Customer Ratings & Reviews
- Model:
- NS-HP35MM23
- SKU:
- 6512469
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Comfort
Rating 4.5 out of 5 stars
- Value
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, comfortable fit, and affordable price of the 3.5 mm Wired Earbud Headphones. Many users find the earbuds to be lightweight and appreciate the balance of clear highs and decent bass. However, a few users have noted concerns about the product's battery life. Overall, the earbuds seem to provide a positive listening experience for most users.
This summary was generated by AI based on customer reviews.
Not working well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can only hear out of one of the earbud. It has not even been a month since my purchase. Not happy with this purchase at all. How do I get a replacement?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LensaF,
Thank you for writing a review about our 3.5 mm Wired Earbud Headphone - Black. We know how frustrating it is that only one earbud is working. We apologize for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the earbud stopped working after 2 weeks. I am unable to use it with my mobile device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that one of the earbuds from the Insignia 3.5mm Wired Earbud Headphone stopped working after just two weeks. It's unacceptable that you're unable to use one of the earbuds with your mobile device, and I apologize for the inconvenience this has caused. We take pride in the quality of our products, and it's clear that we fell short in this instance. I'd like to make things right and offer a replacement or a refund, whichever you prefer. Please let me know how I can assist you further. . Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-5-mm-wired-earbud-headphone-black/6512469.p?skuId=6512469
‘Shocks’ in my ears.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m getting little ‘shocks’ in my ear. I’ve tried using them with different devices with the same outcome! I will be returning them tomorrow!
No, I would not recommend this to a friendLow Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality too low. Even on full volume, low sound came.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AvneetD,
Thank you for writing a review about our Insignia™ - 3.5 mm Wired Earbud Headphone - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 weeks then 1 side stopped. I wouldnt recommend getting these.
No, I would not recommend this to a friendInsignia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these August 20 and it is Sept 5 and they are not working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AngelaG,
Thank you for writing a review about our Insignia™ - 3.5 mm Wired Earbud Headphone - Black.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your
unit.
Insignia Product
Marites
www.Insigniaproducts.com
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible and horrible I’m every way of the word. It didn’t worked out for me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi VivianeW,
Thank you for taking time to write a review our Insignia™ - 3.5 mm Wired Earbud Headphone - Black. We do have a variety of models so I am sure you can find one that works out for you.
Dina || Insignia Support || https://www.insigniaproducts.com/
- Pros mentioned:Sound quality
Budget friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for less than 8.00, works great. Sound is ok, bought as an extra set when traveling.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for the review! Glad to hear these earbuds are a great travel backup—budget-friendly and reliable!
— Shiela | Insignia Support
- Pros mentioned:Sound quality
Mic works on xbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of over the headphones I wanted ear buds for my xbox. These earbuds are surprisingly high quality for the price tag. If your looking for a xbox mic and don’t want to spend a lot, these earbuds are definitely a great choice for your audio and mic for gaming
I would recommend this to a friend - Pros mentioned:Sound quality
Will purchase again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome quility . Great sound reception, no problem with quility after month of using it
I would recommend this to a friend Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price these work great. The cord unravels easily so that is nice. I use them daily for work and would recommend them.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great to hear! We're glad you're finding them to be a good value and that the cord's easy unraveling is a convenient feature for your daily work use. We appreciate your recommendation! - Carl | Insignia Products
Durable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son used it for school, its durability held up throughout the school year
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AkiahB! That’s awesome to hear—school gear really gets put to the test, so we’re glad the earbuds held up all year long! Thanks for sharing your son’s experience with us. great fit for your exercise room. Thanks for sharing your experience!
— Shiela | Insignia Support
good brand earbud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like the bestbuy brand, reasonable price, i have owned same earbud and last long
I would recommend this to a friendExcellent Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product I would highly reccomend to as friend
I would recommend this to a friendBrand new, Left Side, No Audio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought these. Took them home, very carefully removed from packaging. Left side does NOT work at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you're experiencing with your recent purchase. It's disheartening to hear that one side of the product is not functioning properly despite your careful handling. We strive to deliver products that meet high-quality standards, and we understand your frustration with this issue. We recommend reaching out to our customer support team as soon as possible for assistance. They will be able to guide you through troubleshooting steps or facilitate a replacement to ensure that you have a fully functional product. Thank you for bringing this to our attention, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-5-mm-wired-earbud-headphone-black/6512469.p?skuId=6512469