Customer Ratings & Reviews
- Model:
- NS-HBTSS116
- SKU:
- 5283401
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, ease of use, and strong Bluetooth connectivity of the 25w Bluetooth Bookshelf Speakers. The speakers also receive positive feedback for their impressive bass, convenient size, and terrific remote control. Some customers have reported issues with the volume control and expressed a desire for a slightly longer speaker wire. Overall, the speakers are considered a great value for their price and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bluetooth
Great for 1.5 years...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great for 1.5 years. Then it suddenly stopped receiving sound from both the 3.5mm jack and the RCA input. I've resorted to just keeping it on the bluetooth mode for now, which thankfully still works, but it seriously limits how I was using it before. I figure I'll need to open it up and take a look in there if even the bluetooth fails.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
Our customers feedback is our priority, I understand what you're going through, buying speakers that stop working after 105 years can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good Good good good good good
I would recommend this to a friendBest Buy says it all.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality at a reasonable price. Best Buy says it all. Thank you.
I would recommend this to a friendGood product; remote issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product when functioning. However, unit will not turn back on via remote, which is very disappointing.
No, I would not recommend this to a friendconnection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the paired to my macbook m1 and when ever my mac goes to sleep the sound is distorted when waking it up i have to turn off the speakers and turn them back on the also lose connection all the through blue tooth
No, I would not recommend this to a friendBrand New and Still Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it brand new. Straight out the box it doesn’t work. It wouldn’t go into Aux mode or Bluetooth mode. The light stayed on for a minute even after it was unplugged. Clearly this product was defective from the start and should not have left the factory to be sold. Next time I decide to waste my money and my time, I’ll buy the Insignia brand again which will literally be the 1st day of never.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the book shelf speakers. I am sorry to read that you are having issues with the connection. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Horrible Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope insignia reads this. You guys made a speaker that has power on and off button, but the speaker only turns on through remote it comes with. There is NO OTHER WAY to turn on the speaker itself without the remote. Horrible design. I dont even use my remote and battery runs out so now I have no way to turn the speaker "on" on. How about next time you make a product you guys think a little make it simple and just have it ON when the power button is ON.
No, I would not recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these delivered this morning. I wanted to use them in my bedroom. I set them up and let them play. At low to mid volume, they sounded very distorted and tinny. A little louder and they sound ok at best. I am very unhappy with this product. I will be returning it for a refund tomorrow.
No, I would not recommend this to a friendStopped working after 8 months.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Were great speakers for the first 8 months. Went to turn them on today and no power. Threw the box and receipt out after a few months figuring I wouldn't need them. Now that I do I'm kicking myself. Learned my lesson about insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am very sorry to read that you experienced issues with your speakers after such a short period of time. I completely understand how disappointed you may feel, we appreciate the comments and will work hard to improve our products in the future. If you have any further concerns, please feel free to get in touch with us at the link below:
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
don't waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's broken after a month, don't waste your money！
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi yong,
Thanks for taking the time and effort to leave a review our Insignia™ - Powered Bookshelf Speakers (Pair) - Black. I do apologize for the disappointing experience that you had with our product. It is not our intention to make you feel that way. Hopefully, we can offer you better services and products in the future. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com