Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$8.99
Save $1
The comparable value is $9.99

Customer reviews

Rating 4.3 out of 5 stars with 1232 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 3’ USB-C to 3.5 mm Cable, especially its overall performance, compatibility, and USB-C connectivity. Many find it easy to use and appreciate its price point. However, some customers have expressed concerns about the cable's thickness and the volume it produces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,232 reviews
  • Rated 1 out of 5 stars

    Bad quality, get another one

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for some time only, after a month some speaker did not get any sound, I thought the speakers were not working but then realized the cable was not working anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product, anything higher than 30ohms gives a terrible hum on the speakers

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Justin,

      Thank you for writing a review about our Insignia™ - 3’ USB-C to 3.5 mm Cable - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you plug it in your phone it makes a screeching noise. It feels like it's going to break any second.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one drop of water and this thing stop working.. I paid 10 dollars for it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello TreH,

      Thank you for taking time to write a review our Insignia™ - 3’ USB-C to 3.5 mm Cable - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work for audio in vehicle. This was a waste of money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello AntreonW,
      Thank you for taking the time to leave a review of our Insignia™ - 3’ USB-C to 3.5 mm Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Na

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't last long is the third one i buy less the a year

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JesusT,

      We apologize for your experience with this product. Hearing from you makes us keener when manufacturing this product so we can provide the best quality to our valued customers like you. Please contact us at 1-877-467-4289 if you need further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Where tf is my order

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oredred this, in-store, 2.5 weeks ago. Aint seen it yet.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello FrankM,
      I apologize in behalf of Insignia Products. To check and follow up on your order, please contact 1 (888) 237-8289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap easy to break cable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap. Easy to break cable. Does the job but be very careful with it....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work very well cable falls out of phone. I wouldn't buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ineffective device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to fit my requirements of connecting an electronic device to my car ....BestBuy tech assured me it would do the trick....doesn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke immediately from the audio cable side when I bought it. Poor quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke right away

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and broke within the first minute of using it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking the time to review our Insignia™ - 3’ USB-C to 3.5 mm Cable - Black, I understand how exciting a new purchase can be when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Flimsy cheap design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy design near the connection point cases it to fail eventually.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the cord in January of 2023 and it stopped working in June of 2023.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CDay,

      Thank you for taking the time to review our Insignia™ - 3’ USB-C to 3.5 mm Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    NOT WORTHY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incompatible with the headset I bought. A total waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality. Had to push on the wire to get it to sound good. Was like that from the start. Shouldn't have thrown the box out right away.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      Thank you so much for writing a review for our 3’ USB-C to 3.5 mm Cable, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap, poorly made..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic cover for the piece that attracts into the phone broke within 1 hour of unboxing. Poorly made.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 3’ USB-C to 3.5 mm Cable! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cord didn't work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it and it didn't work. Tried to use it right after buying it but it didn't work. Had to return it immediately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product unless you like lots of static and very irritating noises. Its definitely a NO for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    See other options

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super low quality sound. Only use as for an emergency because for the prices and the quality sound that provides is not good

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Aaron, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia