Customer Ratings & Reviews
- Model:
- NS-24UGLS2
- SKU:
- 6567218
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the screen protection and quality offered by the 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. Many found the installation process to be easy, and the fit to be excellent. However, some customers have reported concerns regarding the protector's durability, with some experiencing cracks soon after application. Additionally, a number of users have noted issues with the fingerprint sensor's functionality after installing the screen protector.
This summary was generated by AI based on customer reviews.
Review your product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the corners appeared to be lifting however the rest of it stay on for the most part.
No, I would not recommend this to a friendMr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy to review over all. I love BestBuy before means before covid . I was visit different locations. all off them are worst customer service . specially the location in Richmond VA. chesterfield . poor customer service I specified his name Alex . in my understanding he is not qualified for serve a customer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the negative experience you had at our Richmond VA, Chesterfield location. Providing exceptional customer service is a top priority for us, and it's disappointing to learn that your recent interactions did not meet our standards. We take your feedback seriously and will address it with the appropriate team members to ensure that we continue to improve our service quality. If there's anything specific you'd like to share or if there's anything we can do to assist you further, please don't hesitate to reach out to us. We value your patronage and hope to have the opportunity to regain your trust in the future. Thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Hinders finger print
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen protector makes using finger print recognition much jarder.
No, I would not recommend this to a friendRun!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible screen protecter. It came with 2 and I went through both in 3 weeks. It cracked far too easily. Just keeping my phone in my back pocket and sitting down broke the first one. I definitely wouldn't buy it again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us! We value your insights and are glad to hear that you took the time to try our product. It's always helpful to know your experiences, as this information aids us in improving future offerings. We hope you find the perfect screen protection solution that meets your needs, and we appreciate your support! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
defective product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. This is absolutely a defective product. The screen has already cracked after 1 month. I thought I broke the screen on my phone. I'm wondering how these made it past quality assurance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding the Insignia™ 2x Reinforced HD Glass Screen Protector for your Samsung Galaxy S24 Ultra. We truly value your input and understand your concerns about the product’s performance. Quality is very important to us, and your experience will help us enhance our offerings in the future. We appreciate your support and hope you continue to explore our range of products! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These screen protectors are awful. The 1st one cracked while i was putting it on. The second one was cracked within 2 days. Do not waste your money on these!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. We're sorry to hear about the issues you encountered with the screen protectors cracking. We understand how frustrating this can be and apologize for any inconvenience caused.
Please reach out to our customer support team so we can assist you with a solution, whether it's a replacement or a refund. Your satisfaction is important to us, and we want to ensure you have a product that meets your expectations.
We appreciate your feedback as it helps us improve our products for future customers. Thank you for bringing this to our attention, and we hope to resolve this for you soon. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Dont buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have cracks ALL OVER my new phone!! Never had this problem with a plastic film from a sweden company!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. We are sorry to hear about the issues you've experienced with your new phone.
Please note that most of our products come with a one-year manufacturer warranty. We recommend giving us a call at 1-877-467-4289 so that we can provide the best possible solutions and assist you further.
Your satisfaction is important to us, and we appreciate your patience and understanding.
Best regards,
Rolf | Insignia Support | https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad quality, my daughter dropped it in the car seat and literally I had to change it out. It's not strong at all. Will not recommend this to parent that has Children.
No, I would not recommend this to a friendDon't compatible with finger scan.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I can say. I wouldn't say I like it, it was easy to put on but didn't work the finger scan, so I had to remove it from my 2 phones.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack)! While it was easy to apply, I understand that the fingerprint scan issue was a concern. Your experience matters, and I appreciate your honesty. If you need any further assistance or have other questions, feel free to reach out.
-Paul | Insignia Support
https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Poor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fingerprint recognition is non.Existent it's very stressful
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. I'm sorry to hear that you're experiencing issues with fingerprint recognition. We understand how stressful this can be and appreciate you bringing it to our attention.
Your comments are valuable to us, and we'll use them to improve our products. I recommend reaching out to our customer support team for assistance with troubleshooting or exploring warranty options to address this issue.
If you have any further questions or need additional help, please don't hesitate to contact us. We're here to support you.
AVOID this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was holding my phone and dropped a USB stick on it, and it cracked this product. Do not depend on it because you will be let down
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I’m sorry to hear about your negative experience with the Insignia™ 2x Reinforced HD Glass Screen Protector for your Samsung Galaxy S24 Ultra. It's frustrating when a product doesn't offer the protection it promises, especially after an accidental drop. Your feedback is important, and it helps potential buyers make informed decisions. We appreciate you sharing your experience, and hopefully, it can guide others in finding a product that better meets their needs. If there's anything else you'd like to share or if you have further questions, feel free to let us know! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Cracked in an instant!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldnt waste your money I placed it on my phone laid my phone on my dresser, when I came back it was cracked. Nothing had hit it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SusanW, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Insignia™ - 2x Reinforced HD Glass Screen Protecto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sure that it provides great protection, however, I could not get the thumb recognition to work after installation.
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen chipped and the crack spread...had to order a screen protector after having it on for 3 days
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality It’s been the extra money and get a better screen protector if you haven’t
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LewisE! I'm sorry to hear that the Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) didn't meet your expectations. We understand how important it is to have reliable products, and we appreciate your feedback. We'd like to learn more about your experience so we can improve our offerings. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Not very good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adhesive allowed the glass to slide and eventually snapped by snagging my shirt placing it in my pocket
No, I would not recommend this to a friendCamara, S pen problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No too good, manufacturing problems. I couldn't even exchange it for another one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. We're sorry to hear that you encountered manufacturing issues and were unable to exchange it. Your experience is important to us, and it helps in identifying areas for improvement. We encourage you to reach out to customer support for assistance with your concerns. Your satisfaction is important, and we hope you find a screen protector that meets your expectations in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Not the best product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made this purchase and had geel squad install it....the case cracked n 2 places 1 week later.
No, I would not recommend this to a friendNot for curved phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt stick to the curved edges other wise id give it 4 stars
I would recommend this to a friendFinger print sensor never worked
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this glass the finger sensor never worked, I tryed many times and nothing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joemetal6,
Thank you for taking time to write a review our Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia