Customer Ratings & Reviews
- Model:
- NS-24UGLS2
- SKU:
- 6567218
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the screen protection and quality offered by the 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. Many found the installation process to be easy, and the fit to be excellent. However, some customers have reported concerns regarding the protector's durability, with some experiencing cracks soon after application. Additionally, a number of users have noted issues with the fingerprint sensor's functionality after installing the screen protector.
This summary was generated by AI based on customer reviews.
Insigna screen protector
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insigna screen protector is the perfect way to protect your phone. It's invisible and feels just like glass. I use them on all my phones.
I would recommend this to a friend- Cons mentioned:Fingerprint sensor
Not fingerprint reader compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't even reset my fingerprints to match thru this protector as it would not pick up my fingerprint at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, MattM. Some users have reported similar issues with fingerprint recognition when using the Insignia 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. If you haven’t already, you might try re-registering your fingerprints after applying the screen protector, as some users have found this improves recognition. Additionally, ensuring the screen is clean and free of smudges may help. If the issue persists, reaching out to Best Buy support or considering an alternative protector designed for fingerprint compatibility could be beneficial. We appreciate your feedback and hope you find a solution that works for you. Tine | Insignia Support
Still deciding good/passable.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what happened, but the first one didn't last very long. It looks like it may have either had (more likely) or received (I'm not that careless) a nick from something that managed to catch it between the long edge and the frame of my OtterBox Defender. Developed a spider crack from the nicked spot. Watching the 2nd one to see how it goes.
I would recommend this to a friend- Cons mentioned:Durability
Doesn't fit the phone screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of the screen protector isn't bad. But. It's not made to fit the screen. There are gaps on all sides, which collected dust and dirt. First attempt to clean around the screen protector cause it to bubble immediately, now first one is in garbage bin. Didn't last even a month
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Rating Response:
We apologize for the inconvenience and frustration you experienced with our screen protector. Providing high-quality products that fit properly and meet our customers' needs is our priority, and we're sorry to hear that the one you purchased fell short of expectations. Your feedback about the gaps and difficulties with cleaning is valuable to us, and we'll use it to improve the design and quality of our screen protectors in the future. If you'd like assistance with finding a replacement or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience caused and appreciate your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
nice addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it yet, I hope it works well and protect the phone. I got it for a great price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Case! We're glad to hear that you got the Insignia™ 2x Reinforced HD Glass Screen Protector for a great price. We hope it meets your expectations and provides excellent protection for your Samsung Galaxy S24 Ultra. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support
Maybe Too Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection as it is made to do. However, maybe too good. It makes using biometrics fingerprint scanning very hard and tricky even with the sensitivity turned on to full.
I would recommend this to a friend- Pros mentioned:Quality
.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product for my phone. And I recommend it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you like the product for your phone and recommend it. It's wonderful to know that it meets your expectations. Keith | Insignia Support
- Pros mentioned:Quality
Good purchase, good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality. Good thickness and easy application and directions.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that you're pleased with the quality and thickness of the Insignia™ 2x Reinforced HD Glass Screen Protector for your Samsung Galaxy S24 Ultra. It's great to know that the application process was easy and the directions were clear. If you have any other comments or need assistance, feel free to reach out. |Angelica| Insignia Products|
- Cons mentioned:Fingerprint sensor
Not fingerprint compatible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with fingerprint reader. Tried registering fingerprint before and after install, wouldn't read 9 out of 10 tries. Straightforward installation and seems to be OK quality, but fingerprint loss is a no-go for me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MissilePilot,
Thanks for taking the time and effort to leave a review about our Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear (NS-24UGLS2). We apologize that our product did not satisfy your expectations. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Screen protection
Insignia screen protector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good protection for my S24 Ultra and a at a great price. Owned for approximately 3 months now.
I would recommend this to a friend - Pros mentioned:Quality
Very good choice.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. The price is really good. The best choice.
I would recommend this to a friend Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife and I have same phone. Put these in. We also have cases. Her protector broke first day after dropping between car seat. Mine broke third day in my pocket.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Vincent, thank you for sharing your review with us, we’re sorry to hear that your Insignia – 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2‑pack) cracked so quickly on both devices, even with cases on, we understand how frustrating it must be to have one break on the first day and the other just a few days later. Feedback like this helps us improve our future products. Our support team can take a closer look at what happened and help you with next steps at 1‑877‑467‑4289 or by email at Insignia@bestbuy.com. Thank you again for taking time to leave a review. Darshan | Insignia
- Cons mentioned:Durability
Wouldn't Buy Again!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't stick to phone (Samsung). Initially peeled off. Finally broke. I decided phone was better without it.
No, I would not recommend this to a friend Phone protector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and quality protects phone from damaging
I would recommend this to a friend- Cons mentioned:Durability
Keep looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed with the screen protector. It started cracking almost immediately after installation. I ordered a different one and by the time it got to me two days later this screen protector was so cracked and damaged I almost couldn't see to work my phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Steve! I want to express my apologies for the unfortunate situation with your Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra arriving with broken edges. Your satisfaction is important to us, and we are here to help resolve this issue for you. Please reach out to our customer service team at 877-467-4289 so we can assist you in claiming your 1-year warranty. We appreciate your understanding and are dedicated to making things right for you.
JC | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Pros mentioned:Quality
Screen protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product out there always loved all of besy buy options.
I would recommend this to a friend - Pros mentioned:Quality
Screen protector
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen protector was good quality the only thing is that I couldn't use it with some phone cases
I would recommend this to a friend review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.strong tempered glass and scratch resistant, held good against cat paws
I would recommend this to a friend- Pros mentioned:Screen protection
Protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects the screen of my phone, one thing I dont have to worry specially that I work on the auto body industry.
I would recommend this to a friend Samsung s24
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product 100 % recommend, easy to install....
I would recommend this to a friend