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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.7 out of 5 stars with 175 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the adapter's overall performance and functionality, highlighting its ease of use. The compact size is also appreciated by some users. However, a few customers have expressed concerns about the cable quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-175 of 175 reviews
  • Rated 5 out of 5 stars

    low price, works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well with my Beats wired earbuds, low cost , great price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted only two months.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter failed after about 8 weeks of light use. Poor durability for something that should be a simple, reliable accessory. I recommend sticking with the Apple-made version—it costs more upfront but lasts many times longer and actually holds up to daily use. If

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Robert, thank you for sharing your feedback. We’re sorry to hear the adapter didn’t meet your expectations. This isn’t the experience we want for our customers, and your feedback helps us continue improving. Please feel free to contact us at 877‑467‑4289 or insigniasupport@bestbuy.com so our team can review this further and provide the support you need if needed. Thank you for choosing Insignia.
      Vennila | Insignia. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Find the problem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT doesn't work consistently. I don't know why. It tends to shut down my phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Paul, thanks for sharing your experience We’re sorry to hear the adapter hasn’t been working consistently and even caused your phone to shut down, that’s understandably frustrating. This definitely isn’t the performance we aim for, and our support team would be glad to check and help troubleshoot or replace it. For further queries, please feel free to reach out directly at 877‑467‑4289 or insigniasupport@bestbuy.com. Thanks for choosing Insignia products. Sandhya | Insignia Products BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    So-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same product and price as at many merchants. Unable to rate further

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spend extra money for a more reliable product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well when it worked. Stopped working after a few months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Malcom, thank you for sharing your feedback. We are sorry to hear that your 3" USB‑C to 3.5 mm Adapter stopped functioning after only a few months of use. We understand how frustrating this can be, and this is not the level of performance or reliability we strive to deliver. We appreciate you bringing this to our attention, as it helps support ongoing improvements to our products. Please feel free to contact us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can assist you further.
      Andres | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this unit. It works for music to come thru on my car speakers but doesn't work for telephone calls. Perhaps my car is too old and my phone is too new.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Honey. We're sorry to hear the adapter didn’t fully meet your expectations for phone calls. We appreciate you sharing your experience, and we’ll keep this in mind as we continue to improve compatibility across devices. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally had for barely 2 months and it stopped working even though I never bent the cable hard or anything. Garbage cheap brand and product. Will order a better one off Amazon next time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oof. How do you mess this up?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. Would not recommend this brand to anyone. Stay away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't connect my headset to my phone as it should be

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gotta have a title!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoa! Could you believe this product made it to the shelf?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Crypticmythic, for your candid comment. We hear you, and we value all types of feedback, positive or critical. Your voice helps us better understand our customers’ expectations and improve moving forward. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works just fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to connect our new phones to non-Bluetooth headphones. It works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Great sound connector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome connector for my new iPhone 17. Very easy to plug in and use. Now I have awesome sound as I’m driving.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Nice I

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice accessorie for my cell phone listening pleasure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material seems very durable, and I haven't had any problems since I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attachment for headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely came in handy. Had to attatch them to her headphones to use for her phone. Had a great sales guy who told us that.

    I would recommend this to a friend