Customer Ratings & Reviews
- Model:
- NS-24UGLS2
- |
- SKU:
- 6567218
Customer reviews
Rating 3.8 out of 5 stars with 481 reviews
(481 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the screen protection and quality offered by the 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. Many found the installation process to be easy, and the fit to be excellent. However, some customers have reported concerns regarding the protector's durability, with some experiencing cracks soon after application. Additionally, a number of users have noted issues with the fingerprint sensor's functionality after installing the screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen protection
Rated 5 out of 5 stars
It fits the phone and protects it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a screen protector and it protects the screen of the phone.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DanielG,
Thank you for your straightforward review! We're glad to hear that the Insignia™ 2x Reinforced HD Glass Screen Protector is effectively protecting your Samsung Galaxy S24 Ultra. If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Cons mentioned:Durability
Rated 2 out of 5 stars
Doesn't fit the phone screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of the screen protector isn't bad. But. It's not made to fit the screen. There are gaps on all sides, which collected dust and dirt. First attempt to clean around the screen protector cause it to bubble immediately, now first one is in garbage bin. Didn't last even a month
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Rating Response:
We apologize for the inconvenience and frustration you experienced with our screen protector. Providing high-quality products that fit properly and meet our customers' needs is our priority, and we're sorry to hear that the one you purchased fell short of expectations. Your feedback about the gaps and difficulties with cleaning is valuable to us, and we'll use it to improve the design and quality of our screen protectors in the future. If you'd like assistance with finding a replacement or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience caused and appreciate your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Rated 4 out of 5 stars
Maybe Too Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection as it is made to do. However, maybe too good. It makes using biometrics fingerprint scanning very hard and tricky even with the sensitivity turned on to full.
I would recommend this to a friendRated 4 out of 5 stars
nice addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it yet, I hope it works well and protect the phone. I got it for a great price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Case! We're glad to hear that you got the Insignia™ 2x Reinforced HD Glass Screen Protector for a great price. We hope it meets your expectations and provides excellent protection for your Samsung Galaxy S24 Ultra. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support
- Cons mentioned:Fingerprint sensor
Rated 2 out of 5 stars
Not fingerprint compatible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with fingerprint reader. Tried registering fingerprint before and after install, wouldn't read 9 out of 10 tries. Straightforward installation and seems to be OK quality, but fingerprint loss is a no-go for me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MissilePilot,
Thanks for taking the time and effort to leave a review about our Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear (NS-24UGLS2). We apologize that our product did not satisfy your expectations. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Cons mentioned:Fingerprint sensor
Rated 2 out of 5 stars
Not fingerprint reader compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't even reset my fingerprints to match thru this protector as it would not pick up my fingerprint at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, MattM. Some users have reported similar issues with fingerprint recognition when using the Insignia 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. If you haven’t already, you might try re-registering your fingerprints after applying the screen protector, as some users have found this improves recognition. Additionally, ensuring the screen is clean and free of smudges may help. If the issue persists, reaching out to Best Buy support or considering an alternative protector designed for fingerprint compatibility could be beneficial. We appreciate your feedback and hope you find a solution that works for you. Tine | Insignia Support
Rated 5 out of 5 stars
cool phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far very good no problems yet it is for my son
I would recommend this to a friend- Pros mentioned:Quality
Rated 5 out of 5 stars
Good purchase, good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality. Good thickness and easy application and directions.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that you're pleased with the quality and thickness of the Insignia™ 2x Reinforced HD Glass Screen Protector for your Samsung Galaxy S24 Ultra. It's great to know that the application process was easy and the directions were clear. If you have any other comments or need assistance, feel free to reach out. |Angelica| Insignia Products|
- Pros mentioned:Quality
Rated 5 out of 5 stars
.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product for my phone. And I recommend it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you like the product for your phone and recommend it. It's wonderful to know that it meets your expectations. Keith | Insignia Support
- Pros mentioned:Screen protection
Rated 5 out of 5 stars
Insignia screen protector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good protection for my S24 Ultra and a at a great price. Owned for approximately 3 months now.
I would recommend this to a friend - Cons mentioned:Durability
Rated 2 out of 5 stars
Keep looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed with the screen protector. It started cracking almost immediately after installation. I ordered a different one and by the time it got to me two days later this screen protector was so cracked and damaged I almost couldn't see to work my phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Steve! I want to express my apologies for the unfortunate situation with your Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra arriving with broken edges. Your satisfaction is important to us, and we are here to help resolve this issue for you. Please reach out to our customer service team at 877-467-4289 so we can assist you in claiming your 1-year warranty. We appreciate your understanding and are dedicated to making things right for you.
JC | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Pros mentioned:Quality
Rated 5 out of 5 stars
Very good choice.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. The price is really good. The best choice.
I would recommend this to a friend - Pros mentioned:Screen protection
Rated 5 out of 5 stars
Protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects the screen of my phone, one thing I dont have to worry specially that I work on the auto body industry.
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Screen protector
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen protector was good quality the only thing is that I couldn't use it with some phone cases
I would recommend this to a friend Rated 5 out of 5 stars
Insigna screen protector
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insigna screen protector is the perfect way to protect your phone. It's invisible and feels just like glass. I use them on all my phones.
I would recommend this to a friendRated 5 out of 5 stars
Screen protection application
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am impress with this prodcts, once you install it on the screen . The swipe , scroll and glide are so smooth it feel like youre touching the screen without protection protection .. i find it a bit hard applying it on i with the tray it come with so i remove it, make sure your screen are dust free and clear . Have your phone screen on so you can see the outline when applying on top on the screen which i find it helpful.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Madaym28! Thank you for your valuable feedback on the Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear. We’re delighted to hear that you’re impressed with the product and find the touch experience smooth.
We appreciate your suggestion about the installation process and will take it into consideration for future improvements. Your tip about keeping the phone screen on for better visibility during application is indeed helpful and we’re sure it will assist other customers as well.
Thank you once again for your feedback. Enjoy your enhanced smartphone experience! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Pros mentioned:Screen protection
Rated 5 out of 5 stars
A must have for your S24 Ultra! #
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This glass is protecting my phone and it's non glare than other protective glass brands!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra! We’re happy to hear that it’s protecting your phone and that you appreciate its non-glare feature compared to other brands. If you have any questions or need further assistance, feel free to reach out. Enjoy the added protection! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Pros mentioned:Quality
Rated 5 out of 5 stars
Screen protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product out there always loved all of besy buy options.
I would recommend this to a friend Rated 5 out of 5 stars
BUEN PRODUCTO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this product is excellent and I would recommend it to many people.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
does whaqt it does
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy installation, good to buy during cyber monday
I would recommend this to a friend














