Customer Ratings & Reviews
- Model:
- NS-SPST2B
- |
- SKU:
- 6528129
Customer reviews
Rating 4.6 out of 5 stars with 491 reviews
(491 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the sturdiness, height adjustability, reasonable price, and appearance of the speaker stands. Many find them compatible with their setups and appreciate the simple assembly process. However, some customers have expressed difficulty with wire management, and a few have encountered issues with the mounting accessories not fitting their speakers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing looks great in the room need more sooooonnn
I would recommend this to a friendRated 4 out of 5 stars
Functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat wobbly. About what you’d expect for the price.
I would recommend this to a friendRated 4 out of 5 stars
Speaker stands
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my Samsung surround sound speakers
I would recommend this to a friend- Cons mentioned:Mounting
Rated 2 out of 5 stars
Missing essential piece
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought repackaged. Was missing an essential piece for mounting one of the satellite speakers.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that an essential piece was missing from your repackaged purchase. That must be frustrating. Please reach out to our customer support team as soon as possible. They can assist you with getting the missing part or finding a suitable solution. We appreciate your understanding and patience. If you have any other comments or need assistance, feel free to reach out. - Carl | Insignia Products
Rated 3 out of 5 stars
Ok but not great - satellite speaker stands
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used with Nakamichi surround sound system, satellite speakers are well within weight limit rating but flex the two piece stand slightly giving speakers slight lean. Performance is inline with price.
I would recommend this to a friendRated 2 out of 5 stars
Too Skinny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Electrical wires don’t fit through the metal tubes because the tubes too skinny. Good thing they are only for temporary use.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is okay, but you have to manually apply 10 little foam stickers to the bottom to avoid scratching the floor
I would recommend this to a friendRated 3 out of 5 stars
Does what it's supposed to do
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The product is flimsy and unstable, would not reccomend for anything bigger than small surrounds
I would recommend this to a friendRated 3 out of 5 stars
My insignia adjustable speaker stand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review insignia adjustable speaker stand are great
I would recommend this to a friendRated 2 out of 5 stars
Not tall enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not tall enough.................................. .
No, I would not recommend this to a friendRated 2 out of 5 stars
Speaker stands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product, sent back to Manufacturer! Would not carry sound to speakers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review. We're sorry to hear that the Insignia™ Adjustable Height Speaker Stands didn't meet your expectations and had issues carrying sound to the speakers. Your feedback is important to us, and we'll look into this matter. If you need assistance or have any questions, please feel free to reach out. Ivy | Insignia Support
Rated 2 out of 5 stars
Not as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold as a universal - did not work properly to mount Samsung sound system speakers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that our Insignia™ 28 – 38" Adjustable Height Speaker Stands didn't work properly with your Samsung sound system speakers. We aim to provide versatile and reliable products, and it's disappointing to learn that we fell short in this instance.
Your feedback is valuable, and we'll use it to improve our products. If you need assistance or have any other concerns, please reach out to our customer support team.
Thank you for sharing your experience with us.
Rated 1 out of 5 stars
Works but not the best quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap construction and a bit wobbly. Set up took longer than expected
No, I would not recommend this to a friendRated 2 out of 5 stars
Wrong address
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My order was delivered to the wrong address although I changed it on my profile
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LindaE,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 28 – 38" Adjustable Height Speaker Stands for Satellite Speakers - Black. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Rated 2 out of 5 stars
Needs to be taller.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and sturdy structure. Just need to be made taller.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RTS84!
Thank you very much for sharing your feedback with our Insignia™ - 28 – 38" Adjustable Height Speaker Stands for Satellite Speakers - Black, I am glad you are enjoying this product this much. I hope you enjoy it for a long time, but do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Alright
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke pretty easy needs to be a little more sturdy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the product did not meet your expectations in terms of durability. We understand how important it is for items to be sturdy and reliable, and we appreciate you bringing this to our attention. Your comments will be shared with our product team as we continue working to improve the quality and performance of our products.
Keith | Insignia Support
Rated 1 out of 5 stars
Power cords won’t hide easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a Samsung surround sound and the power cord wouldn’t fit through the hole provided only get this for a speaker that just uses speaker wire
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, JustinR. We apologize for the inconvenience you've experienced with the Insignia™ Adjustable Height Speaker Stands. It's important to us that our products meet your expectations. We appreciate your insight regarding the power cord compatibility and recommend using these stands with speakers that only require speaker wire for optimal use. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. - James | Insignia Support | https://www.bestbuy.com/site/insignia-28-38-adjustable-height-speaker-stands-for-satellite-speakers-black/6528129.p?skuId=6528129
Rated 1 out of 5 stars
Not enough weight at the bottom
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t hold my Sony speakers very well . Mabe made for a different type of speaker
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to provide feedback on our Insignia™ Adjustable Height Speaker Stands. We genuinely appreciate your insights as they help us improve our products.
We're sorry to hear that the stands are not providing the support you expected for your Sony speakers. Our goal is to create stable and versatile stands that accommodate a variety of satellite speakers, but we understand that individual setups can vary.
Please feel free to reach out to our customer service team for assistance or recommendations on additional weights or modifications that can help improve stability. Your satisfaction is important to us, and we want to ensure you have the best experience possible with our products.
Thank you again for your feedback, and we hope to resolve this matter to your satisfaction.
Rated 1 out of 5 stars
Missing all pieces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this item no stars if I could. Item was missing all attachments and pieces and customer support hung up on me when trying to get This resolved.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jessica,
Thank you for taking the time to review our Adjustable Height Speaker Stands for satellite speakers, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Cheaply Made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these back immediately. These were made so cheap, the speakers would fall.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the disappointment and inconvenience you experienced with our speakers. It's unacceptable for our products to be of poor quality and not meet your expectations. Your feedback is valuable to us, and we'll use it to address any issues with the design and construction of our speakers. If you haven't already, please reach out to our customer support team for a refund or exchange. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-28-38-adjustable-height-speaker-stands-for-satellite-speakers-black/6528129.p?skuId=6528129














