Customer Ratings & Reviews
- Model:
- NS-HP35MM23
- SKU:
- 6512469
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Comfort
Rating 4.5 out of 5 stars
- Value
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, comfortable fit, and affordable price of the 3.5 mm Wired Earbud Headphones. Many users find the earbuds to be lightweight and appreciate the balance of clear highs and decent bass. However, a few users have noted concerns about the product's battery life. Overall, the earbuds seem to provide a positive listening experience for most users.
This summary was generated by AI based on customer reviews.
Just ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal on cheap wired buds. They lasted about as long as expected.
I would recommend this to a friendJust ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds fall out of my ear. Sound is average… Inexpensive purchase (you get what you pay for). Sufficient for gym plug into equipment to hear what you are watching).
No, I would not recommend this to a friendPhones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buds work good for tunes I listen to daily on the job
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your awesome review! We’re thrilled to hear that the Insignia™ 3.5 mm Wired Earbud Headphones are working well for your daily tunes on the job. It’s great to know that they’re meeting your needs and providing good sound quality. If you have any other feedback or need assistance, feel free to reach out. Enjoy your music!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Wired earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had better quality and sound from other earbuds. Needed something to workout with.
No, I would not recommend this to a friendIt just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to give me some sound for when I fly…it gives me that but nothing else no bass or treble
No, I would not recommend this to a friendIt is ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job for what it is so you get what you pay for
I would recommend this to a friendJust fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. Just got them as a second option to stow away in case I need another earphone.
I would recommend this to a friendIt's alright. Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright. Not great. Would be nice if it had volume control
No, I would not recommend this to a friendRe used Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally waited a week for this mess. Obviously used
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the delay in receiving your order and for any inconvenience this may have caused. We strive to provide our customers with quality products and service, and we are disappointed to hear that you are not satisfied with your purchase. Please reach out to us directly so we can address any issues and work to make things right for you. Thank you for bringing this to our attention. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-3-5-mm-wired-earbud-headphone-black/6512469.p?skuId=6512469
Not great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year and I'm already having problems. I guess that makes sense for it being so cheap
No, I would not recommend this to a friendGood back up buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased them because I misplaced some others I had. Pretty good for the price!
No, I would not recommend this to a friendNot durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero durability, and connector to phone appears to be too short to make a solid connection.
No, I would not recommend this to a friendNot worth it! Stay away!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about the price however the sound is very plain and really nothing to be thrilled about (TBH subpar). Worst is the quality, some of the cable has come apart and you can see the insides.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the sound quality and cable durability did not meet your expectations. We understand how disappointing it is when a product falls short in both performance and build quality. Your comments are important and will be shared with our team to help improve future designs and ensure better reliability.
Keith | Insignia Support
Hear audio without disturbing others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic no frills and gets the job done after leaving other headphones at home
I would recommend this to a friendDon't buy unless you have square shaped ear holes
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work, technically, but the shape of the headphones to not stay in my ears. Quite annoying to use, but it was the best I could find.
No, I would not recommend this to a friend- Cons mentioned:Battery life
DIED!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought these brand new not long ago and now as I am writing this review it died on me. Sad.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bill,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 3.5 mm Wired Earbud Headphone. I am sorry to read that the product did not last long. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
The control button doesnt function
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds Control button has no function. I tried with different devices and no luck
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! thank you for sharing your experience with the Insignia 3.5 mm Wired Earbud Headphones. We’re sorry to hear that the control button isn't functioning despite testing it across multiple devices, that’s definitely not the performance or convenience we want our products to provide, and we understand how disappointing it is when a key feature doesn't work as expected. Our team would like to look into this further and help explore possible solutions, so please feel free to reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com for additional support. Thank you again for taking the time to leave your feedback.
Darshan | Insignia
Meh...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a flight to have compact buds. Fine for the money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your honest review of the Insignia 3.5 mm Wired Earbud Headphone! We're glad to hear that it was a good value for the price and that it served its purpose for your flight. We understand that there are many options on the market for earbuds, and we appreciate your feedback. We'll take your review into consideration as we continue to improve our products and meet the needs of our customers. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-3-5-mm-wired-earbud-headphone-black/6512469.p?skuId=6512469
What you expect
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, got it and the microphone was just overly sensitive
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sikander,
We appreciate your feedback about this product. It is important for us to hear your feedback so we will be able to know how to continue improve the quality and efficiency of this headphone. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy these unless you’re in an absolute pinch like I was. They DID work the day I first used them, but after a week (maybe 3 hours of total use) they started to short out. Also very uncomfortable earbuds. You get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mark,
We always make sure that when we make our products, it is really efficient. Now that we hear your feedback about this earbud, it will help us to know what needs to be improved and how to make it more convenient with our customers to use. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285