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Customer Ratings & Reviews

$599.99
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The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2967 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,967 reviews
  • Rated 5 out of 5 stars

    Nice Fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! The bottom freezer makes it so much easier to see what’s in the fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that you love the refrigerator and find the bottom freezer design convenient. Your input is valuable to us as we strive to provide products that enhance your daily life. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door doesn’t shut well, have to push it hard to make sure it’s closed all the way

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear about the issue with the door not closing easily. We appreciate you bringing this to our attention, and your input helps us understand how the product performs in everyday use. It’s good to know that once closed properly, it still functions as expected.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Early Review - but more than Satisfactory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only been 2 weeks. We hesitated a little due to prior feedback but put PLUS with the Geek Squad service as our deciding factor to go ahead.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, SeniorsInIndiana, for your early review of the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're glad to hear that, despite initial hesitations, you decided to go ahead with your purchase and are more than satisfied so far. It's great to know that the Geek Squad service played a role in your decision. Your feedback is valuable to us, and we hope you continue to enjoy your new refrigerator! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Adequate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer on the bottom is the best. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very good and I love it so much. It works well and it does not make any noise while cooling the food.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that you love your fridge and that it works well without making any noise. Your satisfaction is very important to us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fridge. I’m extremely happy. It’s very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for mom she and all us absolutely love love love it. Mu brother picked it up and installed it. Will continue to use Bestbuy.com for our appliances and electronics.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear that your mom and the whole family are loving the new refrigerator! It sounds like a great purchase. Thank you for sharing your positive experience with Best Buy and for choosing to shop with them for your appliances and electronics. If you have any other feedback or questions, feel free to let us know. Enjoy your new refrigerator! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge for my parents and they absolute love it! It has the setting where it beeps if you done close the doors all the way. The chrome finish is beautiful too. I bought it over the summer and it’s been great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works well but the bottom drawer doesn’t latch closed very well. You have to make sure you push it closed completely.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Jose! We're glad to hear that the 18.6 Cu. Ft. Bottom Freezer Refrigerator is working well for you. We appreciate your feedback about the bottom drawer not latching closed very well and the need to push it completely. Your comments are valuable to us, and we'll take them into consideration for future improvements. If you have any other feedback or need assistance, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.Although I dont write much review but this was easy to order and good deal properly mentioned on the app. As Best buy total member, received free delivery and installation. My whole household items are from Best buy. No brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product Exceeded my expectations and at a Great Value! In 1 word. Savings!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, KaliiaP, for your feedback! We're thrilled to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator exceeded your expectations and provided great value. Your satisfaction and savings are important to us. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Vivian Newell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I need at this time. Except the door opens on the wrong side, & installers stated I need to get an appointment to have it switched to open on the other side.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the product meets your needs. We apologize for the inconvenience regarding the door opening direction. We recommend scheduling an appointment with our installers to have it adjusted. Your satisfaction is important to us, and we appreciate your understanding. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Happy buyer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refergator, plenty of space, well lit inside. Good value for the money.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Daniel, thank you for your review! We're thrilled to hear that you are happy with your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that you find it spacious, well-lit, and a good value for the money. If you have any other feedback or need assistance, feel free to reach out.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Amazing fridge for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a hige upgrade from the smaller fridge that I used to have. It can definitely hold a lot of items. Its been about 2 months that Ive had it now and I am very pleased with my purchase :)

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you're pleased with your upgrade to our larger fridge and that it's able to accommodate a lot more items! It's fantastic to know that it's been serving you well for the past two months. If you have any further feedback or questions about our products, please feel free to reach out. We're here to assist you in any way we can!

      -Carl | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Nice for a narrow space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love the bottom freezer. The fridge is a little smaller that my unit that had a top freezer. But overall I really like it so far. If you have a little one it may a challenge for them to learn to open since there is no handel. But that may be a plus or minus depending on you little one. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to arrange your food in it. It has a beeper if the door is open too long as a warning.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Hockeynuts, for your feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification! We're glad to hear that you find it easy to arrange your food and appreciate the beeper feature for open doors. Your positive experience is important to us, and we appreciate you sharing it. Enjoy the convenience and efficiency of your new refrigerator! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and perfect fit. Storage is medium size, but is just right since this is my second fridge. I love my new fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you love your new Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that it fits perfectly and meets your storage needs as a second fridge. Enjoy your new appliance! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator that fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a hard time finding a refrigerator with a bottom freezer to fit the space in our rental. This fit! Works well. A basic refrigerator, but all that we need. I added a couple of extra drawers for cheese keeping. Price was right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this fridge. Clean and sleek look. Love that the drawers are clear on the door, it helps to not let any messes build up over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic refrigerator for a fantastic price!,The installers were very nice and did an excellent job.They were so careful! I was worried because I couldnt see a floor sample but all fears conquered,Bravo Best Buy!

    I would recommend this to a friend