Customer Ratings & Reviews
- Model:
- NS-24UGLS2
- |
- SKU:
- 6567218
Customer reviews
Rating 3.8 out of 5 stars with 474 reviews
(474 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the screen protection and quality offered by the 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra. Many found the installation process to be easy, and the fit to be excellent. However, some customers have reported concerns regarding the protector's durability, with some experiencing cracks soon after application. Additionally, a number of users have noted issues with the fingerprint sensor's functionality after installing the screen protector.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fingerprint sensor
Rated 1 out of 5 stars
NO CAMERA CUTOUT, WILL AFFECT YOUR SELFIE PHOTOS!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two screens for $20 bucks (essentially $10 each) is kind of a good deal that seems too good to be true. After three weeks with this screen protector applied to my phone, I realized it was indeed too good to be true. The biggest red flag with this screen protector is that it'll mess up your front camera selfie photos if taken with flash at night. The flash causes a light halo border to appear on the selfies. This is entirely due to the screen protector not having a front camera cutout. Even in instances where you take a photo where there's a light source, it will produce a nasty glare because of it. I've tested out several screen protectors and for some reason, this one is the worst when it comes to the fingerprint scanner. Yes, I know you're supposed to register the fingerprints after applying the screen protector, and yet even after registering, it still has a hard time. The glass is incredibly bulky around the edges. It felt awkward gliding my fingers over the screen because of it. Plus, you're missing out on the anti-reflective properties the phone's screen has, which by the way after witnessing, I won't be going back to screen protectors in general. Save yourself the $20 bucks and invest it in a Whitestone Dome screen protector instead or something better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
- Cons mentioned:Fingerprint sensor
Rated 3 out of 5 stars
Decent protector fingerprint scanner trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Applied easily fits the phone well a first try apply success unfortunately the fingerprint scanner is mostly a miss hardly ever a hit
No, I would not recommend this to a friend - Pros mentioned:Screen protection
Rated 5 out of 5 stars
Awesome alternative for a screen protector
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Clear crystal finish. Fits easily. Comes with a little cleaning cloth, anti dust cloth and squeegee card to ensure there are no bubbles.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Easy Install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are super essy to install, they come with a guide tray making it a breeze. Works well so far!
I would recommend this to a friend - Cons mentioned:Fingerprint sensor
Rated 1 out of 5 stars
Utter Rubbish
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Utter rubbish. Save your money. First screen cracked right out of the box. Got tge second one on, impossible to remove all bubbles. And fingerprint sensor didn't work. Insult to injury? No refund. Last time I will ever shop at Best Buy. And I've been a customer for more than 2 decades. Spent thousands on PCs, TVs, etc. No more. MBA-driven greed ruins companies.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia 2x Reinforced HD Glass Screen Protector. We're sorry to hear about your experience and appreciate you taking the time to share your thoughts. Your concerns are important to us, and we value your long-standing relationship with Best Buy. We're always striving to improve our products and services, and your input will be taken into consideration. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Cons mentioned:Durability
Rated 2 out of 5 stars
touching corners with fingernail instantly shatter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shatter immediately from the edges. They are easy to install but are worthless without a case protecting the edges of the glass. Used up both screens in 2 days, microscopic pieces of glass everywhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MichaelG,
Thank you for taking the time to review our Insignia™ - 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear. We are very sorry to read that the edges of the glass screen protector shatters immediately. I know how inconvenient this must be to you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Quality
Rated 5 out of 5 stars
Happy Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and looks durable. Would buy again.
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
great screen protector
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.super easy install, great quality. have use this brand before
I would recommend this to a friend Rated 3 out of 5 stars
Ok protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok to protect your screen but it cracked very fast
No, I would not recommend this to a friend- Cons mentioned:Fingerprint sensor
Rated 1 out of 5 stars
Fingerprint reader
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with fingerprints at all. Brought up sensitivity and nothing. Removed fingerprints and tried to re-register and still nothing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We're sorry to hear that you're having trouble with the fingerprint functionality. It sounds frustrating to have tried increasing sensitivity and re-registering fingerprints without success. We appreciate you bringing this to our attention and will use your feedback to improve our products. We're here to help. Keith | Insignia Support
- Cons mentioned:Durability
Rated 1 out of 5 stars
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont even bother with this. If you use the fingerprint ID then its a hassle to unlock your phone. It doesnt fit the whole screen as well. Ita just cheap. Buy the zagg
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the screen protector. We apologize that the fingerprint ID experience was not meeting your expectations, and that the protector didn't fit the screen as well as you had hoped. We appreciate your feedback and will pass it on to our team to consider improvements. We understand that a quality screen protector is important to our customers, and we'll take your comments into consideration for future products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guide provided to make sure the screen protector was in the right place was amazing!
I would recommend this to a friendRated 5 out of 5 stars
Manchester,NH
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Place is super easy and staff was super polite and helpful. Recommend
I would recommend this to a friendRated 1 out of 5 stars
Bad screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this one, it lagged the touch sensor. Biometric barely work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KaneyN,
Thank you for writing a review about our 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) - Clear. We know how frustrating it is that the glass screen protector is not working fine. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285














