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Customer Ratings & Reviews

$599.99
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The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2967 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,967 reviews
  • Rated 4 out of 5 stars

    Outside refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Keeps constant temperature even though we used it outside in a plastic shed. but we live in California and the temps outside are never to bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product! Was hard to find a decent fridge that would fit under the cabinets and this worked perfectly. Plenty of space and really upgraded the look of our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great refrigerator for the price have nice storage shelves and drawers are all really sturdy love the finish

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you are pleased with the refrigerator, especially its storage shelves, sturdy drawers, and finish. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very good customer support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous customer support very knowledgeable with the product I chose and even did a follow-up call to make sure everything was to my liking I would recommend Best Buy to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits perfect new to freezer on bottom ahhhhhhhhhhhhhhhhhhhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very saticfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted! So happy with this purchase. Delivery was super smooth. Overall great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bottom freezer frig

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED this frig! I bought it online and it exceeded my expectations! Delivery was perfect! I had to move and the only thing I miss is that frig lol. Buy it! You’ll love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small enough but bigger on the inside good choice

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review, DavidG! We're glad you're happy with the Insignia™ Bottom Freezer Refrigerator—compact on the outside but spacious inside! A solid choice for sure. Enjoy your new fridge!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new refrigerator. I have looked for months and finally found a perfect one. My salesperson was polite and very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't know what you mean about a title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I bought this one for my son he likes it does make noise like mine sounds like a date processor every once in awhile it's kind of noisy at night other than that it's a good refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge, easy pick up , good price, staff was helpful in loading it into our truck

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator. We're delighted to hear that you love your new fridge and that the pick-up process was easy. It's great to know that you found the price good and that the staff was helpful in loading it into your truck. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second refrigerator model i have purchaed in the last year for 2 different homes. Very happy with the product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your continued support and for choosing our refrigerator models for both of your homes! We’re thrilled to hear that you are very happy with the product. Your satisfaction is our top priority, and it’s wonderful to know that our refrigerators have met your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good for someone with kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alarm that goes off if you (accidentally) leave the door open is very helpful

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear that the door alarm feature has been helpful for you. It's designed to provide that extra peace of mind and convenience, and we're happy it's making a difference in your daily routine.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Thoughtful Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The visibility inside the refrigerator is fantastic. Having a drawer freezer makes handling the frozen items much easier.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, MemarieW! We're delighted to hear that you're enjoying the thoughtful design of the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that the visibility inside the refrigerator is fantastic and that the drawer freezer makes handling frozen items much easier. If you have any other feedback or need further assistance, feel free to reach out. Enjoy your new refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my fridge, it’s perfect size for my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LITTLE FRIG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST PURCHASED. THE FRIG SEEMS TO WORK WELL AND IS REASONABLY PRICED WITH OTHER GOOD REVIEWS. PURCHASED TWO. ONE CAME DAMAGED AND WAS REPLACED. DELIVERY SERVICE GREAT. THE LOWER FREEZER IS ADEQUATE SIZE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bottom freezer fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. It has good storage capacity for us but would need more room for a larger family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really very happy to buy this product. it just fits to my kitchen and it's a good quality product from Bestbuy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're delighted to hear that you're very happy with your purchase and that it fits perfectly in your kitchen. It's great to know that you find it to be a good quality product from Best Buy. Your satisfaction is our top priority, and we appreciate your support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great budget priced fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge that we use as a garage unit. Amazing value for the price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is serving you well as a garage unit and that you find it to be an amazing value for the price. If you have any other comments or need further assistance, feel free to reach out. Enjoy your fridge! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great Modern Refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price and modern look. LED lights in both section are a plus. Only complaint is that the drawer in the freezer section can get stuck and won't open/close without having to rock it.

    I would recommend this to a friend