetooth has good range (about 40 ft in my house) But for a better solution. You can plug these speakers into an Airport express, Sonos connect, or Chromecast audio. That way you can play music through the speakers via wifi instead of bluetooth and get a more stable and longer range music experience. Bass is surprisingly good for the size of these speakers. It has a subwoofer output, which would be great for adding bass to a larger room. Treble is adjustable and I found it to be very clear and not fatiguing. Overall volume is great. They do distort when cranked to maximum, but they are not meant to be run at that high volume for long. You would want to get larger speakers and amp if you need to shake the whole house. Overall great value and quality. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Bluetooth, Size

    Rated 5 out of 5 stars

    BUY THEM when the price is right!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to purchase these speakers at their lower price point (as their price seems to have bounced up and down on a regular basis over the last few years) and glad we did. They sound great, delivering a lot of sound, especially considering their size, and the treble and bass controls allow you to properly balance out their sound. They look pretty nice/refined as well. Have worked well with both wired and wireless (Bluetooth) devices connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Not loud enough for TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough for TV. Easy to use, but for TV - no. TV is far lost then these speakers

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello ythomas,

      Our customers feedback is our priority, I understand what you're going through, buying speakers that doesn't have enough sound can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the speakers for a week and they have distortion in the sound. I will return them and purchase a receiver with a higher quality of speakers.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for reviewing these set of speakers, I'm sorry that you have had issues with the speakers, by all means please take advantage of the 15 day return period. Happy Holidays! Louie L. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    CRAP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research, found that most reviews on the web at Cnet audiofile and other rated this product as high quality, even on Best buy its rated 4.5 Stars, but its crap. Got it yesterday, one they are big so i was planning to return for that reason but then i figured try them and i may like them...well crap, the volumn control spins around and around and zero sound comes out!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for sharing your experience with our Powered Bookshelf Speakers! We know how frustrating is that your speakers are not giving you a sound. We are sorry for this situation, please allow us to assist you further! Feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Dont work with roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt use these speakers wirelessly with my roku tv, only if i plug them straight into the tv which defeated the purpose.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thanks you very much for taking the time to review our Powered Bookshelf Speakers. I know that this could be an uncomfortable situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality - installation problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift. We didn't set it up until February. One speaker will never work. the wiring portal was installed backwards. As a result, one speaker will never function.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 8qt Digital Multi Cooker! We that one of the speaker doesn't work. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your speakers.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Know what you want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not surround sound speakers. They wont hook up to a reciever just fyi

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jonathan,

      Thank you for taking the time to review our Powered Bookshelf Speakers. I understand you couldn't connect them to a receiver and it can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about the product, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in the middle of October 2018, they quit working near the end of May 2019. 7 months is not worth $200 (Or the $100 I paid on sale). They power up, but no music comes out. When they did work, they didn't got very loud either, so when they did work, maybe a 2 out of 5. I'd give them a 0 if I could because I probably used them 20 times total before they died.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Justin, I am sorry to read that your speakers are not longer working. Please contact us so we can assist you with this issue. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Home speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better. Needs upgrading………………………………………….

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but this speaker sound not very good, I want recommend this to my friends

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound. I returned them after setting them up. The bass would often sound like rough and loud out of tune.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 25W Bluetooth Bookshelf Speakers. We appreciate you sharing your experience regarding the sound quality, as it's essential for us to understand our customers' perspectives. Your insights will be valuable in our ongoing efforts to improve our products. We hope you find audio solutions that provide the sound quality you desire! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-25w-bluetooth-bookshelf-speakers-pair-black/5283401.p?skuId=5283401 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Speakers sound great, Best buy is unorganized..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are fine but Best buy apparently didn't charge me for them in December when I purchased them online and they were shipped to my house. I was charged for them 2 weeks ago a full 3 months after I ordered them AND received them...

    I would recommend this to a friend