Customer Ratings & Reviews
- Model:
- NS-24UGLS2
- SKU:
- 6567218
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the screen protection and quality offered by the 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. Many found the installation process to be easy, and the fit to be excellent. However, some customers have reported concerns regarding the protector's durability, with some experiencing cracks soon after application. Additionally, a number of users have noted issues with the fingerprint sensor's functionality after installing the screen protector.
This summary was generated by AI based on customer reviews.
Phine protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid purchase couldnt be happier and quick checkout
I would recommend this to a friendGood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and good customer service awesome thanks
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive...doesn't show much finger print...........
I would recommend this to a friend- Cons mentioned:Durability
Not good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I followed the instructions is easy,almost done and is scratched at the right corner.Not good quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EmmaQ! We appreciate your feedback on our product. We apologize for any issues you have encountered with the quality of your purchase. We strive to provide our customers with products that meet high standards, and we value your input as we continue to improve our processes. Please contact our customer service team for further assistance. Thank you for bringing this matter to our attention.
JC | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Cons mentioned:Durability
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, broke/cracked within 2 days. Would not recommend buying these.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with our product. Quality and durability are important to us, and we regret that the item did not meet your expectations. Your feedback is valuable and will be used to improve our products and services. If there's anything specific we can assist you with or if you have further feedback, please feel free to reach out. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Cons mentioned:Durability
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like these at all. Cracked the very first day. Not worth it at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, Jeremy. We apologize for the inconvenience you have experienced with the Insignia™ screen protectors. Customer satisfaction is our top priority, and we appreciate you bringing this to our attention. We will be sure to forward your comments to our product team for further review. If you have any other concerns or would like to discuss this further, please feel free to reach out to us. Thank you for choosing BestBuy. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Durability
Not great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not fully cover the screen and has already cracked within a week.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. We're glad you chose our product, and we appreciate you sharing your experience with us. Your insights are valuable and will help us enhance the quality and performance of our products in the future. Thank you for reaching out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Cons mentioned:Durability
Weak protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen protector isnt strong. Cracked without dropping phone or dropping anything on it.
No, I would not recommend this to a friend - Cons mentioned:Fingerprint sensor
Horrible. Don't bother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars in fact. Wasted money as I couldn't even use my s24 ultra finger print sensor
No, I would not recommend this to a friend - Cons mentioned:Fingerprint sensor
Does not work with Fingerprint scannner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Fingerprint scannner even after re registering Fingerprint.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the trouble you've experienced with the fingerprint scanner on your device. It's frustrating when a feature that's supposed to enhance convenience doesn't work as expected, even after re-registering your fingerprint. We understand how important this functionality is, and we apologize for any inconvenience it has caused you. Your feedback is invaluable to us as we continually strive to improve our products and services. Please reach out to our customer support team for further assistance, and we'll do our best to resolve this issue for you. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Cons mentioned:Durability
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They break looking at it. Both of them didn't last a week. Buy protection off amazon
No, I would not recommend this to a friend - Cons mentioned:Durability
Insignia
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't let me use my print and it breaks easily, I definitely don't recommend it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ElmerA,
Thanks for taking the time and effort to leave a review about our Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear (NS-24UGLS2). We apologize that our product did not satisfy your expectations. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Cons mentioned:Fingerprint sensor
Not fingerprint compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit okay. Fingerprint sensors do not work correctly with this protection.
No, I would not recommend this to a friend - Cons mentioned:Fingerprint sensor
Fingerprint scanner not working. Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprint scanner does not work with this screen protector
No, I would not recommend this to a friend - Cons mentioned:Durability
Bad design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked after a coue of days, i didnt even drop the phone.
No, I would not recommend this to a friend Review your product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the corners appeared to be lifting however the rest of it stay on for the most part.
No, I would not recommend this to a friendMr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy to review over all. I love BestBuy before means before covid . I was visit different locations. all off them are worst customer service . specially the location in Richmond VA. chesterfield . poor customer service I specified his name Alex . in my understanding he is not qualified for serve a customer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the negative experience you had at our Richmond VA, Chesterfield location. Providing exceptional customer service is a top priority for us, and it's disappointing to learn that your recent interactions did not meet our standards. We take your feedback seriously and will address it with the appropriate team members to ensure that we continue to improve our service quality. If there's anything specific you'd like to share or if there's anything we can do to assist you further, please don't hesitate to reach out to us. We value your patronage and hope to have the opportunity to regain your trust in the future. Thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Hinders finger print
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen protector makes using finger print recognition much jarder.
No, I would not recommend this to a friendRun!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible screen protecter. It came with 2 and I went through both in 3 weeks. It cracked far too easily. Just keeping my phone in my back pocket and sitting down broke the first one. I definitely wouldn't buy it again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us! We value your insights and are glad to hear that you took the time to try our product. It's always helpful to know your experiences, as this information aids us in improving future offerings. We hope you find the perfect screen protection solution that meets your needs, and we appreciate your support! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These screen protectors are awful. The 1st one cracked while i was putting it on. The second one was cracked within 2 days. Do not waste your money on these!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. We're sorry to hear about the issues you encountered with the screen protectors cracking. We understand how frustrating this can be and apologize for any inconvenience caused.
Please reach out to our customer support team so we can assist you with a solution, whether it's a replacement or a refund. Your satisfaction is important to us, and we want to ensure you have a product that meets your expectations.
We appreciate your feedback as it helps us improve our products for future customers. Thank you for bringing this to our attention, and we hope to resolve this for you soon. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218