Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Customer reviews
Rating 4.6 out of 5 stars with 2967 reviews
(2,967 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Reimbursement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the refrigerator. However, I paid for removing the old one and they did not remove it. How do I get reimbursed for this charge?
I would recommend this to a friendRated 5 out of 5 stars
Very nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just like it. Is perfect for the size of the house and the kitchen is very nice and I am very happy with it
I would recommend this to a friendRated 5 out of 5 stars
Just what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. It fits the kitchen perfectly I would recommend it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that the product fits perfectly in your kitchen and that you're happy with it. It's wonderful to know that you would recommend it to others. We appreciate you sharing your positive experience! - Carl | Insignia Products
Rated 5 out of 5 stars
Spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious for primary fridge and even more luxurious as a secondary fridge. Would buy again.
I would recommend this to a friendRated 5 out of 5 stars
Igsinia product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this product really amazing product and affordable
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re thrilled to hear that you find the product amazing and affordable. Your recommendation means a lot to us. If you have any other thoughts or suggestions, we’d love to hear them!
Keith | Insignia Support
Rated 5 out of 5 stars
Happy with new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service/delivery. Works as expected and looks good. I bought it as a second refrigerator to have in our garage
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys went above and beyond. They were excellent to work with.
I would recommend this to a friendRated 1 out of 5 stars
Horrible experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is okay but the overall experience with Best Buy has been very disappointing. I usually use them for all of my electronic purchases but when it comes to this fridge i regret it. The fridge came with a ding right in the middle of the door and when speaking with someone they say they can’t do anything for you and the only option is to load it back up and bring it to the store if you want anything done. They were also supposed to price match the fridge for me after I purchased it went on sale and they never did so by the time i realized they didn’t do it and reached out again they said it was past the time.
No, I would not recommend this to a friendRated 5 out of 5 stars
Shop owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice value for the money easy pickup friendly service
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're pleased to hear that you found our product to be a great value for the money and that the pickup process was easy. It's wonderful to know that you experienced friendly service. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
Rated 5 out of 5 stars
Nice fridge.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice refrigerator. I got it on sale, recieved a $60 best buy gift card and got a $100 rebate from ohio edison. Im happy.
I would recommend this to a friendRated 5 out of 5 stars
Great value for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is quite nice. Very roomy with large glass shelves. Doors have shelves that easily hold my beverages and other bottles.
I would recommend this to a friendRated 5 out of 5 stars
New refridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I would definitely buy this brand again. The delivery personal were very nice and patient and explained everything well.
I would recommend this to a friendRated 4 out of 5 stars
Looks beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but sometimes I hear a random noise, not sure if it’s normal. I’m keeping an eye on it.
I would recommend this to a friendRated 5 out of 5 stars
Incredible buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME refrigerator. No complaints at all. Its the same size as what we had before only this one had WAY MORE storage capacity. Love it.
I would recommend this to a friendRated 5 out of 5 stars
New Fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far working pretty good very nice looking and fit perfect in my kitchen i would recommend this brand
I would recommend this to a friendRated 5 out of 5 stars
Nice budget fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a garage fridge to keep drinks and beer and as an overflow freezer. Very simple and reliable.
I would recommend this to a friendRated 5 out of 5 stars
Happy Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Beautiful and the freezer on bottom is so much better.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback, LisaM! We're delighted to hear that you're loving your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator and that you find the bottom freezer design so convenient. It's great to know that the refrigerator's beauty and functionality are meeting your needs perfectly. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new refrigerator! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge! And the guys that came to install it were very friendly and helpful
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your delightful 5-star review of the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! It’s wonderful to hear that you’re loving your new fridge. And kudos to the friendly and helpful installation team! A well-chilled fridge and top-notch service, what more could one ask for? Cheers to fresh groceries and good vibes!
-Paul | Insignia Support
Rated 5 out of 5 stars
I sigma fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it nice and keeps everything cool and fresh definitely need another one
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AlanO,
Thank you for your great review! We’re thrilled to hear that you love the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator and that it’s keeping everything cool and fresh. It’s wonderful to know you’re considering getting another one. If you have any other questions or need further assistance, feel free to reach out. Patricia | Insignia support  https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 4 out of 5 stars
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great, checking on some things since it didn't come wity the ice maker though.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're glad to hear that you're enjoying your Insignia™ Bottom Freezer Refrigerator. We apologize for any inconvenience caused by the missing ice maker. If you need assistance or have any questions, please don't hesitate to reach out to our customer support team. We're here to help. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285















