Customer Ratings & Reviews
- Model:
- NS-MCX321K
- SKU:
- 6416131
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 3’ USB-C to 3.5 mm Cable, especially its overall performance, compatibility, and USB-C connectivity. Many find it easy to use and appreciate its price point. However, some customers have expressed concerns about the cable's thickness and the volume it produces.
This summary was generated by AI based on customer reviews.
Not what I wanted.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really what I wanted, but that is really my fault.
No, I would not recommend this to a friendStill works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Served it's purpose, not great working but good enough.
No, I would not recommend this to a friendCar cord
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my car and it lastest long enough. Cheap and quick
I would recommend this to a friendDidn't last long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cable on Dec 27th 2024 and it already stopped working as of March 1st and I don't even use it that often. I usually would recommend Insignia products as I've used them since I got my first phone 12 years ago but this specific product sucks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear that your cable stopped working so quickly, especially after your long history of positive experiences with Insignia products. We understand your frustration, and we appreciate you bringing this to our attention.
It's disappointing that the cable failed so soon, and we'd like to make things right. Please contact our support team at 1-877-467-4289. We'll be happy to explore options for a replacement or other solutions.
We value your loyalty over the years, and we'll work hard to regain your trust. - Carl | Insignia Products
Audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me........!!!aaaaaaaaaaaaaaaaaaaaaa
No, I would not recommend this to a friendIt will work in a pinch bit not built to last.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't what is supposed to but after a few months bumped the plug the wrong way and it started get ready hot and play out of one side. Had to toss it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Aldestro,
Thanks for taking the time and effort to leave a review about our Insignia™ - 3’ USB-C to 3.5 mm Cable - Black (NS-MCX321K). I'd like to apologize for the situation that you're experiencing. I know how disappointing and dissatisfying that must be. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST for further assistance.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Would not get again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cord works but i am finding that it makes an auful noise even when connected properly which is annoying. I would not get this again if given the choice.
No, I would not recommend this to a friendAverage cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cord gets the job done, but the sound quality in the audio through it is not the greatest. Plus the wire is real thin and flimsy and could easily get damaged or short out. I think the quality matches the low price; you get what you pay for.
No, I would not recommend this to a friendUnclear that this is a one way cable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to connect my aux-out keyboard to my pc for the purposes of recording the output audio. Nowhere in the product descriptions does it say that this is a one way cable for usb-c side output only. Completely useless for what I bought it for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We understand your frustration regarding the product description and its limitations for your intended use. It's disappointing to hear that the cable did not meet your expectations for connecting your aux-out keyboard to your PC for recording purposes. Your feedback is important to us as we strive to provide clear and accurate information about our products. We will take your comments into consideration to improve our product descriptions and ensure they are more helpful for future customers. Keith | Insignia Support
Weak wire
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wire broke within less than a month of me having the wire. This product is not purchasing and should not be produced if it cannot last for a significant portion of time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We are sorry to hear about the issue with the wire breaking within a month. We understand your frustration and appreciate your insights. Your comments help us identify areas for improvement to ensure our products meet your expectations. We value your support and will take your feedback into consideration.
Keith | Insignia Support
Bad manufacturing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic part on the usbc side comes off when diaconnecting it. I would have given it one star but it send signal through the cable. And its very expensive even if it works.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 3’ USB-C to 3.5 mm Cable. I know that this could be an unfortunate situation the plastic part on the usbc side comes off when diaconnecting it. but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make noise between songs, the static is very bad...
No, I would not recommend this to a friend- Cons mentioned:Volume
Absolute Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. Volume was less than half of what I got from my old aux cable/USB C adapter, and sound only came through one side of my car's speakers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 3’ USB-C to 3.5 mm Cable! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your product.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Blah! :(
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality below what id expected from a best buy brand. Cord extremely flimsy. My cord that was on the verge of death, i would rather return this thing and keep my old....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We are sorry to hear that the audio quality and cord durability did not meet your expectations. Your experience is important to us, and we understand how disappointing it can be when a product does not perform as expected. We appreciate your input and will use it to improve our products and services. We are committed to providing you with better solutions in the future.
Keith | Insignia Support
fragile 3.5 tip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has a very fragile connection, the 3.5 tip is too fragile and moves a lot, there is a constant ground noise in silence.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear about the issues you’re experiencing with the connection and audio quality. We understand how frustrating it can be when a product doesn’t meet expectations, especially with something as essential as sound clarity. Your input is appreciated and will be taken into consideration for future improvements.
Keith | Insignia Support
Don't do it!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, wires crimped after just a couple uses. Shorts out. Junk
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth buying but good enough if your in a budget. Don't like that it causes lots of background static in between songs. It is what it is.
I would recommend this to a friendAbsolutely Awful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst electronic product I've ever purchased. There constant noise from this cord once plugged in. A high pitched whining that never stops. It whines when there's no audio being played. It whines when audio is being played. It's distracting. It's annoying. 100% waste of money. Wouldn't recommend to my worst enemy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia™ 3' USB-C to 3.5 mm Cable. We appreciate your feedback, as it helps us understand customer experiences better. We're committed to improving our products, and your insights are valuable in this process. If you have any more thoughts or suggestions, please feel free to share! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-usb-c-to-3-5-mm-cable-black/6416131.p?skuId=6416131
Wish it delivered good sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda disappointing. It works how its supposed to, but the sound quality that comes through is very flat.
No, I would not recommend this to a friendJunk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.junk, I purchased this a couple times because it’s the only one that my store seems to carry… Within a couple weeks, it does not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, StreamFly. I'm sorry to hear that you've had a disappointing experience with the Insignia™ 3’ USB-C to 3.5 mm Cable. We understand how frustrating it can be when a product doesn't meet expectations, especially after multiple purchases. To address this issue, we recommend contacting Insignia's customer support at 1-877-467-4289 for further assistance. They should be able to help resolve the problem. We appreciate your patience and hope to improve your experience in the future.
- Shiela | Insignia Support