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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 251 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the 26,800 mAh Portable Charger's impressively long battery life and its ability to charge multiple USB devices simultaneously. Many appreciate its large capacity and find it offers excellent value for the price. However, some customers note that its size and weight are significant drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-251 of 251 reviews
  • Rated 1 out of 5 stars

    Product defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product didn’t work when I got it. Tried with several brands of chargers and etc and followed the directions and watched videos online

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After charging it. Product did not provide charge to any devices. Used multiple cables and no sign of it working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 26,800 mAh Portable Charger for Most USB Devices. I understand it didn't charge your devices and that can be disappointing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Quality. Not worked. Fully charged it, it also not charging my iPhone. I am really uooof the product and not recommending anyone to purchase it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Vicky,

      Thank you very much for letting us know your experience with the Insignia Portable Charger, I'm deeply sorry to read that it was an unpleasant one. Could you please contact us? Our agents will be ready to help you.

      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointing Portable Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to charge a single I-phone, let alone two. Save your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WASTE of MONEY, NOT GOOD.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't hold charge for a day. Even don't take a full charge to 100 percent. DO NOT recommend it. Complete waste of money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Battery Pack!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Pack is excellent! We use it to power our camera to record game film and it easily holds out for over 15 hours over the week of play before needing to be recharged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to run a small garmin dash cam all night long, lasted for days. Runs a usb fan for days. Stronger case then most.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Perfect for camping trips or just any long trips.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Works great, might not last that long as others

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable charger packs a punch when it works. Mine unfortunately died just after a year with about 10 uses. I'm fairly certain most of the power cells died. I it's current state, it charges up to 20% but it makes some wild beeping noises indicating an issue, so it's time to move on to something else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Big Boy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is solely based on its GINORMOUS size. I have a 20k mah battery from anker and it’s way lighter and smaller.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BlueLions,

      Thank you for taking the time to review our Insignia™ - 26,800 mAh Portable Charger for Most USB Devices - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Would not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Does not charge not worth it. Bought it to charge an iPad or my iPhone on a trip. Did not keep a charge or help charge either.

    No, I would not recommend this to a friend