Customer Ratings & Reviews
- Model:
- NS-HBTSS116
- |
- SKU:
- 5283401
Customer reviews
Rating 4.5 out of 5 stars with 1290 reviews
(1,290 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, ease of use, and strong Bluetooth connectivity of the 25w Bluetooth Bookshelf Speakers. The speakers also receive positive feedback for their impressive bass, convenient size, and terrific remote control. Some customers have reported issues with the volume control and expressed a desire for a slightly longer speaker wire. Overall, the speakers are considered a great value for their price and compatibility.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do not buy, speakers don't have sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work. Power worked but no sound, we even tried several different cords to make sure it wasn't the speaker wire or connection. By the time we got them hooked up, the return period had passed. 2 week window?? Ridiculous!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize about your experience with your Bookshelf Speakers. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
terriJ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely upset just got speakers for Christmas and already one speaker does not work at all Then find out I can't return them Its only a month from Christmas
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TerriJ,
I personally would like to apologize for the experience that you have gone through with our Insignia™ - 25W Bluetooth Bookshelf Speakers (Pair). I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Cd/receiver hook up? NO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It appeared from the description and what I was told in the store, that I could hook this up to my receiver and CD player. NOT! Had to return. Hopefully the replacements can do what I need as per Best Buy!
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality speaker. I purchased a speaker from big lots for 40 bucks with better quality. Splurge and get something else. These speakers also fell apart on the second use. Base is terrible tv speakers are much clearer. Fuzzy sound even on low volume.
No, I would not recommend this to a friendRated 1 out of 5 stars
Received a dud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a dud, the package didn’t come with a remote and the Bluetooth took a few minutes to connect after turning it on and off several times. When the Bluetooth did turn on the speaker did not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the bookshelf speaker. I am sorry to read that you are having issues with the Bluetooth and do not have a remote. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Very disappointed with these speakers.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted amplifying speakers. These speakers are very weak. No better than our laptop. We would return them however the time limit for returning them has past.
No, I would not recommend this to a friendRated 1 out of 5 stars
Insigina 25watt bookself speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was bad cause it was an open box When receive it the box was damage item was missing and the main box did not work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these speakers and only one worked. Returned them fo another set; same thing. Finally advised by tech support to return them. Bought the Insignia sound bar with subwoofer.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Well rounded monitors at a good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price these are fantastic. Although, I got these several several years ago at a much lower price than they are now likely due to inflation/tariffs, etc... but they're still a pretty good deal even at the current price. I got these initially just for using with my TV to enhance the audio, but eventually started using them with my home office set up for my computer sound for work and listening to music. I got so used to their sound and liked them so much that I even started using them in my home studio as a pair of near field monitors to mix on. If I get a tune sounding good on these, then I know the mix is good, and switch back to my mains and A/B the two. I would put these up against many other monitors for referencing mixes on smaller speakers all day, so much so that I'm back here again looking for them in case I need a second pair. A bonus to these, they are bluetooth. SO because I work form home and have two separate laptops (one for work and one for music) I can keep the work laptop on bluetooth mode and my music plugged in directly for mixing and switch easily between the two without unplugging any wires! Bluetooth isn't going to sound as good as being wired in, so I just use it for the work laptop. At any rate, these are really good for what they are and their price and have lots of good uses. The frequency range is fairly flat IMO, including the low end where you'd think they would be lacking, but they aren't. Don't get me wrong, they aren't subs of course so lower your expectations, but for such small monitors, they definitely bring out the lows for their size. The amount of volume it outputs is fine with me as I don't see a need to have it much louder than I have been able to push them, but I'm also using studio preamps and interfaces, not just a TV at this point. I do remember when I used them for my TV, I often wished they were louder for movies, but again, I think that depends on your system and it's output. Don't expect theatre quality loudness, but the clarity is what I got them for.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Keith, thanks for the detailed and thoughtful review! It’s awesome to hear how these speakers have grown with your setup—from TV audio to home studio monitors. Your insight on their versatility and sound clarity is super helpful for others considering them. Glad the Bluetooth feature fits so seamlessly into your workflow!
— Shiela | Insignia Support
Rated 1 out of 5 stars
Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers keep cutting out and they are only 12’ away from the damm TV. They have only been hooked up since.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the book shelf speakers. I am sorry to read that you are having issues with the connection. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Audio Quality Is Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not as great as some of these people say. I am comparing to the similar price range of speakers like Fluance active speakers. These are convenient yes but do they sound great? They are ok.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disapointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it home,took it out of the box, plugged it in, no power. Nothing we did would turn the power on
No, I would not recommend this to a friendRated 1 out of 5 stars
Nothing working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed about the product. Nothing working after I tried many ways according to the instructions for the speakers. I think I need to exchange a new ones or get my refund back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for taking the time to write a review about these Powered Bookshelf Speakers. Remember that if you're not satisfied with this product, you can take advantage of the 15-Day Return policy at the store. Louie L. Insignia Products.
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Item advertised incorrectly. Was not compatible with the turn table it was advertised with... needed too many other parts.
No, I would not recommend this to a friend- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Buy them!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful bang for your buck pair of speakers! I was skeptical at first as it is a store brand, but I was proven wrong. The mids to highs are very clear and defined. The lows are crispy, full, and have a good amount of body when playing rock or pop music; however, if you're looking for a powerful bass for rap music, you're gonna want to connect a subwoofer, and there is a port on the back for one. Then again, I don't know that any pair of bookshelf speakers have an adequate amount of bass for rap. An included remote, 3.5mm Male to Male cable, RCA cable, and ~6 foot speaker wire is an appreciated bonus. A pretty nice pair of powered speakers for $70!
I would recommend this to a friend Rated 1 out of 5 stars
Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like at all. Bought for daughter at Christmas hooked up to lp player and was so low and high treble no bass.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize about your experience with your Bookshelf Speakers. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
Speaker doesn't work with my home XM radio.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker doesn't work with the home XM radio. I'm assuming another gadget or device is needed to get it to work with wi-fi.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our powered Bookshelf speakers. I understand that this kind of devices can be a little confusing, but do not worry, just contact our team in the link below and we will be able to check what we can do to make it work.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a good price that’s why I bought them but on speaker didn’t work And the one that did wasn’t that great so I returned it
No, I would not recommend this to a friendRated 1 out of 5 stars
Bluetooth just stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for two months- then the bluetooth just stopped working. Tried multiple devices- nothing. Boo
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our Powered Bookshelf Speakers. I am really sorry to know that you are experiencing this situation with our product, I understand that it can be really disappointing when the Bluetooth is no longer working. In this case, I would really like you to get in contact with our support team, they can check some information with you and determine what can be done to solve this issue.
Please get in contact with us in the link below, our agents will be more than glad to help you out.
Aldair O.
Insignia support.
www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Speaker poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work well at all; there is significant sound distortion. I plan on returning them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the Powered Bookshelf speakers. I am sorry to read that you are having sound issues with your product, please feel free to contact us at 1-877-467-4289 so we can take a look at some troubleshooting steps or review your warranty.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US









