Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Customer reviews
Rating 4.6 out of 5 stars with 2967 reviews
(2,967 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 18.6 Cu. Ft. Bottom Freezer Refrigerator's overall performance and spacious size, noting its appealing design and good capacity. The refrigerator is also appreciated for its quiet operation and separate temperature controls for the freezer and refrigerator. Many customers specifically appreciate the convenience of the bottom freezer location.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
perfect basement fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for basement game area or bar. used in wet bar in the basement. works great, wish it had a ice maker
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience! Love our new fridge, great service ! Will order again
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DiamondN, thank you so much for your feedback! We are thrilled to hear that you had a great experience and are loving your new fridge. We look forward to serving you again in the future! If you have any other feedback or questions, please feel free to let us know. -Carlo, Insignia Products
Rated 5 out of 5 stars
Great little fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for a second fridge. Excellent efficiency rating. Nice sized freezer which is what we were looking for.
I would recommend this to a friendRated 5 out of 5 stars
Great fridge!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, first month of using it , very satisfied with the product!!!
I would recommend this to a friendRated 5 out of 5 stars
Love my refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, promot delivery, very professional!
I would recommend this to a friendRated 5 out of 5 stars
Thank u
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator minuse one of my shelves was broken wen i recently purchased it still waiting on new ones
I would recommend this to a friendRated 4 out of 5 stars
Smith
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was very helpful and did a great job
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. We are thrilled to hear that you had a positive experience with our customer service team. Providing assistance and support to our customers is a top priority for us, and your kind words reaffirm our efforts.
If you have any further questions or need assistance with your refrigerator, please feel free to reach out. We are here to help!
Rated 5 out of 5 stars
Perfect fridge for my house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She’s perfect & the installation process was a breeze. Overall very happy with my purchase and the experience
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sales gentleman Francisco and great delivery men
I would recommend this to a friendRated 5 out of 5 stars
Best Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is the best . They deliver my refrigerator on time like they said they would.
I would recommend this to a friendRated 5 out of 5 stars
Best decision for a fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded my expectation. Spacious. Clean, and convenient
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MikaylaP, thank you so much for taking the time to share your positive feedback. We’re thrilled to hear that the Insignia Bottom Freezer Refrigerator has exceeded your expectations. It's great to know you find it spacious, clean, and convenient. Your satisfaction is important to us, and we hope you continue to enjoy your refrigerator for many years to come. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 5 out of 5 stars
I love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its basic, but open. I love it, the door dings at you when its not closed all the way!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tommie! It is always our pleasure knowing how satisfied you are with your purchase. We appreciate your positive review. We will be looking forward doing business with you again. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 4 out of 5 stars
The price was right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is really cold. The plastic inside is very soft. Be careful with draws and shelves, they can tear the plastic lining and shelf holders.
No, I would not recommend this to a friendRated 3 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having the freezer on the bottom is a real plus. The ice maker does not work.
I would recommend this to a friendRated 5 out of 5 stars
Bottom freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was given as a gift. The recipient is very pleased with the product
I would recommend this to a friendRated 5 out of 5 stars
Happy Camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is awesome. Fridge is working so wonderful.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your positive experience with the Insignia™ Bottom Freezer Refrigerator! We're thrilled to hear that it's meeting your needs and that you're enjoying its performance. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Awesome price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price Fast pick up Mother in law was in loved
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shelly! Thank you for your feedback! We're thrilled to hear that you found the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator to be a great price and that the pick-up process was fast. It's wonderful to know that your mother-in-law loves it. Enjoy the convenience and efficiency of your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 2 out of 5 stars
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, poorly designed shelves and interior containers. The lighting is clearly poor, leaving most spaces in the dark. It was delivered with saggies on the door, so visable that I requested exchange. The second delivery had the same imperfections that I have to live with now because I could not afford another exchange.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the disappointment and inconvenience you've experienced with our refrigerator. It's unacceptable for our product to have poor quality, design issues with shelves and interior containers, and inadequate lighting. Additionally, we regret the imperfections on the door that were visible upon delivery, and we apologize for any inconvenience caused by the need for an exchange. Your feedback is important to us, and we'll use it to address these issues and improve our products and services. If you haven't already, please reach out to our customer support team for assistance or further information. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 3 out of 5 stars
Donna kilgore
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrig freezer is good delivery service very poor
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re satisfied with the refrigerator freezer. However, we’re sorry to learn about your experience with the delivery service. Your feedback is important to us, and we’ll make sure to address this issue with our delivery team to improve our service. If there’s anything else we can assist you with, please let us know. Your satisfaction is our priority! - Carl | Insignia Products
Rated 5 out of 5 stars
New Refrigerator from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new INSIGNIA REFRIGERATOR from BEST BUY works GREAT right out of the box. Could not be happier.
I would recommend this to a friend















