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Customer Ratings & Reviews

$599.99
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The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2967 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,967 reviews
  • Rated 5 out of 5 stars

    I’m delighted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Delivery was on time, guys were great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the worst appliance I have ever purchased. There is an open water reservoir in the back that can get full quickly and it will leak all over another section of open wires and/or all over your floor. If you are looking for a refrigerator I would strongly urge you to not get this one, I would not recommend to anyone,

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest review. We’re very sorry to hear about your negative experience with the appliance. The issue with the open water reservoir and potential leaks is concerning, and we understand your frustration. Your feedback is valuable, and we’ll address this issue to improve our products. We appreciate your support and hope to provide a better experience in the future. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the top refrigerator a lot. Easier to see things, no bending down. Still trying to find ice cube solution for bottom freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of adjustable shelves. Doors have more space than other refrigerators. Very pleased with our decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Huge freezer and it doesn’t run all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perhaps an excellent house brand.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delivery and setup. Still really new but this appliance appears to be a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ref/Frz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for and is performing very well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing fridge, it has so mutch space, and it looks really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator is really nice and roomy! In great condition no regrets! Delivery was great and checked if it was leveled correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice Maker extra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, but didn't realize that you have to buy a separate unit (automatic ice maker) to get ice. Wasn't clear at all!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent costumer service (Geek squad)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service provided by bestbuy and there employees satisfied with my new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for simple without ice maker very happy with it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I’m glad to hear that the refrigerator meets your needs! Its simplicity and lack of an ice maker make it a great fit. If you have any other feedback or need assistance, feel free to reach out. We’re here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Goodness!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal! And work very smooth! I like the great colors!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your positive feedback! We're thrilled to hear that you found our fridge to be a great deal and that it's working smoothly for you. Your satisfaction is our top priority, and it's wonderful to know that our product is meeting your expectations. If you have any further comments or need assistance in the future, feel free to reach out. Enjoy your new fridge! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    A Convenient Sige Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our bottom freezer refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great after one month. Helpful warning chime. Strange shelf arrangement. Freezer plastic shelf feels fragile but we’ll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and one I could actually get without having to wait !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! As always Best-buy not only gave me the best price, fast and easy delivery, but the best product!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Massive Dent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is nice and compact so perfect for when you downsize in homes. It has the majority of the features you could want. The biggest problem is that it was already damaged in the box. There’s a massive dent in the back and it’s frustrating as we got it into the house and into place, didn’t disturb the packaging until it was ready to be slid into place. I don’t know if it’s a manufacturer defect or the kids at Best Buy simply don’t care about their inventory.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and delivery was a breeze with professional care.

    I would recommend this to a friend