Customer Ratings & Reviews
- Model:
- NS-24UGLS2
- |
- SKU:
- 6567218
Customer reviews
Rating 3.8 out of 5 stars with 450 reviews
(450 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) for its screen protection, overall quality, and ease of installation. Many customers find that the screen protector fits their S24 Ultra well. However, some customers have reported issues with the fingerprint sensor's functionality and the screen protector's durability.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don't compatible with finger scan.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I can say. I wouldn't say I like it, it was easy to put on but didn't work the finger scan, so I had to remove it from my 2 phones.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack)! While it was easy to apply, I understand that the fingerprint scan issue was a concern. Your experience matters, and I appreciate your honesty. If you need any further assistance or have other questions, feel free to reach out.
-Paul | Insignia Support
https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Rated 1 out of 5 stars
AVOID this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was holding my phone and dropped a USB stick on it, and it cracked this product. Do not depend on it because you will be let down
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I’m sorry to hear about your negative experience with the Insignia™ 2x Reinforced HD Glass Screen Protector for your Samsung Galaxy S24 Ultra. It's frustrating when a product doesn't offer the protection it promises, especially after an accidental drop. Your feedback is important, and it helps potential buyers make informed decisions. We appreciate you sharing your experience, and hopefully, it can guide others in finding a product that better meets their needs. If there's anything else you'd like to share or if you have further questions, feel free to let us know! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Rated 1 out of 5 stars
Cracked in an instant!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldnt waste your money I placed it on my phone laid my phone on my dresser, when I came back it was cracked. Nothing had hit it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SusanW, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Rated 1 out of 5 stars
Insignia™ - 2x Reinforced HD Glass Screen Protecto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sure that it provides great protection, however, I could not get the thumb recognition to work after installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen chipped and the crack spread...had to order a screen protector after having it on for 3 days
No, I would not recommend this to a friendRated 1 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality It’s been the extra money and get a better screen protector if you haven’t
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LewisE! I'm sorry to hear that the Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) didn't meet your expectations. We understand how important it is to have reliable products, and we appreciate your feedback. We'd like to learn more about your experience so we can improve our offerings. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Rated 1 out of 5 stars
Not very good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adhesive allowed the glass to slide and eventually snapped by snagging my shirt placing it in my pocket
No, I would not recommend this to a friendRated 1 out of 5 stars
Camara, S pen problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No too good, manufacturing problems. I couldn't even exchange it for another one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. We're sorry to hear that you encountered manufacturing issues and were unable to exchange it. Your experience is important to us, and it helps in identifying areas for improvement. We encourage you to reach out to customer support for assistance with your concerns. Your satisfaction is important, and we hope you find a screen protector that meets your expectations in the future! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Rated 1 out of 5 stars
Not the best product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made this purchase and had geel squad install it....the case cracked n 2 places 1 week later.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for curved phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt stick to the curved edges other wise id give it 4 stars
I would recommend this to a friendRated 1 out of 5 stars
Not sized well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are slightly smaller than the phone glass and break easliy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience and disappointment you've experienced with the size and durability of the product. It's important to us that our products meet your expectations, and we regret falling short in this instance. We appreciate your feedback and will take it into consideration as we strive to improve our offerings. If you haven't already, please reach out to our customer support team for assistance with a replacement or refund. We're committed to ensuring your satisfaction and addressing any concerns you may have. Thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Rated 1 out of 5 stars
Finger print sensor never worked
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this glass the finger sensor never worked, I tryed many times and nothing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joemetal6,
Thank you for taking time to write a review our Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Cracks all over been 3 weeks, looks liie my screen cracked.
No, I would not recommend this to a friendRated 1 out of 5 stars
Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both glasses cracked easliy afrer a week of use. Easy to put on.
No, I would not recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Samsung Screen Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy to put on, the guide it came with help alot
I would recommend this to a friend - Pros mentioned:Installation, Screen protectionCons mentioned:Fingerprint sensor
Rated 1 out of 5 stars
Fingerprint Sensor doesn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the fingerprint sensor unusable, so I had to return it. But good screen protector for the price. Installation was easy, I had no issues.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SamH,
Thank you for writing a review about our 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear. We know how frustrating it is that the fingerprint sensor is unusable. We apologize for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Fingerprint sensor
Rated 1 out of 5 stars
NO CAMERA CUTOUT, WILL AFFECT YOUR SELFIE PHOTOS!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two screens for $20 bucks (essentially $10 each) is kind of a good deal that seems too good to be true. After three weeks with this screen protector applied to my phone, I realized it was indeed too good to be true. The biggest red flag with this screen protector is that it'll mess up your front camera selfie photos if taken with flash at night. The flash causes a light halo border to appear on the selfies. This is entirely due to the screen protector not having a front camera cutout. Even in instances where you take a photo where there's a light source, it will produce a nasty glare because of it. I've tested out several screen protectors and for some reason, this one is the worst when it comes to the fingerprint scanner. Yes, I know you're supposed to register the fingerprints after applying the screen protector, and yet even after registering, it still has a hard time. The glass is incredibly bulky around the edges. It felt awkward gliding my fingers over the screen because of it. Plus, you're missing out on the anti-reflective properties the phone's screen has, which by the way after witnessing, I won't be going back to screen protectors in general. Save yourself the $20 bucks and invest it in a Whitestone Dome screen protector instead or something better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
- Cons mentioned:Fingerprint sensor
Rated 3 out of 5 stars
Decent protector fingerprint scanner trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Applied easily fits the phone well a first try apply success unfortunately the fingerprint scanner is mostly a miss hardly ever a hit
No, I would not recommend this to a friend - Pros mentioned:Screen protection
Rated 5 out of 5 stars
Awesome alternative for a screen protector
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Clear crystal finish. Fits easily. Comes with a little cleaning cloth, anti dust cloth and squeegee card to ensure there are no bubbles.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Easy Install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are super essy to install, they come with a guide tray making it a breeze. Works well so far!
I would recommend this to a friend














