Customer Ratings & Reviews
- Model:
- NS-ATC3SS1
- SKU:
- 6409628
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the 3 Gal. Automatic Trash Can is the perfect size, especially for smaller spaces like guest bathrooms, and appreciate its ease of use, making it suitable for children. The sensor feature and automatic lid are also well-received, along with the product's quality and design. While the sensitivity of the sensor is a minor concern for some, the overall odor control and long battery life contribute to a positive customer experience.
This summary was generated by AI based on customer reviews.
Stopped working after a Day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working perfectly for about 24 hours, then the lid just stopped working. I replaced the batteries, cleaned the sensor. We were excited for the price, however, found out why it was cheap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Palehorse11c,
Thank you for taking the time to review our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel. I understand you found it uncomfortable to use since the lid just stopped the working and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
not efficient
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lids don't always open, and rarely close in response to motion so I leave it open most of the time, defeating the purpose.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tess,
Thank you for the review. I do apologize if the product did not work. If you need assistance you may call 888-237-8289 We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support,
Renee
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received the trash can and I gotta say I am disappointed. The sensor doesn’t work the way it’s supposed to. The lid doesn’t open automatically. And as I’m sitting here typing this, the lid is just sitting open. It’s not even shutting like it should. Very very disappointed! Waste of money if you ask me. Dissatisfied customer right here
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 3 Gal. Automatic Trash Can. I understand it is not working properly and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Mediocre at best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor is unpredictable for my unit. Ended up powering off with lid in uptight position under sink. Trash can is a trash can.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NotABuy4Me,
Thanks for taking the time and effort to leave a review with our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
trash can
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too small did not open looks larger. Needs to be at a price point for 13 gallon
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello HERO,
Thank you for taking the time to review our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel. I'm sorry that the product didn't meet your expectations. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Would be great if the motion sensor actually worke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The motion sensor is horrible, I bought 2 so its not just a fluke. End up pushing the open button 90% of the time because you have to sit there with your hand or whatever over the motion sensor for at least 3 seconds.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our 3 Gal. Automatic Trash Can. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely slow opening and the sensor to open is very small. Spend too much time trying to get it to open with the sensor. The push button to open and close doesnt work. Wouldn't recommend.
No, I would not recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size, doesn’t open/close correctly most of the time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel . I know that this could be an unfortunate situation that i doesn’t open/close correctly most of the time, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Insensitive Sensor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sensor that opens the trashcan is very difficult to activate. I usually have to swipe my hand in front of it 3 to 5+ times. Sometimes it does not work at all and I have to push the button.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Kellie.
I apologize for the experience that you had with this Automatic Trash Can. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Not what I was looking for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller then I expected so I returned immediately at store
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ElsieE,
It is important for us to hear your feedback about this product. We want to make sure that customer is confident in using this automatic trash can. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Super sensitive sensor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lid of the sensor is super sensitive sensor. I wouldn't get it. I would just get a self push one. The quality of trash can is just good.
No, I would not recommend this to a friendLazy cover
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about a month, then the door gets a little lazy and doesn't go all the way up. Clean no ubstructions just lazy.
No, I would not recommend this to a friendPay attention to what you're buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize how small it was. Waste of money that could've been used to buy a larger one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 3 Gal. Automatic Trash Can. We're sorry to hear that the size didn't meet your expectations and that you feel it was a waste of money.
Please reach out to our customer support team so we can assist you with finding a more suitable option. We're here to help and ensure you have a positive experience with our products.
Your satisfaction is important to us, and we appreciate your honesty. Thank you for choosing Insignia™! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-3-gal-automatic-trash-can-stainless-steel/6409628.p?skuId=6409628
Looks pretty ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually like all Insignia products... not that brand might have influenced decision but returned same day it was purchased. Not very sturdy.
No, I would not recommend this to a friendSmall Automatic trash can
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much smaller in person then when viewing online... Can be used for bathroom or home office... I returned it as thinking to use in kitchen...
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Average Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is good. Opening & Closing mechanish is not smooth.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel. I understand how exciting a new purchase can be and how upsetting it is that the closing mechanish is not smooth. that's why I would kindly ask you to contact us if you ever encounter another issue with your product we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/suppor
Mohammad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really very bad I brought may be one month ago . Touch is not working. There are say no return. Unbelievable policy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about your experience with our product. We strive to provide high-quality products to our customers and it is disappointing to hear that the touch functionality is not working as expected. Our return policy is in place to protect the integrity of our products and ensure that our customers receive the best possible experience. We understand your frustration and would like to offer our assistance in resolving this issue. Please reach out to our customer service team so we can further assist you with this matter. Thank you for your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-gal-automatic-trash-can-stainless-steel/6409628.p?skuId=6409628
Garbage and Not worth the money!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Got two of these. One didn’t work at all, and the other either won’t open or just opens and closes on its own. Would have returned them both but they arrived while I was on vacation so by the time I got them and tried to use them they were past the return periods.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Return the items
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To small for use. Not recommend. Don’t think it’s even necessary for any household use.
No, I would not recommend this to a friendStopped working after 2 mos.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for almost 2 mos. It was great until this morning that t lid wont close anymore. I even tried replacing with new batteries but still wouldnt close
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Abby,
Thank you for writing a review about our Insignia™ - 3 Gal. Automatic Trash Can - Stainless steel.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Product
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285