Customer Ratings & Reviews
- Model:
- NS-24UGLS2
- SKU:
- 6567218
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) for its screen protection, overall quality, and ease of installation. Many customers find that the screen protector fits their S24 Ultra well. However, some customers have reported issues with the fingerprint sensor's functionality and the screen protector's durability.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and good customer service awesome thanks
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive...doesn't show much finger print...........
I would recommend this to a friend- Cons mentioned:Durability
Not great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not fully cover the screen and has already cracked within a week.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. We're glad you chose our product, and we appreciate you sharing your experience with us. Your insights are valuable and will help us enhance the quality and performance of our products in the future. Thank you for reaching out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Cons mentioned:Durability
Weak protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen protector isnt strong. Cracked without dropping phone or dropping anything on it.
No, I would not recommend this to a friend - Cons mentioned:Fingerprint sensor
Horrible. Don't bother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars in fact. Wasted money as I couldn't even use my s24 ultra finger print sensor
No, I would not recommend this to a friend - Cons mentioned:Fingerprint sensor
Does not work with Fingerprint scannner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Fingerprint scannner even after re registering Fingerprint.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the trouble you've experienced with the fingerprint scanner on your device. It's frustrating when a feature that's supposed to enhance convenience doesn't work as expected, even after re-registering your fingerprint. We understand how important this functionality is, and we apologize for any inconvenience it has caused you. Your feedback is invaluable to us as we continually strive to improve our products and services. Please reach out to our customer support team for further assistance, and we'll do our best to resolve this issue for you. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Cons mentioned:Durability
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They break looking at it. Both of them didn't last a week. Buy protection off amazon
No, I would not recommend this to a friend - Cons mentioned:Durability
Insignia
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't let me use my print and it breaks easily, I definitely don't recommend it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ElmerA,
Thanks for taking the time and effort to leave a review about our Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear (NS-24UGLS2). We apologize that our product did not satisfy your expectations. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Cons mentioned:Fingerprint sensor
Not fingerprint compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit okay. Fingerprint sensors do not work correctly with this protection.
No, I would not recommend this to a friend - Cons mentioned:Durability
Bad design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked after a coue of days, i didnt even drop the phone.
No, I would not recommend this to a friend - Cons mentioned:Fingerprint sensor
Fingerprint scanner not working. Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprint scanner does not work with this screen protector
No, I would not recommend this to a friend Review your product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the corners appeared to be lifting however the rest of it stay on for the most part.
No, I would not recommend this to a friendMr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy to review over all. I love BestBuy before means before covid . I was visit different locations. all off them are worst customer service . specially the location in Richmond VA. chesterfield . poor customer service I specified his name Alex . in my understanding he is not qualified for serve a customer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the negative experience you had at our Richmond VA, Chesterfield location. Providing exceptional customer service is a top priority for us, and it's disappointing to learn that your recent interactions did not meet our standards. We take your feedback seriously and will address it with the appropriate team members to ensure that we continue to improve our service quality. If there's anything specific you'd like to share or if there's anything we can do to assist you further, please don't hesitate to reach out to us. We value your patronage and hope to have the opportunity to regain your trust in the future. Thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These screen protectors are awful. The 1st one cracked while i was putting it on. The second one was cracked within 2 days. Do not waste your money on these!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. We're sorry to hear about the issues you encountered with the screen protectors cracking. We understand how frustrating this can be and apologize for any inconvenience caused.
Please reach out to our customer support team so we can assist you with a solution, whether it's a replacement or a refund. Your satisfaction is important to us, and we want to ensure you have a product that meets your expectations.
We appreciate your feedback as it helps us improve our products for future customers. Thank you for bringing this to our attention, and we hope to resolve this for you soon. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Run!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible screen protecter. It came with 2 and I went through both in 3 weeks. It cracked far too easily. Just keeping my phone in my back pocket and sitting down broke the first one. I definitely wouldn't buy it again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us! We value your insights and are glad to hear that you took the time to try our product. It's always helpful to know your experiences, as this information aids us in improving future offerings. We hope you find the perfect screen protection solution that meets your needs, and we appreciate your support! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Hinders finger print
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen protector makes using finger print recognition much jarder.
No, I would not recommend this to a frienddefective product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. This is absolutely a defective product. The screen has already cracked after 1 month. I thought I broke the screen on my phone. I'm wondering how these made it past quality assurance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding the Insignia™ 2x Reinforced HD Glass Screen Protector for your Samsung Galaxy S24 Ultra. We truly value your input and understand your concerns about the product’s performance. Quality is very important to us, and your experience will help us enhance our offerings in the future. We appreciate your support and hope you continue to explore our range of products! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Dont buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have cracks ALL OVER my new phone!! Never had this problem with a plastic film from a sweden company!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. We are sorry to hear about the issues you've experienced with your new phone.
Please note that most of our products come with a one-year manufacturer warranty. We recommend giving us a call at 1-877-467-4289 so that we can provide the best possible solutions and assist you further.
Your satisfaction is important to us, and we appreciate your patience and understanding.
Best regards,
Rolf | Insignia Support | https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Poor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fingerprint recognition is non.Existent it's very stressful
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. I'm sorry to hear that you're experiencing issues with fingerprint recognition. We understand how stressful this can be and appreciate you bringing it to our attention.
Your comments are valuable to us, and we'll use them to improve our products. I recommend reaching out to our customer support team for assistance with troubleshooting or exploring warranty options to address this issue.
If you have any further questions or need additional help, please don't hesitate to contact us. We're here to support you.
Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad quality, my daughter dropped it in the car seat and literally I had to change it out. It's not strong at all. Will not recommend this to parent that has Children.
No, I would not recommend this to a friend