Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- SKU:
- 6467055
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.
This summary was generated by AI based on customer reviews.
Great look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great look and work well. Spacious, enough space in freezer too.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you are pleased with the look and functionality of the product. It's great to know that you find it spacious, especially in the freezer compartment. Your satisfaction is important to us, and we are committed to providing products that meet your needs. Keith | Insignia Support
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge! Fits in the kitchen perfectly!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're thrilled to hear that you love the fridge and that it fits perfectly in your kitchen. Your satisfaction is important to us. Ivy | Insignia Support
Perfect for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fit for my life but likely too small for a family. Had to switch the door from right open to left open. Manual could have been better written to show the swap. I do like it.
I would recommend this to a friendLove it so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and is working well so far. It requires a little more force to close than what I’m used to. I’ve left it cracked open a few times. The alarm was useful.
I would recommend this to a friendThird time is the charm?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First refrigerator delivered was physically damaged. Replaced a few days later with one that didn’t work at all, costing me over $200 in spoiled food.. Third one seems to work fine.
I would recommend this to a friendI recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, I love it. It’s been more than a year since I bought it and I have no complaints.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review of the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. We're delighted to hear that you love it and have had no complaints after more than a year of use. Your satisfaction and recommendation are greatly appreciated.-Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, especially for the price! No regrets!
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. It is very spacious and keep Seratine really cold.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you love your new Insignia™ Bottom Freezer Refrigerator. It's great to know that it's spacious and keeps everything really cold. If you have any other comments or need assistance, feel free to reach out. Enjoy your new fridge! |Angelica| Insignia Products|
Best purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it the best purchase ever............ m.mm
I would recommend this to a friendGood fridge choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice for my space. Clean lines, no handles. More interior room than I anticipated. I say this because I did not see it in person. Very happy with this product.
I would recommend this to a friendGreat deal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great deal! Delivery was quick and the gentlemen delivering, were kind and mindful of our home
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're thrilled to hear that you found the deal great and that the delivery was quick and courteous. Your satisfaction is our top priority, and we're glad to know our service met your expectations.
- Carl | Insignia Products
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no problems have had for 2 months now love the feature if door stays open it beeps
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you find the size of our product convenient for your small office and that it operates quietly. Your satisfaction is important to us.
- Carl | Insignia Products
Horrible customer support. Buy a different fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered my door as a left opening door and it was delivered as right opening. I asked the guy to switch it as they had to remove it to place it to its final location. He said he couldn’t do it. No problem. Went to switch it myself and there was no left middle hinge. I called my local Best Buy and got routed to a call center that instructed me to go to the store for the hinge. I told him that the store won’t have it, yet he insisted. Went to the store and guess what, no hinge! Anyways, the guy at the store told me to call Insignia. Insignia sent me the left hinge replacement kit and guess what…no hinge in the kit! I’ve been told for almost 2 months (literally…Not exaggerating) that the left middle hinge will be delivered in 5-6 business days. Now it’s on back order and I’m being told by the escalation dept to just wait for it to come in. No other mitigation strategy offered (bravo customer service). I tried to be a good customer and NOT have Best Buy deliver me a new fridge over a small hinge. It’s a waste of pay for them, and hours. I should’ve done that when offered but that also comes with risks (deliver scratching the walls, delivery windows from 8-5, etc.) Anyways, I have no idea if this fridge works or if it’s good. This entire experience stinks cuz I have a fridge that I paid for yet can’t plug in (cuz a right swing door will not work in my space).
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the frustrating experience you've had with your refrigerator door hinge replacement. Ensuring a smooth delivery and setup process is important to us, and we apologize for any inconvenience caused by the incorrect hinge and delays in receiving the replacement. Your feedback about the challenges you've faced with customer service and the replacement process is valuable, and we'll use it to improve our service and communication with customers. If there's anything else we can do to assist you or expedite the resolution, please don't hesitate to reach out to us directly. Thank you for sharing your experience, and we appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing ! Went in and had help right way , he knew what I wanted and was great at helping me .
I would recommend this to a friendBEST BUY WANTED TO PLEASE US
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WAS THE 3RD DELIVERED, BUT IT WAS A MATTER OF A DAMAGED INNER DRAWER ON #1, CRUSHED, BOX, NEVER MADE IT TO THE HOUSE #2. GOOD OLD BEST BUY #3 DELIVERED SEEMS PERFECT. THEY KEPT AFTER IT TO SEE THAT WE WERE SATISIFIED; THEREFORE GOOD, NOT PERFECT
I would recommend this to a friendCabin Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this fridge for my dad's cabin. Its size is perfect for the place and the pull out freezer is a feature he really likes over the traditional top freezer options.
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator, very practical has enough space.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're so glad to hear that you're loving your new Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know it's been a practical choice with plenty of space to meet your needs. We appreciate you taking the time to share your experience. If you ever need anything else, we're always here to help! Ivy | Insignia Support
Steel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am thus far happy with my purchase, I wish the door open to the left , overall I am pleased
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator unexpectedly just stop working. I came in to best buy the staff was great very helpful and i received a great deal on this refrigerator. I am so happy anf its works great
I would recommend this to a friendFridge can’t level
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the refrigerator as a whole but have one complaint. There are only leveling feet on the front and to get it level, a need a way to raise the back left corner.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that you like the refrigerator overall. We understand your concern about the leveling issue. For this, you might try using shims or a small piece of wood under the back left corner to achieve the desired level. Moreover, for product development, we will be addressing this issue to our team for future product development. If you need further assistance, please don't hesitate to reach out to our customer support team. We're here to help! |Angelica| Insignia Products| https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920