Customer Ratings & Reviews
- Model:
- NS-24UGLS2
- |
- SKU:
- 6567218
Customer reviews
Rating 3.8 out of 5 stars with 448 reviews
(448 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra (2-pack) for its screen protection, overall quality, and ease of installation. Many customers find that the screen protector fits their S24 Ultra well. However, some customers have reported issues with the fingerprint sensor's functionality and the screen protector's durability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen protection
Rated 3 out of 5 stars
Screen Protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen protecter for a lower price. 1st protector that was on the phone cracked without even dropping it. So it is nice that it is a 2 pack.
I would recommend this to a friend - Cons mentioned:Fingerprint sensor
Rated 2 out of 5 stars
Not fingerprint reader compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't even reset my fingerprints to match thru this protector as it would not pick up my fingerprint at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, MattM. Some users have reported similar issues with fingerprint recognition when using the Insignia 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. If you haven’t already, you might try re-registering your fingerprints after applying the screen protector, as some users have found this improves recognition. Additionally, ensuring the screen is clean and free of smudges may help. If the issue persists, reaching out to Best Buy support or considering an alternative protector designed for fingerprint compatibility could be beneficial. We appreciate your feedback and hope you find a solution that works for you. Tine | Insignia Support
- Pros mentioned:Quality
Rated 5 out of 5 stars
A great protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy application, clear glass that is excellent with sensing finger print for device access. Quality Screen Protector.
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Works great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy to apply and takes a hit. Good quality
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 2x Reinforced HD Glass Screen Protector! We're glad to hear that it works great, is easy to apply, and offers good quality protection. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Ivy | Insignia Support
- Pros mentioned:Screen protection
Rated 5 out of 5 stars
Works great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped my phone and landed on a rock and it spiderweb cracked the screen protector but didnt scratch my screen
I would recommend this to a friend - Pros mentioned:Screen protection
Rated 5 out of 5 stars
very good screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good screen protector my phone dropped down many time but no issue
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that the screen protector has effectively safeguarded your phone despite multiple drops. Your satisfaction is important to us, and we are pleased to know our product is meeting your needs. Keith | Insignia Support
Rated 4 out of 5 stars
Easy install, maybe could be stronger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects screen but it already has a chip in the edge of the protector, I’ve been using it for a week and haven’t dropped it or anything. Glad there’s two in the pack. Love the alignment and cleaning kit that comes in the box, really makes putting the protector on very easy.
I would recommend this to a friend- Cons mentioned:Fingerprint sensor
Rated 2 out of 5 stars
FINGER PRINT SENSOR WONT WORK !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FINGER PRINT SENSOR WONT WORK !! I have installed this screen gaurd TWICE on my s24 ultra. From that moment im using face recognition to unlock my phone. 2 star to be as a barrier for my screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. We sincerely apologize for the inconvenience you have experienced with the fingerprint sensor functionality after installing our product.
We understand how important it is for you to have seamless access to your device, and we appreciate your efforts in trying to make the screen protector work as intended. While our screen protectors are designed to provide enhanced protection for your device, we recognize that certain features, such as fingerprint recognition, can be affected by the thickness and material of the protector.
If you continue to face challenges, please reach out to our customer service team for further assistance. We are committed to ensuring your satisfaction and would like to explore options to resolve this matter for you.
Thank you again for your feedback. We value your input as it helps us improve our products and services.
- Cons mentioned:Durability
Rated 3 out of 5 stars
Not too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are a great price, but the quality is not there.
I would recommend this to a friend Rated 5 out of 5 stars
New screenglass for my phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the glass installed while we waited. Tech was very skilled with the installation.
I would recommend this to a friend- Cons mentioned:Fingerprint sensor
Rated 3 out of 5 stars
Screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sont like cant use your finger print is my biggest problem other then that the screen is protected
No, I would not recommend this to a friend - Cons mentioned:Fingerprint sensor
Rated 5 out of 5 stars
Good Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protector for a value price. I read a bunch of reviews that said the fingerprint reader wouldn't work. Mine worked fine, it just took a couple of tries to get used to it. 100% after that.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our product, Posted1. Your feedback about the functionality of the protector is valuable and can help others make informed decisions. If you need more product information, feel free to reach us out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Pros mentioned:Screen protection
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know its not the best brand out there n u might think it wont hold up to the competition well thats negative... its a great screen protector and would recommend it for sure
I would recommend this to a friend - Pros mentioned:Screen protection
Rated 5 out of 5 stars
It fits the phone and protects it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a screen protector and it protects the screen of the phone.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DanielG,
Thank you for your straightforward review! We're glad to hear that the Insignia™ 2x Reinforced HD Glass Screen Protector is effectively protecting your Samsung Galaxy S24 Ultra. If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Cons mentioned:Durability, Fingerprint sensor
Rated 1 out of 5 stars
TERRIBLE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute worst screen protector i ever had the misfortune to use!!! The fingerprint scanner will not work. I tryed putting multiple prints of the same thumb but no good. Not to mention, it cracked two days after i installed it!!!!! DO NOT BUY THIS!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm so sorry to hear that the Insignia 2x Reinforced HD Glass Screen Protector for Samsung Galaxy S24 Ultra has not met your expectations. I understand how frustrating it must be to experience issues with the fingerprint scanner and the protector cracking just two days after installation. I apologize for the inconvenience and disappointment this has caused. We take pride in our products, and it's clear that we fell short in this case. I'll make sure to pass on your feedback to our design and quality control teams so we can improve the performance and durability of our screen protectors. Thank you for sharing your experience, and I hope you'll give us another chance to prove ourselves with better products in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Pros mentioned:Screen protection
Rated 3 out of 5 stars
Screen protector S24 ultra.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work well with fingerprint. Might have to redo the fingerprint. Easy to apply to screen.
I would recommend this to a friend - Pros mentioned:Screen protection
Rated 5 out of 5 stars
Good not bad.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st one cracked as i went to put it on. The 2nd one lasted a drop of the phone and i currently have 2 areas messed up. Not awful for the price and protected my phone while on my trip.
No, I would not recommend this to a friend Rated 4 out of 5 stars
nice addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it yet, I hope it works well and protect the phone. I got it for a great price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Case! We're glad to hear that you got the Insignia™ 2x Reinforced HD Glass Screen Protector for a great price. We hope it meets your expectations and provides excellent protection for your Samsung Galaxy S24 Ultra. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support
- Cons mentioned:Durability
Rated 2 out of 5 stars
Wish it was a little thicker/ more durable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and even the fingerprint reader worked well for me. You just have to wait for the adhesive to settle. My issue is the durability. If you just look at it wrong it cracks! I installed 2 in 1 week and both have cracked immediately.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 2x Reinforced HD Glass Screen Protector for the Samsung Galaxy S24 Ultra. It’s great to hear that you found the installation process easy and that the fingerprint reader worked well for you. However, I’m sorry to learn about the durability issues you encountered, especially with the screen protectors cracking so easily. Your feedback is invaluable and will help others make informed decisions. If you haven't already, you may want to reach out to customer service for assistance regarding potential replacements. Thank you for your review! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2x-reinforced-hd-glass-screen-protector-for-samsung-galaxy-s24-ultra-2-pack-clear/6567218.p?skuId=6567218
- Pros mentioned:Quality
Rated 5 out of 5 stars
.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product for my phone. And I recommend it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you like the product for your phone and recommend it. It's wonderful to know that it meets your expectations. Keith | Insignia Support














