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Customer reviews

Rating 3.8 out of 5 stars with 474 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are satisfied with the screen protection and quality offered by the 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. Many found the installation process to be easy, and the fit to be excellent. However, some customers have reported concerns regarding the protector's durability, with some experiencing cracks soon after application. Additionally, a number of users have noted issues with the fingerprint sensor's functionality after installing the screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 474 reviews
  • Rated 3 out of 5 stars

    difficult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was kind of hard to put on so have them do it in store

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fingerprint sensor

    Rated 2 out of 5 stars

    Avoid - If your going to use fingerprint 2 unlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everyone else is saying the finger printer reader will not scan with this protector.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mars770,
      Thank you for taking the time to leave a review of our Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Protector

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality day to find and was professionally put on

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint sensor

    Rated 2 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on but fingerprint sensor didn't work half the time

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fingerprint sensor
    Best Buy Employee

    Rated 1 out of 5 stars

    Fingerprint Sensor won't read

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the instructions it says to make sure and put the protector on before programing your fingerprint. I followed those instructions and couldn't even finish programing the print because the sensor could not read it. I tried multiple times and it failed every time. If you want to use the fingerprint reader don't buy this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JosephS,

      Thank you for writing a review about our Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Wrong one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased the wrong screen protector. I needed the s24+ so this got returned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Double packaged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protector is interfering with fingerprint unlock. A bit fusterating. If you dont use that than great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a clear case to show off the color of my new phone. This case is sturdy and shows off my new phone perfectly, you can bearly tell a case is on the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chipped 2 days into owning it. I had to return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for bringing this to our attention. We're sorry to hear that the item chipped just two days into use and that you had to return it. We understand how frustrating that can be and appreciate you taking the time to share your experience. Your feedback helps us improve the quality of our products and service.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Broke easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product broke easily when it dropped from a low level.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear that your product broke so easily from such a minor drop. Ensuring the durability and resilience of our products is important to us, and we apologize for any inconvenience this has caused you. Your feedback is valuable, and we'll use it to improve the design and build quality of our products to prevent similar incidents in the future. If you need assistance with a replacement or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize for any inconvenience this has caused and appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Spectacular phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone since the Note 7 before it started exploding. Love yhe phone cant think of a single possible complaint. But then again, I love anything that isn't an iPhone 13.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No bubbles :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is a great product! Much better than the other brand that costs twice as much. Very easy to install and no bubbles afterwards. Highly reccomend!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your time or money on this product. The worst screen protector I've had. It makes it difficult for the screen to sense your touch even with "sensitivity " turned up to maximum and after a few days, it was showing hairline cracks even though I hadn't done anything to warrant any damage.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello TobinF,
      Thank you for taking the time to leave a review of our Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. We apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome screen protector

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen protector for the people saying the fingerprint doesn't work redo fingerprint after installation and it will work without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and Hassle free service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service by best buy. I enjoyed the service being offered by best buy which is hassle free. The item is ready for pickup with in 30 mins of my order placement.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Screen protector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bright and clear, but this screen protector seem looks doesn't support touch ID. I had tried several time but fails. It's easy to crack. No recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to provide your feedback on the Insignia™ 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. We appreciate your input, as it helps us improve our products.

      We're glad to hear that you find the screen protector bright and clear. However, we sincerely apologize for the issues you've experienced with touch sensitivity and durability. Our goal is to ensure that our products not only provide excellent visibility but also maintain functionality and protection.

      Regarding the touch ID functionality, we recommend ensuring that the screen protector is installed correctly and that there are no air bubbles or debris between the protector and the device screen. If you continue to have issues, please reach out to our customer support team for further assistance.

      As for the cracking concern, we are always looking to enhance the durability of our products. Your feedback is invaluable, and we will take it into consideration for future improvements.

      Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good screen protector

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, and easy to install. No bubbles, doesn't impact the picture

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the product does the job well and is easy to install. It's great to know that it doesn't create bubbles and doesn't impact the picture quality. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    No very strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks really easy, easy to install but very weak.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for providing your feedback on the Insignia™ 2x Reinforced HD Glass Screen Protector. We apologize for any inconvenience and concerns you may have had with the durability of the product. We appreciate your input and will pass this information along to our product development team for further review and improvement. If you would like assistance with a replacement or refund, please don't hesitate to reach out to our customer service team. Thank you for bringing this to our attention. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Functions good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen covers for a good price! I feel like my phone is safe.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you find the screen covers to be of great quality and reasonably priced. It's wonderful to know that they make you feel your phone is safe. We appreciate your support and are committed to providing products that meet your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Protect glass screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can put it on yourself easy. Does as good as expensive one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on our Insignia™ 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. We're thrilled to hear that you found the installation process easy and that our product meets your expectations in terms of quality and protection.

      At Insignia™, we strive to provide reliable and affordable solutions for our customers, and it’s great to know that our screen protector is performing on par with more expensive options. Your satisfaction is our top priority, and your feedback motivates us to continue delivering high-quality products.

      If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your device and the peace of mind that comes with our screen protector! BBY-ExBrand_Insignia