Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- SKU:
- 6467055
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.
This summary was generated by AI based on customer reviews.
Thanks a lot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since we got it, is working excellent. In my home we are satisfied with the purchase.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator thank you! I will shop again
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, AnntaC! We're delighted to hear that you're pleased with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Nice but too big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t fit well in my kitchen, It was too big and bulky.
I would recommend this to a friendGreat fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Like it Works great delivery was on time.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s excellent Fridge we have it as a secondary in our garage and it maintains all the drinks and food nice and cold.
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt and excellent service very polite man would highly recommend somebody else
I would recommend this to a friendGreat Appliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for rental property. Have friends that are in the repair business and say this is a great appliance.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks good without the high cost. Fit perfectly!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is working great for you and fits perfectly. It's wonderful to know you're pleased with its performance and appearance, especially at a good value. We appreciate your support and hope it continues to serve you well! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Slightly disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. However, I was highly disappointed after it was installed because there was a dent where the door opening is.
I would recommend this to a friendBottom pull out freezer is a dream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy! It is exactly what my mother wanted! And it makes more sense in our kitchen it’s not to big and bulky!
I would recommend this to a friendGood product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good refrigerator with all functionality working properly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're pleased to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is meeting your expectations and that all functionalities are working properly.
Your satisfaction is our priority, and we're glad to know that our product is serving you well. If you have any questions or need further assistance, please don't hesitate to reach out.
Thank you for choosing Insignia! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Bottom Freezer Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering this online on the app, was easy , it was delivered quickly, and fit perfectly, I love my new refrigerator!
I would recommend this to a friendThe jury is still out
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so it works. It arrived with a few scratches on it so I contacted BB a few times. It does sound like a calf, at times. I also hear water falling in it a few times a day. Some items placed in bins were frozen so I adjusted temp. Not sure if that will help in future. Temp is at bottom setting so I hope it works. Lost 2 bins over my old fridge but like the bottom freezer a lot so that makes up for it. If you can afford an actual name brand, I'd get that.
No, I would not recommend this to a friendThank you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great job and we love it. This was for my daughter
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're thrilled to hear that you and your daughter love the product. It's always wonderful to know when our products meet your expectations. We appreciate you sharing your positive experience! - Carl | Insignia Products
Insignia Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new refrigerator. It’s exactly what I was looking for and at an excellent price and delivery was at perfect timing.
I would recommend this to a friendNeeds handles for a more ergonomic design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong off gas odor at first but dissipates well. The Top door needs a handle because the door is too heavy and difficult to open as it is suctioned onto the refrigerator. You must apply force to pull the door and if you are short then you will be forced to reach all the way to the top left corner to open it which can be taxing on your body and quite painful. After a while of doing this repetitive forceful motion it will put a toll on your shoulder and on your wrist and hand. You can also try opening it from the bottom or from the sides but it is very difficult because it's suctioned onto the front of the fridge and after a while it will start putting a toll on your fingers too and wrist. I would only recommend this refrigerator for a tall person who has no shoulder elbow wrist or finger issues, no arthritis no tendonitis no issues whatsoever but the constant opening of the door will cause repetitive strain injuries and soreness. If you can figure out how to install a handle on the door then it wouldn't be so bad. I decided to go with one that has door handles. The bottom drawer is very easy to open, the inside is very spacious both in the top and bottom. The other thing I noticed about this refrigerator is that it can get a bit loud at times
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to provide such detailed feedback on your experience with our refrigerator. We sincerely apologize for any inconvenience caused by the initial off-gas odor and the challenges you've encountered with the top door. Your insights are invaluable to us, and we're committed to addressing these issues to improve the overall usability and comfort of our product. We understand the importance of ease of use, especially when it comes to daily tasks like opening the refrigerator door, and we'll explore options for adding a handle to alleviate the difficulties you've described. We're pleased to hear that you find the bottom drawer easy to open and appreciate the spaciousness of the interior compartments. Rest assured, we're continuously working to refine our products, and your feedback will help us ensure a better experience for all our customers. If you have any further suggestions or concerns, please don't hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Sleek and Perfect for Cottage Home
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was superb, and the refrigerator was exactly what we expected. Perfect size for our cottage home.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter. She is absolutely loving it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that your daughter is absolutely loving the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. If you have any other comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase. From sales to delivery and installation. Most appreciated. Unit looks and works great.
I would recommend this to a friendGreat value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator at a fabulous price! So happy with the look and efficiency of this fridge. 10/10 recommend!
I would recommend this to a friend