Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Customer reviews
Rating 4.6 out of 5 stars with 2967 reviews
(2,967 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. No problems or complaints. Would recommend. Until further say so
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Tonyh! Glad to hear everything is running smoothly so far. Wishing you continued satisfaction with your fridge—enjoy!
- Shiela | Insignia Support
Rated 5 out of 5 stars
A Very pleased consumer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was real easy to order on the phone and arrange delivery which was right away the delivery went easy with prior notificarion delivey and set was excellent very pkeased with my purchase and the whoke process will definitely order again Thanks for the excellent experience!
I would recommend this to a friendRated 4 out of 5 stars
Love the fridge but not the noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice surprisingly large fridge. Only downfall is that it makes a gurgling noise when closed. It doesn't do it all the time but it is annoying. Call a repair person out and guess what it did not make any noise. But it does it periodically
I would recommend this to a friendRated 4 out of 5 stars
Water gurgling sound - no ice maker or water line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed 5 weeks ago. Really like product, but just noticed that after opening and closing the door to the refrigerator, there is a water gurgling/running sound for a few seconds. On-line help was no help, but if someone knows if this is a problem, before I call Tech support, I would appreciate any info.
I would recommend this to a friendRated 5 out of 5 stars
Good product only one complaint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with everything but the slide out freezer tray because it always comes off track
I would recommend this to a friendRated 4 out of 5 stars
Great for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and quiet. Spacing for shelves could be spaced out better. Can’t fit many taller bottles
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the feedback, Thomas! Great to know it’s quiet and efficient—shelf spacing is a helpful note for future improvements.
— Shiela | Insignia Support
Rated 5 out of 5 stars
Great Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator about 3 months ago. Have not had any problems with it. The only problem is that once you buy something from Best Buy they hound you and hound you for reviews. How are you suppose to review something that should last years in only a few days.
I would recommend this to a friendRated 5 out of 5 stars
Beautiful appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A goodbye for the price the freezer works well. The refrigerator cools as it should. I recommend this.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DonnaL,
Thank you for your review! We're pleased to hear that you find the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator to be a good value for the price and that both the freezer and refrigerator are working well. Your recommendation means a lot to us!
If you have any further questions or need assistance, please feel free to reach out. Patricia | insignia Support
Rated 3 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge spacious only gripe I have about it for some reason it gets extremely hot on the outside of it and is kind of noisy
No, I would not recommend this to a friendRated 4 out of 5 stars
Satisfied Custome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. It is a no buzz and whistles product and that is exactly what I was looking for
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Daisy0518! We're so glad the fridge fits your needs perfectly—simple, reliable, and just what you were looking for!
- Shiela | Insignia Support
Rated 5 out of 5 stars
Perfect buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator on top. You can see everything in front of you instead of leaning down to see what you need. The freezer on the bottom holds everything nice and neat. Two drawers to separate your foods. I use the top drawer for vegetables and desserts.
I would recommend this to a friendRated 4 out of 5 stars
Good garage refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, good replacement for what we had before. We don't need extra functions as this is intentionally for extra storage in the garage. However, when it was delivered, the delivery guy noticed as we were putting the refrigerator together that the drawer at the bottom was cracked. He made the report and part replacement was delivered after two weeks.
I would recommend this to a friendRated 5 out of 5 stars
My new stainless steel refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it The style is very nice The storage is great I recommend this refrigerator to anyone
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review, CherlynB! We're thrilled to hear that you love your new Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that you appreciate the style and storage capacity. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out. Enjoy your refrigerator!
- Shiela | Insignia Support
Rated 4 out of 5 stars
Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg I love my new fridge! I was in desperate need of a new one as my old one blew out and damaged all my food. But the sides of the fridge is really hot, is this normal or has it happened to anyone else? A little concerned
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi YovankaL, thank you for your enthusiastic review! We’re thrilled to hear that you’re loving your new Insignia™ Bottom Freezer Refrigerator. We’re sorry to hear about your old fridge, but glad this one is working out for you. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 5 out of 5 stars
Best product ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.U love my new refrigerator! The deep freezer part is the best part :
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LeahG! We love your enthusiasm—so glad you’re enjoying your new refrigerator! That deep freezer space really is a game-changer. Thanks for the glowing review!
— Shiela | Insignia Support
Rated 5 out of 5 stars
Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it, I highly recommend this item, works very well and reliable.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the strong recommendation! Great to hear it’s working reliably and living up to expectations.
— Shiela | Insignia Support
Rated 4 out of 5 stars
Nice fridge, but damages from transit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s working well. Only issue was one shelf for tre door arrived very broken as did the top drawer for the freezer. We called for them to be replaced but nothing yet. So while we are happy with the purchase we just didn’t get everything it’s supposed to have this the lowered score.
I would recommend this to a friendRated 4 out of 5 stars
Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price my door did rub some after the first year but still have 3 years of warranty
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the honest review! Great to hear it’s been a solid performer overall—and good call on that extended warranty for peace of mind!
— Shiela | Insignia Support
Rated 5 out of 5 stars
Wonderful Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia fridge is the perfect combination of quality, style, and affordability. It has made my new kitchen look very modern and luxurious.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're thrilled to hear that your Insignia fridge has added both style and functionality to your new kitchen. It's great to know that it meets your expectations in terms of quality, affordability, and modern design. Enjoy your luxurious new kitchen setup! Keith | Insignia Support
Rated 5 out of 5 stars
Will purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so in love with my fridge, only down size is not alot of height at the top
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear you're so in love with your Insignia refrigerator! We appreciate your positive feedback.
We understand that the height at the top might be a slight limitation for taller items. We'll certainly keep this in mind for future designs. Enjoy your fridge! - Carl | Insignia Products















