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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 529 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the 3 Outlet/3 USB 600 Joules Surge Protector's port count, overall performance, and size, with many appreciating the inclusion of a USB-C port and its suitability for various locations. The surge protector is also praised for its portability and surge protection capabilities. However, some customers have reported a buzzing noise, which is a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 529 reviews
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine a little bit costly but nice recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    InsigniaOutlet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option to expand the power outlet. Would have liked 2-USB-C charging ports. The one thing I DID NOT like was the tip at the back of it. I cut it off.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after a couple months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these units in August and one of them has already stopped working. It is outside of the return window so there is nothing I can do about it. Very bummed as it filled the need I had. But back to the drawing board I go.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia 3 Outlet/3 USB 600 Joules Surge Protector. We are sorry to hear that one of the units you purchased has stopped working.

      We understand how disappointing this can be, especially when the product met your needs. Please note that most of our products come with a one-year warranty. We recommend giving us a call at 1-877-467-4289 so that we can provide the best possible solutions and assist you further.

      Thank you for your understanding and for being a valued customer.

      Best regards,
      Rolf | https://www.bestbuy.com/site/insignia-3-outlet-3-usb-600-joules-surge-protector-white/6361093.p?skuId=6361093 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor design and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usb ports not working. The c type is also not working. Design is very poor and 3 plugs can't be connected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blocks an outlet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this only if you want the USB ports. It effectively only gains one 110V outlet since it blocks the lower one and you can't put it in the lower one without modification.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okayyyy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is OK the Amazon one I found with the surge protector built-in was better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work. as good as alternatives I found. who knows with this type of device. hard to get into the wall socket. not sure if pulling the plugs that are inserted will pull this back out of the wall or not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works. Somewhat??

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simply a plug. I give it three because you can’t have more than 2 full size cords with a ground plug on it. It just simply does not fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it in 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This won’t support fast charging, so if you have a newer iPhone, I don’t recommend this product. It was a good price but there are better products for newer devices.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fatal Design Flaw

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outlet/surge protector works as intended, however, the only thing anchoring the protector into the wall is the single three pronged plug on the top half of the product. This means once it's loaded up with various chargers and other items, the outlet easily falls out of the wall, cutting off your power. Might want to look elsewhere to something that isn't as finicky!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price is much higher than similar product at other places and service at store is good but not lot products were on display

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working right after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this outlet extender for 16 months and none of the usb/usb-c ports work anymore so so I have is a big ugly box that gives me ONE additional outlet! The first usb port stopped working right after the 12 month mark then the second one stopped a couple of weeks later and just tonight, I found out the usb-c port doesn't work anymore either! No, this wasn't the most expensive one out there but I stop paid money for it and it sure as heck should last longer than it did ! Now it's just junk!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kory72! Thank you for your feedback on Insignia™ - 3 Outlet/3 USB 600 Joules Surge Protector. We understand your frustration completely. It's disappointing when a product doesn't live up to expectations, especially when it fails after such a short period of time. We'd love to learn more about the issues you encountered so we can address them and do better in the future. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-3-outlet-3-usb-600-joules-surge-protector-white/6361093.p?skuId=6361093 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB doesn’t always work. But overall useful to have in the living room area.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inconvenience and annoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I unplug something from this surge protector, it comes out along with it. It fits loosely on the wall outlet. Even when I unplug a USB wire from it, the surge protector comes along off the wall outlet. It's kind of a inconvenience for me. So NO I wouldn't recommend this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Takes too much space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this fit in one of the outlets. I don't find this a good looking product, rather bulky!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    plug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usb ports are too low wattage to charge otherwise ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3-Outlet/3-USB Surge Protector -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should only think it is really bulky. Wish had been a lot slimmer

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, made crackling, bubbling noises after a day or two that persisted for a few seconds after unplugging. Item wasn't stocked anymore when I made my return. Return process was painless!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sam.

      We are really sorry for this negative experience and we clearly understand how this was a disappointing for you. Nonetheless, we are happy to read that our crew at the store made things better for you easy and quickly.

      Carlos V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. It served a need. Cost the same.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Little loose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little loose in the original outlet but it does the job.

    No, I would not recommend this to a friend
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