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Customer Ratings & Reviews

Your price for this item is $7.99

Customer reviews

Rating 4.5 out of 5 stars with 361 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, price, and comfort of the 3.5 mm Wired Earbud Headphone. Many customers mentioned that the sound quality is better than expected for the price, and that the headphones are comfortable to wear for long periods of time. The price point is also seen as a positive aspect, with customers saying that the headphones are a great value for the money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 361 reviews
  • Rated 2 out of 5 stars

    Don't buy unless you have square shaped ear holes

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work, technically, but the shape of the headphones to not stay in my ears. Quite annoying to use, but it was the best I could find.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The control button doesnt function

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds Control button has no function. I tried with different devices and no luck

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a flight to have compact buds. Fine for the money

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your honest review of the Insignia 3.5 mm Wired Earbud Headphone! We're glad to hear that it was a good value for the price and that it served its purpose for your flight. We understand that there are many options on the market for earbuds, and we appreciate your feedback. We'll take your review into consideration as we continue to improve our products and meet the needs of our customers. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-3-5-mm-wired-earbud-headphone-black/6512469.p?skuId=6512469 BBY-ExBrand_Insignia

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DIED!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought these brand new not long ago and now as I am writing this review it died on me. Sad.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Bill,
      Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 3.5 mm Wired Earbud Headphone. I am sorry to read that the product did not last long. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 2 out of 5 stars

    What you expect

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, got it and the microphone was just overly sensitive

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sikander,

      We appreciate your feedback about this product. It is important for us to hear your feedback so we will be able to know how to continue improve the quality and efficiency of this headphone. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy these unless you’re in an absolute pinch like I was. They DID work the day I first used them, but after a week (maybe 3 hours of total use) they started to short out. Also very uncomfortable earbuds. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mark,

      We always make sure that when we make our products, it is really efficient. Now that we hear your feedback about this earbud, it will help us to know what needs to be improved and how to make it more convenient with our customers to use. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not working well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only hear out of one of the earbud. It has not even been a month since my purchase. Not happy with this purchase at all. How do I get a replacement?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LensaF,

      Thank you for writing a review about our 3.5 mm Wired Earbud Headphone - Black. We know how frustrating it is that only one earbud is working. We apologize for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the earbud stopped working after 2 weeks. I am unable to use it with my mobile device.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear that one of the earbuds from the Insignia 3.5mm Wired Earbud Headphone stopped working after just two weeks. It's unacceptable that you're unable to use one of the earbuds with your mobile device, and I apologize for the inconvenience this has caused. We take pride in the quality of our products, and it's clear that we fell short in this instance. I'd like to make things right and offer a replacement or a refund, whichever you prefer. Please let me know how I can assist you further. . Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-5-mm-wired-earbud-headphone-black/6512469.p?skuId=6512469 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    ‘Shocks’ in my ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m getting little ‘shocks’ in my ear. I’ve tried using them with different devices with the same outcome! I will be returning them tomorrow!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality too low. Even on full volume, low sound came.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AvneetD,

      Thank you for writing a review about our Insignia™ - 3.5 mm Wired Earbud Headphone - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 2 weeks then 1 side stopped. I wouldnt recommend getting these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these August 20 and it is Sept 5 and they are not working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AngelaG,

      Thank you for writing a review about our Insignia™ - 3.5 mm Wired Earbud Headphone - Black.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your
      unit.

      Insignia Product
      Marites
      www.Insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible and horrible I’m every way of the word. It didn’t worked out for me

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi VivianeW,

      Thank you for taking time to write a review our Insignia™ - 3.5 mm Wired Earbud Headphone - Black. We do have a variety of models so I am sure you can find one that works out for you.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Budget friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for less than 8.00, works great. Sound is ok, bought as an extra set when traveling.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, thanks for the review! Glad to hear these earbuds are a great travel backup—budget-friendly and reliable!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mic works on xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of over the headphones I wanted ear buds for my xbox. These earbuds are surprisingly high quality for the price tag. If your looking for a xbox mic and don’t want to spend a lot, these earbuds are definitely a great choice for your audio and mic for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son used it for school, its durability held up throughout the school year

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AkiahB! That’s awesome to hear—school gear really gets put to the test, so we’re glad the earbuds held up all year long! Thanks for sharing your son’s experience with us. great fit for your exercise room. Thanks for sharing your experience!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these work great. The cord unravels easily so that is nice. I use them daily for work and would recommend them.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear! We're glad you're finding them to be a good value and that the cord's easy unraveling is a convenient feature for your daily work use. We appreciate your recommendation! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Will purchase again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome quility . Great sound reception, no problem with quility after month of using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good brand earbud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the bestbuy brand, reasonable price, i have owned same earbud and last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product I would highly reccomend to as friend

    I would recommend this to a friend