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Customer Ratings & Reviews

$599.99
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The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2967 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,967 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fridge and I love the fact it has an alarm on there keeps the kids out because they will sit there with the door open just to drink water

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was a better price in comparison to the other c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a great refrigerator for the price point. It does the job there’s not a ton of space if you wanna store big containers for parties of food but as in every day use, get what you paid for. It’s very cold and it has an alarm if you leave the doors open.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KristineM, thank you for your feedback! We're glad to hear that the refrigerator is meeting your everyday needs and that it keeps your food cold. The added feature of the alarm for open doors is definitely a convenient touch. We appreciate your insight on the space limitations and the capacity for storing larger containers. Your honest review helps others make informed decisions. Thank you for choosing our product! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Refrigerator and Freezer. Lots of room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Seems to be a good value for the price. Still have not figured out the operating cost. It states "energy efficient", we'll see when our next bill arrives.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trying to keep my cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing an Insignia product and maybe my last! I purchased a refrigerator on February 25th, and less than 20 days my refrigerator is not cold enough to keep my food at a safe temperature. I have to throw away all of the food in my refrigerator. What frustrates me more is calling Insignia about the warranty, their 1st appointment for someone to look at it, is a week later. I have a child and need a refrigerator. So am I suppose to buy breakfast, lunch, and dinner out some where and still work. I know things could be worse but still frustrating. Insignia needs to do better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit skeptical to buy this fridge cuz I didn’t know ingsina best but brand made fridges but after receiving it’s honestly a great purchase for my new home !! Love the lower bottom freezer Everything about it is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the cost works great wouod recomend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Appreciate the recommendation, Tido54! We’re happy the fridge is delivering great performance and value. Enjoy the extra space and convenience!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Finally a great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool service, thank you. Took a long time to get though

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, DarlaK! We're so glad to hear you're enjoying your new Insignia™ Bottom Freezer Refrigerator and that it’s living up to your expectations. We appreciate your patience with the delivery process and are happy it was worth the wait. If you need any support down the line, we’re always here to help. Enjoy your new fridge! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not a large refrigerator it fits our needs perfectly. It looks good, is easy to keep clean, and functions as it should, which is saying something these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it..easy access to freezer for my grandson who is constantly in it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Melbee6, for your wonderful feedback on the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification. We're delighted to hear that you love it and that the easy access to the freezer is a hit with your grandson! Your satisfaction is our priority. If you have any further comments or need assistance, please don't hesitate to reach out. Thanks again for choosing Insignia! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Don’t miss the excellent fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t miss the excellent fridge! Great value for the prices. Was exactly what I needed for half the price of the name brands. Has been a great refrigerator so far. Very quiet and energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, I got this fridge for my daughter as a starter fridge when she moved out and she loves it. It fits her space perfectly

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're so glad to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is a perfect fit for your daughter's new space and that she loves it. It's wonderful to know it's working well as a starter fridge. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    VERY HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! Also, with all the assistance Best Buy personnel gave me during the process. Because of inclement weather, I had to postpone my pickup several times. Everyone was helpful and provided me with quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service at best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received Excellent customer service at the time of purchase and delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get the orders right but, Best Buy worked with me until everything was right. I really appreciate all their hard work on the orders. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soo good I like Large space and controlled cooling

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! That sounds like a fantastic fridge! Having plenty of storage and precise cooling control makes all the difference. Glad the Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator is working so well for you—hope it keeps everything fresh and chilled just right! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    love my new refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order online. Great customer service! Excellent delivery drivers! Extremely courteous!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, SondraH! We're delighted to hear that you love your new Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's wonderful to know that you found the online ordering process easy, experienced great customer service, and had an excellent delivery experience with courteous drivers. If you have any questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought it. It has been a very reliable second fridge for my small food business and helped free up room in my main fridge. No issues to setup! It’s a great product for to be a garage princess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for several months now, No issues whatsoever. It was to replace a side by side that went bad.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Shopper2020! We're glad to hear that your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator has been working perfectly for several months and has successfully replaced your old side-by-side. If you have any questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Referi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrei running good. It really works my food and fruits.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ZenC! Thank you for your feedback! We're glad to hear that your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is running well and keeping your food and fruits fresh. A reliable refrigerator makes all the difference! We truly appreciate your support and hope it continues to serve you effectively. |Angelica| Insignia Products| BBY-ExBrand_Insignia