Customer Ratings & Reviews

The top two corners were smashed and damaged, a lot of scratches and stains inside and outside. The customer service never answered my phone call. I will never ever buy anything here. 'Bestbuy' is actually the worst buy!

Product was dented when I box was opened. Very disappointed this was a gift for my son when he moved into his dorm today. Unfortunately, he needs it today so I can not re-box it and take it back. Very disappointed his first ever mini fridge is damaged. I usually buy Best Buy for quality and their excellent return policy.

I just purchased this mini fridge for my son’s dorm room. The freezer started leaking the next day to the refrigerator. I’m just glad the return time frame didn’t pass.

It would be nice to get one that wasn't damaged that I could actually use.

according to its size this Mini Fridge has a lot of spaces to have food, drink and other items on it. its cooling is very good and for its size it is suitable for a small space. for myself I put it under my desk in my office.

NEGATIVES: I had the fridge shipped to me, and the first one came damaged. Called up support for an exchange - and the second one came damaged too. The packaging was fine so the problem is lack of quality checks. Bottom line: it's bad business to sell damaged goods - which has now happened twice for the same product. In addition to visible issues (see pics), there were structural problems with the middle hinge where the two doors are connected. The screws holding it in weren't tight - so I took a screwdriver to tighten it, but the screw just kept turning! Over time, the doors would've come loose and the fridge wouldn't have been able to keep the cold in. The replacement fridge that came a week after had sharp metal pointing outward from damage caused by a machine, which could pierce into your skin and cause bleeding. Not wanting to wait 30 minutes on a support call and another week for a replacement for the replacement, I went and fixed it myself with a metal file. Maybe Best Buy should pay me for doing repairs on their mistakes. One other thing: the box for this fridge is bottomless and is held together by industrial strength "rope". Once that rope is cut, it's next to impossible to repackage it safely, and using tape is like using band-aids. Not good for a normal consumer when it comes to returns. POSITIVES: Customer service was very helpful once I got them on the phone. An exchange was arranged and I was issued a return shipping label with UPS. The weird thing was, FedEx swung by a few days later wanting to make a pick-up of this unit... This Insignia freezer/fridge has enough space for one person's needs. The freezer does a good job keeping food frozen and makes little ice cubes no problem. The lower fridge has enough room for some cold drinks, take out containers, and some vegetables if you like to cook (see pic). Jars, condiment and beer bottles won't fit (like a 1 lb jar of marinara sauce or soy sauce/hot sauce bottles) so keep that in mind. You could lay them on their sides if you don't mind them rolling around though. This is a very quiet unit. Some fridges make a loud rattling noise every time they turn on, but not this. Super satisfied with the low noise levels. QUESTIONABLES: There's noticeable condensation drip on the inside back wall, so you don't want to any food/objects leaning against it. That water collects on the bottom and goes down a drain, but that drain got blocked as the water froze into a layer of ice! It must get really cold in there. The outsides of the fridge feel cold to the touch (front, top and back) while the left and right sides feel really hot. Is this normal? Or is there not enough insulation? I'm suspicious because of all the other problems I've encountered; who's to say that some assembly line worker wasn't half asleep as he was filling in material that keeps the cold temperatures in? VERDICT: Overall, a good performer (so far). But it's only been a week so will have to keep an eye on it for longevity.

Item was returned twice due to the product being damaged by dents on the top of the item.

I ordered this mini fridge for my gusts room, the shipping was very fast but unfortunately the item is damage.

Good storage capacity. Small and easy to move. Keeps beverages and treats nice and cold. Very quiet.

Buy this for my sister for her Doom room. When we open the box its had a hold in the side of it. Now got to return the Refrigerator

I was very upset when I got this because it came damaged. Yes it works but it was all dented the top.

The interior shelves and compartments are a great feature on this fridge. I bought this three weeks ago, online for pickup, and I picked it up the next day. I got an "open box" one (i.e. scratch and dent discount). The doors don't close smoothly but I attribute that to the discount. Funny story... I think the guys at the pickup spot didn't run the purchase correctly. I keep getting robo emails from bestbuy dot com telling me my fridge is ready for pickup and they'll hold on to it for a few more days. The web portal interface is terrible... there's no way to send an email explaining that I already have this fridge, nor do the menu options have anything resembling that. I tried adding alternate pickup persons using joke names like fname "I picked this up a week ago" lname "and I brought it home," but alas, nobody noticed. I clicked on the "live chat" and explained everything, using the order number (of course) and including the joke name thing... I suspect it's not a live chat but an AI chatbot because it responded "As you need to change the pickup person for an order. Am I right?" After that we got disconnected. Then again, the awkward grammar makes me wonder if it is a real person, just one who barely speaks English (there were other mistakes, spelling and grammar, in the other responses). So I figured I'd now try a third strategy of trolling by online review. Maybe I'll win the gift card sweepstakes!! I uploaded a couple of pictures to improve my odds. The only other thing I haven't tried is clicking the "I'm at the store" link in the robo emails. Maybe I'll try that. As of the latest, I just extended the pickup window by another week, now fully 25 days after I picked up the fridge. 5/5 would definitely recommend

The fridge is great but there we dents all over my fridge and when I call they could not help me out.

i bought this fridge back in 2021 when i was moving into college and ive used it every day since. it’s so amazing i love the separate fridge and freezer. it is so spacious and i literally use it so much. Ive since moved off campus and i have a real fridge, but this is perfect for putting mealpreps or quick snacks in. it holds SO MUCH and it’s super easy to clean. i’ve had zero problems with this fridge— no leaks or anything— and ive moved many times over the years. this fridge is basically indestructible and i honestly love it so much. this was an absolutely amazing purchase.

Package had no dents ...product was damaged inside

This is how I receive my “brand new” refrigerator. How is Best Buy okay with this???

The item is arrived but the item is arrived with damage on side.

This is a great little refrigerator with loads of space. The freezer compartment will even hold about 5 frozen pizza's. Keeps things ice cold in the fridge and frozen in the freezer. Great as a second fridge or awesome for dorm rooms, rec rooms, even bedrooms.

The Insignia™ 3.0 Cu. Ft. Mini Fridge with Top Freezer in Stainless Steel is a space-saving powerhouse that has transformed my living space. This compact marvel earns a well-deserved five-star rating for its sleek design, efficient cooling, and versatile storage options. First and foremost, the stainless steel exterior adds a touch of modern elegance to any room. The compact design is perfect for smaller living spaces, dorm rooms, or as an extra storage solution for snacks and beverages. The reversible door allows for flexible placement, catering to various layout configurations. The 3.0 cubic feet capacity strikes an excellent balance, providing ample storage without dominating the space. The top freezer compartment is a game-changer, offering the convenience of freezing essentials without sacrificing valuable fridge space. The adjustable glass shelves and door bins make it easy to customize the interior to accommodate items of different sizes. The efficient cooling system ensures consistent temperatures throughout the fridge and freezer compartments. Whether it's keeping beverages chilled or freezing ice cream to perfection, this mini fridge delivers reliable performance. The interior LED lighting adds a modern touch and makes it easy to locate items, even in low-light conditions. Energy efficiency is a standout feature, and the low noise level ensures that the mini fridge operates quietly in the background, without disrupting the living environment. The adjustable thermostat allows for precise temperature control, providing the flexibility to keep various items at their optimal storage conditions. Insignia™ has thoughtfully designed this mini fridge to meet the diverse needs of users. From the convenient can rack in the door to the crisper drawer for fresh produce, every inch of space is utilized efficiently. The ease of maintenance, with removable shelves and door bins, adds to the overall user-friendly experience. In conclusion, the Insignia™ 3.0 Cu. Ft. Mini Fridge with Top Freezer in Stainless Steel is a must-have for anyone seeking a reliable and space-saving refrigeration solution. Its sleek design, versatile storage options, and efficient performance make it a standout choice. I wholeheartedly give this mini fridge a glowing five-star rating for its functionality, style, and overall excellence. Insignia™ has truly excelled in creating a compact fridge that exceeds expectations!

Works great and keeps my food and therapy products (face masks) nice and cold. Doesn't take up to much space either and makes minimum noise.