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Customer Ratings & Reviews

$599.99
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The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2967 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,967 reviews
  • Rated 5 out of 5 stars

    Bottom freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t actually used it yet but I’m sure I’m going to love it. Tired of standing on my head to get things off the bottom shelf in top freezer type refrigerators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of our refrigerator was on time and efficiently install with no mess or damaged walls left behind. Delivery guys were courteous and caring.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sides get very hot often throughout the day even in morning before door is opened. Good price, but I wonder how long it will last as it does not seem normal for the sides to be that hot as often as they are.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for people not looking for built in ic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice budget refrigerator . Good looking and very functional! Good option if you don't need a built in water or ice maker which take up a lot space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolutely best service I ever received. The staff was perfect with bringing it out and very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent workmanship & service. Well worth the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship and service. Well worth the money. Love this refrigerator by Insignia!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review of the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification! We're thrilled to hear that you love the refrigerator and find the workmanship and service excellent. It's great to know that you feel it's well worth the money. Your feedback is much appreciated, and we're glad you're enjoying your new refrigerator! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom was looking for a refrigerator and this is a favorite refrigerator I will highly recommend the twenty ones

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! It’s wonderful to hear that it’s become a favorite for you and your mom. Your recommendation speaks volumes about its quality and performance. If you have any specific features you love or tips for using it, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Out with the old in with the New

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a refrigerator which was 25 y/o. Freezer space doesn't seem as much in the old freezer. I did notice some frost on the freezer drawer. Hopefully it does not continue. Otherwise, I like this refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Little Small but Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Wish the fridge had a handle though. Energy efficient!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear the fridge is working well and that you appreciate its energy efficiency. We understand the importance of convenience, and your note about the handle is valuable as we continue to improve our designs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Missing Parts - Switching Door Side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I am giving this 2 stars is that the left hand door hinge that was supposed to be included with the accessory pack was missing. I called and it is backordered. How would this get backordered as you wouldn’t really order this separately since it was supposed to come with the fridge. I was advised to call back about a week later to order it. They couldn’t do it then??? I called back a week later and they ordered it. Hasn’t arrived yet (almost 2 weeks from my last call). Feels like false advertising to say this fridge door can be switched to the opposite side if the required part isn’t included as it should have been.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 weeks of use and extremely satisfied. The refrigerator is attractive and functional.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're delighted to hear that you are extremely satisfied with the refrigerator after six weeks of use. It's wonderful to know that you find it both attractive and functional. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good apace great quality ,good design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After your people set up the fridge, they explained the functions. It is simple to use and very spacious inside, well lite and plenty of storage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We are glad to hear that you are pleased with the setup and functionality of your new Insignia™ refrigerator. If you have any further questions or need assistance, please feel free to reach out to us. We appreciate your business and hope you continue to enjoy your spacious and well-lit fridge. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great refrigerator it’s small and compact and it’s very deep we can pack a lot of food in there

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you're enjoying the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that its compact size and deep storage capacity are meeting your needs. If you have any other thoughts or suggestions, we'd love to hear them! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly what I needed. Best Buy was a joy to work with . Seamless ordering and delivery. Affordable and nice style. Delivery service were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality refrigerator. Two pull out freezer drawers so easy to stack meat vegetables etc. The price is nice at Best Buy I would recommend this fridge to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, recommended for a secondary fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We are pleased to hear that you find the refrigerator great and recommend it as a secondary fridge. Your satisfaction is important to us, and we are committed to maintaining the high standards that you appreciate.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything we were looking for. Reasonable priced, shelves have tons of room. Love the stainless steel look. We will definitely shop at Best Buy again!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge I love it. It works amazing for the whole family

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We are thrilled to hear that you love the fridge and that it works amazingly for your whole family. Your satisfaction is very important to us, and we are committed to providing products that meet your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my recent purchase of my refrigerator it was a great choice.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you are happy with your recent refrigerator purchase and that it was a great choice for you. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia