Customer Ratings & Reviews
- Model:
- NS-MCX321K
- |
- SKU:
- 6416131
Customer reviews
Rating 4.3 out of 5 stars with 1232 reviews
(1,232 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 3’ USB-C to 3.5 mm Cable, especially its overall performance, compatibility, and USB-C connectivity. Many find it easy to use and appreciate its price point. However, some customers have expressed concerns about the cable's thickness and the volume it produces.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Thin ox cord
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great producy...but the wire is way too thin. I have never seen a poular brand so thin and flimsy...feel like it is not going to last very long.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t need.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t end up needing it! The Apple ear phones came with it!
I would recommend this to a friendRated 1 out of 5 stars
Iphone Accessory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my iPhone 16 pro max Returned ton store
No, I would not recommend this to a friendRated 2 out of 5 stars
Cheap price cheap quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good quality compared to other aux cords but it gets the job done
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasre of money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money and time. Don't buy this won't last, plus employee make go around all the store over 1 hour to find it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LisairaN, thank you for sharing your feedback on the Insignia™ 3’ USB-C to 3.5 mm Cable. We're sorry to hear about your disappointing experience with the product and the inconvenience you faced while trying to find it in the store.
Your comments are important to us, and we take them seriously. We apologize for any frustration this has caused and appreciate you bringing this to our attention. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer support team. Emman | Insignia Products
Rated 2 out of 5 stars
Cheaply made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is thin and flimsy and not worth a dime more than what I paid for it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Cheap Insignia cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Bought this to use with our Samsung S20 5G. It is a cheap piece of junk. I would have returned it, but I cannot find the receipt.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the USB-C to 3.5 mm cable. I am sorry to read that you the cable is not working for your benefit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
no
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.plugged in item. every time i connected it to the phone it seemed to have me touching it affect it. if not at a correct angle would sound terrible
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear about the issues you’re experiencing with the connection. It sounds like the item is sensitive to touch and positioning, which is affecting the sound quality. We appreciate your input and will look into this matter to improve our product. If you need further assistance, please don’t hesitate to reach out.
Keith | Insignia Support
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caused a high pitched squeal in my speakers, very annoying and ear-piercing.
No, I would not recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in the day, but serious static at night when the head lights are on. I give it a 2 because it works correctly in daylight.
No, I would not recommend this to a friendRated 1 out of 5 stars
Check compatibility first
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but makes the audio way lower than it should be!
No, I would not recommend this to a friendRated 1 out of 5 stars
Annoying high pitch noise/disturbance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked with my 2008 BMW but provided an annoying pitch that made it impossible to enjoy, wound up giving it away and buying an adapter from amazon of a different style.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TammyS,
Thank you for writing a review about our 3’ USB-C to 3.5 mm Cable - Black. We know how frustrating it is that it is having an annoying pitch. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 2 out of 5 stars
Type C audio Jack
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very thing and fragile cable. Fair length but if you must be careful with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 3’ USB-C to 3.5 mm Cable! We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work on my Samsung S21 phone. Bottom line. Period. Nothing else to say.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wire
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this product was going to be of better quality but i guess it gets the done.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LBrian,
Thank you for the review.I'm sorry that we haven't met your expectation regarding our product.You may contact us for further inquiries through our website www.insigniaproducts.com/support.
Insignia Support
Merjorie
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Poor quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the worst accessory you can buy, it doesn't work and the materials are of poor quality. I don't recommend it for use in a car, since you won't be able to use it without a horrible sound breaking your ears.
No, I would not recommend this to a friendRated 1 out of 5 stars
100% Trash do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More like worst buy. Complete trash. The wire created a electrical buzz and feedback. Made the music sound awful. Must have been defective or just poorly made.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamisonR, Thank you for taking the time to leave a review of our Insignia™ - 3’ USB-C to 3.5 mm Cable - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Didn’t help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t help with connecting my Air Pods Max Pro 2 headphones to PlayStation Portal
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your feedback with us. I'm sorry to hear that the Insignia™ 3’ USB-C to 3.5 mm cable didn't work as expected for connecting your AirPods Max Pro 2 headphones to the PlayStation Portal.
This cable is designed to connect devices with a USB-C port to those with a 3.5 mm audio jack, but compatibility can sometimes vary depending on the specific devices being used. Unfortunately, some headphones may require additional adapters or settings adjustments for optimal performance.
If you have any further questions or need assistance with finding a suitable solution, please don't hesitate to reach out. We're here to help!
Rated 2 out of 5 stars
Would not recommend this brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to stop purchasing Insignia Products. The price looks great but after a while it usually breaks.
No, I would not recommend this to a friendRated 2 out of 5 stars
Decent for the price, but flimsy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine, feels flimsy and easily breakable. Don't love it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Insignia™ - 3’ USB-C to 3.5 mm Cable - Black. I understand it charges slowly and that can be frustrating. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support












