Customer Ratings & Reviews
- Model:
- NS-24UGLS2
- SKU:
- 6567218
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) for its screen protection, overall quality, and ease of installation. Many customers find that the screen protector fits their S24 Ultra well. However, some customers have reported issues with the fingerprint sensor's functionality and the screen protector's durability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen protectionCons mentioned:Fingerprint sensor
Terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have read the reviews about this before purchasing. The screen protector doesn't cover my phone entirely, and the fingerprint scanner never works with this on. Those issues are enough to prevent me from ever purchasing this brand again. However, it's not a complete waste because it has kept my phone screen protected from scratches.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're sorry to hear that the screen protector didn't meet your expectations, especially with the coverage and fingerprint scanner issues. It's understandable that these problems would be frustrating.
We appreciate your feedback and are glad to hear that it has at least protected your phone from scratches. Your comments are valuable and will help us improve our products.
If you have any further suggestions or need assistance, please don't hesitate to reach out. We hope to provide you with a better experience in the future. - Carl | Insignia Products
- Pros mentioned:Quality
Eligant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, perfect design and adaptable long standing feel
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that you’re enjoying the design and adaptability of the product. It’s great to know it offers a solid and lasting feel while meeting your expectations.
Keith | Insignia Support
- Cons mentioned:Fingerprint sensor
Can't read fingerprint
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed fairly easily & normal touch screen functions are fine. But even after deregistering fingerprints and reregistering once protector was installed as stated in the instructions, the fingerprint lock only works about 30% of the time. Very annoying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that the installation process and touch screen functions are working well for you. However, we apologize for the inconvenience caused by the fingerprint lock issue. Your satisfaction is important to us, and we appreciate your input as it helps us improve our products and services.
Keith | Insignia Support
- Pros mentioned:Quality
Screen protector
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good value for money product. The attention of the store staff is very professional, the waiting time for the installation was very short and it is a product that has warranty, with any breakage the substitution at no additional cost.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rene, thank you for the great feedback! We're happy to hear you found the screen protector to be a great value and that the in-store service met your expectations. The added peace of mind from the warranty is something we’re proud to offer we’re here if you ever need a replacement! Patricia | Insignia Support
- Pros mentioned:Installation, Screen protection
Added Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to get a screen protector for my new phone. I got something that failed with my last phone and my screen was scratched from use. Insignia is Best Buy's brand and came in a two pack with excellent instructions and all the materials to install. So far, so good!
I would recommend this to a friend - Pros mentioned:Quality
Phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my samsung phone the people at beat buy were great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TammyS! So happy to hear you’re loving your Samsung and had a great experience with our team. Thanks for the kind words—we’re always here to help!
— Shiela | Insignia Support
- Cons mentioned:Fingerprint sensor
Better than Zagg, at least on the ultra line.
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After opening the very expensive Zagg screen shield I expected to see something like a hard plastic similar to those used on flat S23 & 23+ now that the screen is flat but was very surprised to find flimsy plastic sheet so I decided to try the insignia after seeing the words glass. So far I've had no real problems with the fingerprint sensor. The smooth surface of the glass sheet makes swyping very easy and won't circum to "self healing" knicks and oily fingerprints. Yes the sheet only covers the lit portion so you could say it's not edge to edge, if it were, most cases would touch causing it to lift and loose adhesion. 2 in a pack, if it does crack you have a replacement. Hope over time my review won't change because the benefits are awesome.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad you found our Insignia screen shield to be a suitable alternative. If you have any questions or need assistance, feel free to reach out. Jeth | Insignia™ Support.
- Pros mentioned:Quality, Screen protection
W
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection to my phone sceen and it was very durable..
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review, VeronicaC! We're delighted to hear that the Insignia™ Reinforced HD Glass Screen Protector is providing great protection and durability for your phone. Enjoy the peace of mind with your new screen protector!
- Shiela | Insignia Support
- Pros mentioned:Screen protection
Great deal, protective product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glass screens are more protective. The black Friday sale price was fantastic so I bought 4 two -packs because I drop my phone constantly even in the wallet case
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you find the glass screens protective and that you took advantage of the fantastic Black Friday sale. It's great to know you're well-prepared with extra packs, especially since you drop your phone often. Your satisfaction is important to us!
