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Customer Ratings & Reviews

$599.99
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The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2967 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,967 reviews
  • Rated 5 out of 5 stars

    Great frig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Nothing fancy but love the bottom freezer and ice maker. Great buy for the money. Meets all our needs for our small condo and just the 2 of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator especially the warning beep when the door is left open

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, good size for food in fridge and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Refrigerator- Exactly what I wanted!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for one of my rentals it’s, beautiful, modern, simple and I never I have to worry about ice and filter repair calls… because I didn’t buy or want those options. But… They are available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator to the rescue!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator is great for the whole family. Our last one went out without notice. Best Buy jumped in to help and had a new refrigerator that fit our budget and set up delivery and took our old one also. What a great help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I love the format, layout and ease of organizing this refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We are thrilled to hear that you love the format, layout, and ease of organizing our refrigerator. Your satisfaction is important to us, and we are committed to providing products that enhance your daily life.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Bret

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new refrigerator and also one that was bigger than the one we had. It was a very good buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BretS! Thank you for your feedback, Bret! We're pleased to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification was a good buy for you and met your needs for a larger refrigerator. Enjoy your new appliance! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Reinstalled new refrigerator and ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and the service people who installed it! The second time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Rebecca! We're glad to hear that you're pleased with your Insignia™ refrigerator and the service team. Your satisfaction is important to us!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. plenty of room in both areas. Sizes are perfect and it’s sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for price, great storage, good quality and nice design

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful review! We're delighted to hear that you're enjoying the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that the design, storage capacity, and overall quality have met your expectations—especially at a great price point. We appreciate you taking the time to share your experience. If you ever have any questions or need assistance, we’re always here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Replacement Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect look, chills great . Freezer drawer moves smoothly and I like the large basket . Happy to have it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. We're thrilled to hear that you love its perfect look and that it chills great. It's wonderful to know that the freezer drawer moves smoothly and that you appreciate the large basket. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia fridge is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price. Keeps everything ice cold.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for sharing your thoughts! We're glad you're enjoying your Insignia fridge—it sounds like it's keeping everything perfectly chilled just like it should. Great value and great performance make for a cool combination. Stay frosty! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator and professional installation. The people installing the fridge were helpful.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Glad to hear you’re loving the fridge—and that the installation team made the experience even better! Thanks for the kind words and for sharing your experience.
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator and plenty of room to fit everything!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DawnA,
      Thanks so much for the kind words! We’re thrilled to hear you’re loving the look and spacious design of your new refrigerator. We built it to be both stylish and practical, so it’s great to know it’s meeting your needs. Here’s to keeping everything fresh and beautifully organized! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet need more time to see how the product works out just barely got it.Good so far .but it does make some noise sometimes I'm unsure of.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Keepinitcold! We're glad to hear that your initial experience with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is positive. It's normal for new refrigerators to make some noise as they settle in, but if you have any concerns, please don't hesitate to reach out to our support team. We hope it continues to meet your expectations. If you have any other feedback or questions, feel free to share. Enjoy your new refrigerator!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service & so many good deals and helped me find the best fridge for a great price with amazing installment plans!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our service and found the perfect fridge at a fantastic price. It's great to know that our installment plans were helpful too. If you need any further assistance or have more feedback, we're here for you! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the second team of installers was great!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks so much, PabloE! We're happy to hear your Insignia™ Bottom Freezer Refrigerator delivery went smoothly and that the second installation team provided excellent service. We’re committed to making sure every part of your experience is a positive one. Enjoy your new fridge, and thanks for sharing your feedback! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge, the men that deliver it were so professional, very nice and filled me in on when I could transfer my food, and freezer, very helpful. Thanks Best Buy and Staff! Highly recommended and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price decent fridge. Went wuth this one instead of a lower price model. Glad i dif

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Daryl,

      Thank you for your feedback! We're glad to hear that you're satisfied with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator and that you feel it was worth choosing over a lower-priced model. It's great to know you're happy with your decision.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my Samsung fridge that went bad. Good fridge for the price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's good to hear that your Insignia refrigerator is proving to be a reliable replacement for your Samsung, especially at its price point. We hope it serves you well for a long time! - Carl | Insignia Products BBY-ExBrand_Insignia