Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Customer reviews
Rating 4.6 out of 5 stars with 2967 reviews
(2,967 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, deep drawers, plenty of storage. I recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic! We're glad to hear you're enjoying the deep drawers and ample storage in your fridge. We appreciate your recommendation! - Carl | Insignia Products
Rated 5 out of 5 stars
Perfect Family Fridge
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy install. Slim fit with great organization. Looks great in our kitchen and fits good for our family of four with ease!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your positive feedback on the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel. We’re thrilled to hear that you found the installation process extremely easy and that the slim fit and great organization of the refrigerator meet your needs. It’s wonderful to know that it looks great in your kitchen and fits well for your family of four.
Your satisfaction is our top priority, and we’re glad to know we’ve achieved that. We appreciate your support and look forward to serving you again in the future. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 4 out of 5 stars
Great fridge, horrible delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great! Delivery was horrible. Item arrived two hours later than the "window" of delivery. The delivery people were in a hurry, didn't install the ice maker like they were supposed to, didn't level the fridge, and dinged up my front door during delivery.
I would recommend this to a friendRated 5 out of 5 stars
Just what we needed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is everything we could ask for and it was on sale! A win/win for my family!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamesH,
Thank you for your wonderful review! We're thrilled to hear that our Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator meets all your needs and that you were able to get it on sale. It's great to know it's a win/win for your family. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Customer service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service friendly workers I would tell my family
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you had a great experience with our customer service and found our workers friendly. Your recommendation to your family means a lot to us. If you have any more comments or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
Rated 5 out of 5 stars
GREAT APPLIANCE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE REFRG IS WONDERFUL. THE SALES PERSON HAD ALL OF THE ANSWERS TO QUESTIONS i HAD. I WOULD DIFINITLY BUY AGAIN !!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It cam exactly as it is being described. Delivery folks were professional too
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We're pleased to hear that the product met your expectations and that the delivery process was professional. Your satisfaction is important to us.
- Carl | Insignia Products
Rated 5 out of 5 stars
Amazing Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is actually crazy good it keeps everything colder than any other fridge I’ve purchased in the past 15 -20 yeara
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your experience! We're thrilled to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is exceeding your expectations and keeping everything colder than any other fridge you've had in the past 15-20 years. If you have any questions or need further assistance, feel free to reach out. Enjoy your perfectly chilled items! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed something less bulky does not take that much space. And has a lot of room inside
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for help my mom, so nice people, thank you nice fridge I love it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words. We are delighted to hear that you and your mom had a positive experience with our service and that you love the fridge. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
Rated 3 out of 5 stars
Potentially unsolved hazard averted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the Fridge has been good, my only issue is with Best Buy’s customer support, when it was first plugged in, the sides of fridge were VERY HOT so I called and they transferred my call about three times and someone decided that wasn’t normal and to unplug it and we’re coming to get it tomorrow, I researched it myself and it’s pretty normal for some models and they never called, I called them and they knew nothing about my complaint ??? !!! No companies care about anything else except the SELL and that’s it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
Very sorry for the trouble. But there are something we want to explain about the side panel temp. This product condenser is attached to the inside of the side panel. The function of condenser is to emitting the heat of refrigerant and conducted by the side panel to air, it does not have safety issue and you just need guarantee there has enough space for side panel to emitting heat.
Rated 5 out of 5 stars
Home Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for and very pleased with our purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Loveit! We're delighted to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is just what you were looking for and that you're very pleased with your purchase. Your feedback is greatly appreciated! Ivy | Insignia Support
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing deal best but employee really took his time to help and explain and got a good deal
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your wonderful feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're delighted to hear that you got an amazing deal and that our employee took the time to help and explain everything to you. Your satisfaction is our priority. If you have any other comments or need further assistance, please feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Insigna Refrigerador
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and good price . Love the bottom freezer .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PatriciaV! Thank you for your feedback! We're glad to hear that you find the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator to be very nice and reasonably priced. It's great to know that you love the bottom freezer feature. Your satisfaction is important to us. If you have any other questions or need further assistance, feel free to reach out. Enjoy your refrigerator! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Garage refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just exactly what we needed. Delivery was on time and without any difficulty. The refrigerator is running smoothly.
I would recommend this to a friendRated 5 out of 5 stars
Save energy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator not much energy and lot of space
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, SuliR! We're delighted to hear that you're enjoying your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that it's energy-efficient and offers plenty of space. If you have any questions or need further assistance, feel free to reach out. Enjoy your new fridge!
- Shiela | Insignia Support
Rated 4 out of 5 stars
Overall decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a decent fridge we had to get it replaced within a week due to the freezer door sealant wasn't completely connecting to the fridge
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're glad to hear that you find the fridge decent overall, but we're sorry to learn about the issue with the freezer door sealant. It's good to know that you were able to get it replaced quickly. If you have any other comments or need further assistance, please let us know! Ivy | Insignia Support
Rated 5 out of 5 stars
Great purchase from Best Buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works great. The delivery guys were very helpful and professional!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, user127111, for your positive feedback on the Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're delighted to hear that it works great and that you had a helpful and professional delivery experience. Your review is greatly appreciated and encourages us to continue providing excellent products and services. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support.
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service & delivery on time as promised and of course awesome price. AAA+++++
I would recommend this to a friendRated 4 out of 5 stars
Great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a great fridge. A little louder than my last one, but not too loud. I just never noticed the motor running on the last one and I have heard it with this one. Seems to work great though. I’ve had it a little over a month or so.
I would recommend this to a friend















