Customer Ratings & Reviews
- Model:
- NS-RTM14WH5
- SKU:
- 6595153
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the excellent overall performance, spacious capacity, and ideal size of the 14.2 Cu. Ft. Top-Freezer Refrigerator, with many appreciating its quiet operation and accurate temperature control. The refrigerator's simple design is also well-received. However, some customers have expressed concerns about the shelf quality and the absence of certain features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It was perfect for my small place. Thank you.
I would recommend this to a friend - Pros mentioned:Overall performance
Four months old many problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So when I first got this fridge, I noticed that yes it worked and items were getting cold however I noticed that the freezer wouldn’t stop running. Everything gets so frozen and full of frost for some reason the frost free is not working right also, once the frost builds up too much it literally stops my refrigerator section from getting the optimal cold so I literally have to defrost the freezer once a month. I have the freezer on the lowest setting and it’s still constantly has frost buildup and I have the refrigerator on the coldest setting and I feel lik like my items in the refrigerator are chilled, but not cold as they should be leading to things spoiling sooner than later and the fridge having a smell very disappointed in this fridge. I’ve only owned it for such a short time and it’s not doing the basic things I needed to do. only reason why I’m giving it two stars is cause it looks nice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Rival915, for sharing your experience with the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator. We understand how frustrating it must be to deal with frost buildup and temperature inconsistencies. We appreciate your honest feedback and regret that your refrigerator is not performing as expected. If you haven't already, please check the user manual for troubleshooting steps, and feel free to reach out to our support team for further assistance. Your insights help us improve our products, and we value your input. Tine | Insignia Support
Decent small/compact fridge/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking and seemingly solid build, this "smaller" fridge/freezer was purchased as an overflow fridge. A big part of my buying decision was the autodefrost, as many smaller fridges and freezers are manual defrost, and I didn't want the hassle. Both compartments have a lot of good useable space, which is a definite bonus. The freezer is very cold, and spacious for a small fridge. The fridge section has been challenging for the 1.5 weeks I've had the unit. I started the fridge and freezer on the "recommended" setting, which is midpoint of the dial(s). However, the recommended setting froze everything in the fridge, and several canned sparkling waters burst inside. (yay, another clean up job!) Even on the lowest setting "cold", the fridge is freezing stuff. Having a lot of things in the fridge might be helping it not freeze, but the bowl of water I keep to monitor in the fridge is nonetheless freezing over and the fridge thermometer shows its too cold. I will continue to monitor the fridge temps and decide if I need to return it. Delivery by Best Buy was fine and uneventful, however if you want the fridge doors switched, you have to arrange that ahead of time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your detailed experience with the fridge/freezer. We appreciate your feedback and are glad to hear that you find the build quality and space in both compartments satisfactory. We understand the frustration with the fridge section freezing items even on the lowest setting. Your insights are valuable as they help us identify areas for improvement. We hope the issue resolves soon and that the fridge meets your expectations. Thank you for choosing our product. Keith | Insignia Support
- Pros mentioned:Size
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great frig for my kitchen. Holds all my food and drinks an d is energy efficient.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, BethS! We're happy the fridge is keeping everything cool and efficient—sounds like a perfect fit for your kitchen!
— Shiela | Insignia Support
- Pros mentioned:Size
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great fridge. I can only fit a smaller size in my kitchen and this one is he perfect for me
I would recommend this to a friend - Pros mentioned:Noise level
Good new refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Operates quietly. Well suited for what it’s supposed to do.
I would recommend this to a friend - Pros mentioned:Size
My refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is perfect for the space I need it for.!!
I would recommend this to a friend - Cons mentioned:Features
Small, lacking features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok, a little small, and free of many features. Wouldn’t put it in a house , but perfect for a breakroom, or apartment
No, I would not recommend this to a friend - Pros mentioned:Size
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for our smaller space needs. I was pleasantly surprised by the qualities considering how inexpensive it was. Overall it's a great value refrigerator.
I would recommend this to a friend - Pros mentioned:Size
Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect size unit for using in the space we had. It is a good size with a nice size freezer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chuck! Thank you for your feedback! We're glad to hear that the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is the perfect size for your space and that you're happy with the freezer capacity. If you have any other comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Overall performance
Energy efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 25-year-old fridge due to it losing function and increased electric cost. It works great and is delivered smoothly; we are delighted
I would recommend this to a friend Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it on time delivery crew did an excellent job. Happy with my purchase
I would recommend this to a friend- Pros mentioned:Overall performance
Insignia fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery crew brought it inside and took away the box materials. Instructions for swapping door hinges were ok to follow. Unit operates as expected.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that the delivery crew provided excellent service and that the instructions for swapping the door hinges were manageable. It's great to know that your Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is operating as expected. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Overall performance
Great product and installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and installation. Great product and installation.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the double thumbs-up, TerrenceR! Great to hear both the product and installation hit the mark.
— Shiela | Insignia Support
Good Buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase! Perfect for small space apartment. Freezer is the best. Temperature settings are on point.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the glowing review! We're thrilled that the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is a perfect fit for your small apartment. It's great to hear that the freezer is performing exceptionally well and that the temperature settings are spot on. Enjoy your cool and convenient new fridge!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
A little disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the refrigerator, but don't like the fact that it had a dent on it and there seems to be no recourse but to return it and have a new one delivered to us. Before, Best Buy would discount the price because of the defect.
I would recommend this to a friend- Pros mentioned:Overall performance
Works Well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and looks good. It's a white refrigerator. Nothing fancy, but great price and does the job!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the refrigerator is working well and looks good. It's great to know that you find it to be a good value and that it meets your needs. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Noise level
Back up fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works nice and quiet until today. It is a back up fridge and is in my garage.
I would recommend this to a friend So convenient !
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps food and drinks extremely cold ! Fits perfect in the corner of our laundry room for extra storage for cold food.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MaceyD,
Thank you for your feedback! We're thrilled to hear that your Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is keeping your food and drinks extremely cold and fits perfectly in your laundry room for extra storage.
If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Design
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the most efficient refrigerator we have ever owned! It is gorgeous also!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much! We're thrilled to hear you're loving the efficiency and look of your new refrigerator. Enjoy the cool vibes!
- Shiela | Insignia Support