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Customer Ratings & Reviews

Your price for this item is $30.99
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The comparable value price is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 251 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the 26,800 mAh Portable Charger's impressively long battery life and its ability to charge multiple USB devices simultaneously. Many appreciate its large capacity and find it offers excellent value for the price. However, some customers note that its size and weight are significant drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 251 reviews
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery don’t last to long Only like two hour and a half and

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great so far…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little pricy but, other than that it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POWER BANK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best i have but just one thing dont buy at online take so long to arrive

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be defective because i used it for 3X. I charged it again which takes like about a whole day. We were about to go hiking. when i checked it, it was extremely hot to the touch. I unplugged it from it's original factory wire, and let it cool down. When i needed to charge my phone to get GPS navigation waypoints, NO POWER WHAT SO EVER!! We were lost and needed park ranger support to find us! Tossed it back in the box and just found it in my garage, so i am finally going to return it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far and can charge multiple devices at once!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but long charging time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great once charged, but it takes 12-16 hrs to fully charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of power

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a lot of power for her iPhone from iPads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not used yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet! It is a Christmas stocking stuffer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Lots of features works amazing! Camera is deceny

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Holy Land Pilgrimage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invaluable for charging our cell phones in Israel. We charged many times before needing to recharge USB charger. Highly recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello FargoMom,

      Thanks for taking the time to leave your review on our Insignia™ - 26,800 mAh Portable Charger for Most USB Devices - Black. I am glad to read that this has been working well for you. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good Power Bank for Smart Phone or Tablet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This power bank is meant for a smart phone or tablet. I originally purchased to be a Steam Deck companion but the power bank does not provide enough power.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad keyboard on Lenovo laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Lenovo Thinkpad laptop recently. After a couple of weeks, the keyboard developed some problems. The keys "s", "x", and "2" began to malfunction in such a way as to make the keyboard unusable. When I brought the laptop into Best Buy, I was told I would have to send it the manufacturer and it might take a month to repair. Or I could have it repaired at my own expense at a local repair shop, which is unacceptable. I can't afford to give up the device for a month because I depend on the installed software for my work. As a solution, I decided to buy a new external keyboard, which Best Buy did not offer to pay for. The external keyboard works fine, but I can't use the laptop as a real laptop without the external keyboard. On the whole, this has been a very unsatisfying experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    IPhone purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my best experience at this store. Did not feel welcomed.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    It's definitely a brick

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too large and heavy to lug around. I would opt for something smaller even if it had lower capacity.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello vikerious. Thank you for taking the time to leave a review on Portable charger. I understand that it is inconvenient to bring a portable charger that is heavy and large. I'd like to inform you that we have several models of this product that is very convenient to bring. Not taking too much space in your pocket or in your bag. Kindly contact us through the link below for product recommendation.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big . Poor charging ability and not very easy to use. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable charger. I am sorry to read that you are experiencing issues with the charging set. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Portable charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the apple wires I own none of them would work with the product. I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it didn’t charge my devices laptop

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    portable charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didnt like it. it takes forever to charged my samsung android phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rewrite the description

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listed as a fast charger it was anything but that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working after a little over a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little over 1 year old , of course is out of warranty, and quit working. Went from fully charged to being dead after a I phone was plugged in to be charged. Only used it less the 20 times total.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Alex,

      Thank you for taking the time to review our Insignia™ - 26,800 mAh Portable Charger for Most USB Devices - Black. I understand you found it uncomfortable to use since it quit working and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia