Customer Ratings & Reviews
- Model:
- NS-RTM14WH5
- SKU:
- 6595153
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the excellent overall performance, spacious capacity, and ideal size of the 14.2 Cu. Ft. Top-Freezer Refrigerator, with many appreciating its quiet operation and accurate temperature control. The refrigerator's simple design is also well-received. However, some customers have expressed concerns about the shelf quality and the absence of certain features.
This summary was generated by AI based on customer reviews.
This freezer is a Beast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little freezer/refrigerator. It keeps the refrigerator at a nice cold temperature and I dig the large crisper area. Lots of shelving space on the inside of the refrigerator door, too. The freezer is a beast at keeping things well frozen. Timely delivery and the install guys were super helpful and nice.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your new freezer/refrigerator. It’s great to know that it’s keeping everything at the perfect temperature and that you appreciate the large crisper area and ample shelving space. We’re also glad to hear that the delivery and installation went smoothly. Keith | Insignia Support
- Pros mentioned:Size
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fit perfectly where we need very clean n spacious for this size....I would inded purchase other items from Best Buy in the future...the sales person was a great help in our decision & delivery was excellent.
I would recommend this to a friend - Cons mentioned:Features
Replacement fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed for my space. Only thing it did not have butter holder in door like most do
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Good price for unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Much quieter than my old refrigerator.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kaye,
Thank you for your review! We're delighted to hear that your Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is working well and is much quieter than your old refrigerator. Your satisfaction is our priority, and we're glad to know our product is meeting your needs.
If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Noise level, Overall performance
MY REFRIGERATOR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this brand it make no noise look nice and neat .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you're loving your Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator and that it's quiet and looks nice and neat.
If you have any other comments or questions, feel free to reach out! Enjoy your new refrigerator! |Angelica| Insignia Products|
- Pros mentioned:Size
Great size for the basement
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price. It fits perfect in our basement
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator great quality is roomy good shelves
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the kind words! We’re so happy to hear that you’re loving your refrigerator and that it’s meeting your expectations with its quality, spacious interior, and well-designed shelves. Your satisfaction means a lot to us.
Keith | Insignia Support
- Pros mentioned:Capacity, Overall performance
Very good purchase.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand, good price, enough space, Love it!!!. Excellent
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Jessica, for your excellent review! We're delighted to hear that you're loving your Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator. It's wonderful to know that you find it spacious, affordable, and a great brand. If you ever have any questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Overall performance, Size
Good for small apartment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, great size for a small apartment. Easy to install and looks great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WZ99,
Thank you for sharing your experience! We're thrilled to hear that the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is a good fit for your small apartment. It's great to know that it was easy to install and looks fantastic.
If you have any other feedback or need further assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Overall performance, Size
GREAT REFRIGERATOR!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price. Spacious and cools well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your great review! We’re delighted to hear that you find the refrigerator to be a great value for the price. It’s wonderful to know that it’s spacious and cools well, meeting your needs perfectly. Your satisfaction is very important to us. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new refrigerator! Keith | Insignia Support
- Pros mentioned:Overall performance
Garage fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and excellent product. I’m very pleased with item and the price!
I would recommend this to a friend - Pros mentioned:Size
Decent fridge for smaller kitchens
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Does the job as advertised. We have a smaller house and normal sized fridges are a bit large for our space. This one was what we needed, decent space but smaller footprint. Switching the doors to open the opposite way was a little tricky as the adjustable feet bolt through the door bracket.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChrisH, thank you for your feedback! We’re glad to hear that the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator fits well in your home and meets your space requirements. We appreciate your patience with the door adjustment process and will take note of your experience to improve our instructions. If you have any further questions or need assistance, please don’t hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-14-2-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6562450.p?skuId=6562450
- Pros mentioned:Overall performance
Working well so far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is working well. Seems to have no issues.
I would recommend this to a friend Refrigerator is ok, probably better as an extra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are only two of us in the house, although we do some entertaining. We bought this refrigerator after our 30 year old Jenn Air broke. We went with this model because we have a tight area. Honestly, I feel like we could have gone bigger. For the most part we have been able to fit our food in as needed, although standing water bottles is kind of a problem. They tip out of the door, but get knocked over on the bottom shelf. If I lay them down, it takes up room. The main issue is the temperature. If the refrigerator is opened more at dinner, it takes a couple hours to get it cooled back down. It literally gets up to 40 or 42 with just two of us getting our drinks and various items. I really kind of worry about holidays - I don’t think we can fit what we need to, and keep it cold. We have it set at the coldest setting. I think this would be best for one person who cooks a lot, two people who maybe eat out more, or as an extra refrigerator.
I would recommend this to a friend- Pros mentioned:Size
Affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for 2 people. It doesn't take up much space too.
I would recommend this to a friend - Pros mentioned:Size
Great fridge for garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact fridge. Excellent for a garage or second space!
I would recommend this to a friend - Pros mentioned:Capacity
Insignia frig better than I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 30-year-old frig & I really like this Insignia. Delivery & install went smoothly & quickly. I didn't really want the wide door trays but now I think they're a plus because it allows me to store more food than I thought was possible.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Moontan, for sharing your experience! We're so happy to hear that your new Insignia™ refrigerator exceeded your expectations and that the delivery and installation went smoothly. It's great that the wide door trays turned out to be a pleasant surprise—they truly maximize storage! If you ever have any questions or need assistance, we're here to help. Enjoy your new fridge! Ivy | Insignia Support
- Pros mentioned:Capacity, Overall performance
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta product looks good has plenty of room for me
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you are pleased with the product's appearance and spaciousness. Your satisfaction is important to us, and we are happy to have met your expectations. Keith | Insignia Support
- Pros mentioned:Design, Overall performance
Great fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad cools really well nice sleek design I am satisfied
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's wonderful to hear that you're satisfied with the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator! It sounds like it's doing a great job of keeping things cool and looking stylish in your kitchen.
If you have any questions about its features or need any tips on maintenance, feel free to ask. Enjoy your new fridge! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for my office not to big or small just right
I would recommend this to a friend