- Carl | Insignia Products
- Pros mentioned:Quality
Glass covers fir Galaxy Ultra 24 phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall product works well for what it was designed for. Fairly easy to use and is a good value for your money.
I would recommend this to a friend - Pros mentioned:Screen protectionCons mentioned:Fingerprint sensor
Screen protector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt work very well to unlock phone with fingerprint. But it protects screen well
No, I would not recommend this to a friend - Pros mentioned:Screen protection
Didn't last long
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protector cracked within a week but saved my screen from cracks
I would recommend this to a friend Easy to apply
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't with 2 protectors and was easy to apply. Send to work fine but did limit the fingerprint reader.
No, I would not recommend this to a friend- Cons mentioned:Fingerprint sensor
Decent. But!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean & clear screen protector no smudges. The only downfall is the fingerprint reader is horribly. Usually only have to set up one fingerprint but i had to max it out which is about 4 fingerprints recorded.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 2x Reinforced HD Glass Screen Protector for your Samsung Galaxy S24 Ultra. We’re glad to hear that you appreciate the clarity and cleanliness of the screen protector!
We understand that the performance of the fingerprint reader is essential for a seamless experience. Some users have expressed similar concerns, especially with certain screen protectors. This can sometimes occur due to the thickness of the glass or the design of the protector itself.
To help improve your experience, we recommend making sure that the screen protector is installed correctly, and that the screen is clean before setting up your fingerprints. If you continue to experience issues, please reach out to our support team for further assistance. We’re here to help!
Thank you for choosing Insignia, and we hope you enjoy using our products.
- Pros mentioned:Screen protection
7.9/10
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont c9ver the whole screen, ans super thin, but overall are pretty good. If you want top of the line quality, this isnt going to be your go-to. But as for temporary tempered glass protection, not bad.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We appreciate your honesty about the screen coverage and thickness of the tempered glass. While it may not be the top-of-the-line quality you're looking for, we're glad to hear that you find it to be pretty good for temporary protection. Your input is valuable to us as we continue to improve our products. Thank you for choosing our brand! Keith | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
S24 Ultra Screen Protector
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a weird tint when I wear polarized sunglasses. Also, it takes a while for my phone to read my fingerprint sometimes.
No, I would not recommend this to a friend- Cons mentioned:Durability
Could be better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked that the screen protector also protects the front camera. Only giving it 3 stars cause it cracked in three days and didn’t drop my phone. Phone was also in a case. Good thing it came in two so hopefully this second one will not crack so easily.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you appreciate the screen protector’s design, especially its protection for the front camera. We’re sorry to learn that it cracked within three days despite your phone being in a case and not being dropped. It’s good to know that you have a second one to try, and we hope it performs better. Your input is valuable to us, and we’ll use it to improve our products.
Keith | Insignia Support
- Pros mentioned:Quality, Screen protection
Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always protect your screen! Better to be save than sorry. Scratches happens all the time and you need something that is gonna last you
I would recommend this to a friend - Pros mentioned:Screen protectionCons mentioned:Fingerprint sensor
Fingerprint useless
|Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprint is useless with this product. It does state to register your fingerprints after place the screen protector, I went from the ZAGG film protector to this, so I had to delete my current prints since it was not working. After registering new prints, which btw took longer than usual since it was having trouble picking it up. Once locked it will work but after putting it down and again attempting naturally got locked out for failed attempts. Redid my prints, same outcome. If u don't use the print, then overall it's a okay protector.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the challenges you've faced with the fingerprint functionality on our screen protector. Your feedback is valuable to us as it helps us improve our products. We recommend ensuring that the fingerprints are registered in optimal conditions, such as in a well-lit environment with clean, dry fingers. If issues persist, please reach out to our support team for further assistance. Despite this setback, we're glad to hear that you find the protector otherwise satisfactory. Thank you for sharing your experience with us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Pros mentioned:Quality, Screen protection
Screen protector
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality, used it for a year still looks brand new
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that the Insignia™ 2x Reinforced HD Glass Screen Protector has served you well over the past year and still looks brand new. Your satisfaction is our top priority, and we're glad to know our product has met your expectations. If you have any other comments or need further assistance, feel free to reach out! |Angelica| Insignia Products|