Customer Ratings & Reviews
- Model:
- NS-MCX321K
- |
- SKU:
- 6416131
Customer reviews
Rating 4.3 out of 5 stars with 1232 reviews
(1,232 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 3’ USB-C to 3.5 mm Cable, especially its overall performance, compatibility, and USB-C connectivity. Many find it easy to use and appreciate its price point. However, some customers have expressed concerns about the cable's thickness and the volume it produces.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Fragile Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within a week despite no physical damage. I'm really not sure what could've broken it, but my guess would be the cold as hard as it is to believe. I left it in my car's glove box during the winter storms, and it stopped working after that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GuillermoC,
Thanks for taking the time and effort to leave a review with our Insignia™ - 3’ USB-C to 3.5 mm Cable - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Rated 2 out of 5 stars
Wimpy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cord is very flimsy, returned unhappy with the product.l0
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality cable, would just pay more and go wireless or with a different adapter
No, I would not recommend this to a friendRated 2 out of 5 stars
Buy only if you're desperate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a week then the casing came off the end.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - 3’ USB-C to 3.5 mm Cable - Black. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
don’t get this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is good but it makes noise when I play music and it’s annoying. It makes a high pitch noise and I have no way to stop it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 3’ USB-C to 3.5 mm Cable! We understand that you are having issues with your speaker. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your speaker.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic around the usb-c came off on thr second day.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thin it catches a shortage after a couple of weeks of usage my 2nd one.
No, I would not recommend this to a friendRated 2 out of 5 stars
Insignia cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good fit for IPhone users. I wouldn’t recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review ur 3' USB-C to 3.5 mm cable. I understand it wasn't a good fit for your iPhone and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Poor and cheap cable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started using it after purchase and it was good until I unplugged it from my phone and the top of the cord fell off. Continued to use it and it just continues falling apart. Would recommend buy another brand. Low quality cord.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our usb-c to 3.5mm cable. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Short Life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just didn't really last long. The product lifespan was very short lived although it worked great when it was fresh.
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy one from your local petrol stop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, tiny wire, very delicate. Do not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We're sorry to hear that our product did not meet your expectations. Your comments about the wire quality and durability are important to us, and we'll use this information to improve our products.
- Carl | Insignia Products
Rated 1 out of 5 stars
Steven Vance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is no good. i plan on returning it. When I plugged it into my phone and in the car it was very distorted . It makes weird sounds.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with my Samsung galaxy s23 ultra and it stopped working after a month. There's no wear to the cable or my phone's port.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AlexF,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 3’ USB-C to 3.5 mm Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Cheap feeling cable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like. Cable is super-thin & flimsy. The sound transfer in the car is too low. Bad quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Larue,
Hearing your feedback about this product is really important to us, we want to make sure that we can continue to create great and reliable products especially this cable so our valued customers like you is more comfortable and convenient in using this cable. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Does notbwork for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to connect Google phone to a non blue tooth car audio system. Plugged it in, and nothing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rhonda,
Thank you for the review. I do apologize if the product did not work. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Rated 1 out of 5 stars
Thin, cheap, flimsy = poor build quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap and flimsy. Feels like I could pull it apart without much effort. Its that thin. Poor build quality.
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless dont buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quallity is bad, cuts out if the song audio get to quite. Cable is this and would not last if i had not just thrown it away for being useless
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 3’ USB-C to 3.5 mm Cable - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Not worth it...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wire is toooo flimsy! Cheaply made and not worth buying. Found a USB-C way sturdier on Amazon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ennie,
Thank you for taking the time to leave a review of our Insignia™ - 3’ USB-C to 3.5 mm Cable. We apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Screech noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine other than the terrible screeching noise that doesn’t go away
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the persistent screeching noise coming from your device. That's certainly not the experience we want you to have. While it's positive to hear that the device is functional otherwise, we understand that the noise is disruptive and inconvenient. It could indicate a mechanical issue that needs to be addressed. We recommend reaching out to our customer support team for assistance. They can provide troubleshooting steps or arrange for a replacement or repair if necessary. Your satisfaction is our priority, and we're here to help resolve this issue for you. Thank you for bringing it to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-usb-c-to-3-5-mm-cable-black/6416131.p?skuId=6416131
Rated 1 out of 5 stars
The worst.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible audio from the moment I plugged it in. High-pitched whine, like feedback, in the background. If I move the wire around, the whine goes away, but then sound only comes out of one speaker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you for taking the time to review this product. We understand that you wish to have a working cable and so, please know that you can contact us on the link below, and we will gladly check what could be happening.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us












